Trusted Agent profile · London

Hudsons Property London reviews

★★★★★ Excellent

336 reviews across 1 platform

24 Charlotte Street, London, W1T 2ND

Hudsons Property's office in London, at 24 Charlotte Street, is rated 4.8 out of 5 across 336 reviews on 1 platform, including 336 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.8 / 5

336

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Hudsons Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I had a wonderful experience using Hudsons to find a flat in central London. I was trying to find a property while based in the US, when market demand was way up and market supply was way down - and Hudsons made it happen! James was exceptionally friendly, attentive, and helpful in showing me properties virtually, and was able to help secure me a great flat. James and Johnny were quick and resourceful helping with my move-in. Would highly recommend the Hudsons team - great properties, attentive and helpful team, and friendly and personalized service.

Anna · 17 June 2023

Agent replied · 16 June 2024

Thanks ever so much for the 5* review Anna! Hudsons are always pleased to hear that we have exceeded expectations and left our clients satisfied with the level of care we provide. Much appreciated.

5/5

Google

I had a great experience with the property manager from Hudson's agency Johnny, and I must say that my experience was exceptional. He was always professional, friendly, and attentive to my needs. He was always available to answer my questions and provided prompt and clear communication throughout the entire process. He also provided me with valuable insights and advice, and his attention to detail ensured that all aspects of the leasing process were handled smoothly and efficiently. Thank you Johnny!

Fanny · 17 June 2023

Agent replied · 16 June 2024

Thank you, Fanny. Great to hear our Property Management Team was helpful and catered to your needs and where able to answer any of your questions so well.

5/5

Google

Jon was super efficient. Always available and great at finding hidden gems! Thanks for your help.

Alexis · 26 December 2025

Agent replied · 25 January 2026

Thank you for your lovely feedback. We’re pleased to hear that Jon was efficient, always available and able to help you find some great opportunities. We really appreciate you taking the time to share your experience with Hudsons.

5/5

Google

Sarese is really helpful for our service and carefully solving our issues. Thanks again for the support!

Arna · 16 December 2025

Agent replied · 16 April 2026

Thank you for your kind feedback. We’re delighted to hear that Sarese was able to support you and carefully resolve your issues. We’ll be sure to pass on your thanks to her. We really appreciate you taking the time to share your experience with Hudsons.

5/5

Google

We cannot recommend Hudson’s Sales department highly enough. Both Simon and Spencer are the most honest and straight talking estate agents we’ve come across. None of the usual pushiness or saying anything to get commission - the team are knowledgable, honest and thoughtful - with the addition of necessary humour in sometimes stressful times! Best estate agents in the area by a mile! You won’t regret putting your sale/purchase in their very capable hands. Sarah & Paul

Sarah · 17 June 2023

Agent replied · 16 June 2024

Great to have received such a positive 5* review! Thank you so much Sarah and Paul. It was a pleasure to work on your behalf and we appreciate the recognition for how both Simon and Spencer dealt with your Sale, As always we are always honest with all our clients and without the need to be pushy. Our clients needs are ultimately what is important to us. If you are happy, we are happy.

5/5

Google

Letting a flat in London from the US is not for the faint of heart! Thanks to Victoria, the process was so much better than expected. Victoria listened to our wish list, the must haves and the nice to haves. She was thoughtful about the properties shared with us and very helpful throughout the entire process. We’re so glad to have connected her and look forward to meeting her soon! Thank you, Victoria!

Glenna · 21 August 2023

Agent replied · 16 June 2024

Dear Glenna, Thank you for sharing your experience of letting a flat in London from the US. We're thrilled to hear that Victoria made the process smoother and more enjoyable than expected. Victoria's attentive approach and thoughtful property recommendations align perfectly with our commitment to exceptional service. We look forward to welcoming you soon and thank you for choosing us!

5/5

Google

We met Robert Sayers at a viewing at the Barbican last week. He is by far the most professional and knowledgable estate agent we have met in our current property search. He has taken the time to follow up on our meeting and has answered all of our questions in full. Robert is very easy to talk to and fully understands when you need time to think about the property you are viewing.

Ian · 17 June 2023

Agent replied · 16 June 2024

Thank you so much for your 5* review. Rob is a valued member of the team here at Hudsons, and we are pleased that you are so happy with the service you received. If you have any further questions going forward please do not hesitate to contact us.

5/5

Google

Had the chance to interact with Spencer a lot during my house purchase. Initially I was stressed and annoyed by agents, having had some poor experiences before. Spencer was the opposite - very kind and understanding. He gave me the sense that he's trying to help both parties, and was not just a messenger. Really felt comfortable. I'm sure sellers would feel the same!

Arjun · 19 December 2023

Agent replied · 16 June 2024

Dear Arjun, Thank you for your positive review! We're thrilled Spencer made your house purchase stress-free. Your satisfaction means a lot to us, and we appreciate your kind words about Spencer's approach. We'll share your compliments with Spencer and the team. If you have more feedback or need assistance in the future, feel free to reach out.

4/5

Google

Very happy with the service from Hudsons and in particular Sabina who worked really hard to find me the type of tenants I wanted. The rental market was a bit slow so Sabina had to be creative and proactive in order to find a family who wanted a long term rental. In the end I got exactly what I wanted and would not hesitate to recommend Hudsons especially for someone with property in Fitzrovia - they really are the experts for that area of London.

C · 17 June 2022

Agent replied · 16 June 2024

Thank you for the detailed 5* feedback. We are so pleased Sabina worked so hard for you. We pride ourselves on our local expertise so your comments mean a lot!

5/5

Google

Simon Bray sold our loft apartment in Soho for us. Right from the start, Simon was clear, straightforward and honest. He proposed the right asking price for our property, explaining the thinking behind the number. The team at Hudsons marketed the property effectively and we found a great buyer rapidly. At every step of the way, Simon was easy and fun to deal with, he explained exactly what was going on, he clearly knew exactly what he was doing, what the market was doing, and what our apartment could achieve for us - and all the time he ensured the process was also calm and realistic. We knew Hudsons was a smaller agency with very strong ties to, and understanding of, the Soho property market. And Simon is a complete diamond.

Martin · 17 June 2022

Agent replied · 16 June 2024

Martin, thank you for the incredible review. What a pleasure it was working for you and take care of the sale of your amazing loft apartment. Simon is a true credit to our sales team and your feedback is much appreciated.

5/5

Google

Hudsons Property is reputable for its professionalism and efficiency in the area. I dealt with Simon in my recent property purchase. Not only did he demonstrate in-depth knowledge of the area and the building, but he also coordinated well among all parties, including buyers, sellers, freeholds and solicitors. I was guided throughout the process and well informed of the progress. My conveyancer, who had decades of industry experience, held a high opinion of Simon because he addressed all questions in time and to his best knowledge. Simon knew even better than the seller or the seller’s solicitor about the property in certain circumstances. I have no hesitation in recommending Hudsons. Property purchase is stressful; at least I knew I was in good hands.

Limin · 17 June 2022

Agent replied · 16 June 2024

Limin - thank you for such a fantastic detailed 5* review. We are delighted that Simon exceeded your expectations. Your feedback means a lot to us.

5/5

Google

I have interacted with Mr. Robert Sayers at Hudsons Property. Mr. Robert is responsive, detail oriented and goes out of his way to manage client expectations. He also takes great initiative to answer all queries in connection with the property and ensures that the client's preferences are duly addressed. His pleasant personality is only an addition to the excellent experience. If you are looking for a reliable Lettings Advisor, I would highly and wholeheartedly recommend Robert and Hudsons Property!

Ronak · 17 June 2022

Agent replied · 16 June 2024

Great to have received such a positive 5* review for our Lettings Team! Thank you so much! We work hard to ensure clients needs are met, and provide a high level of service to all our clients.

5/5

Google

Elina was fantastic and really professional helping me, an international student, to find a 1-year let property. The flat she showed me was high quality and she answered all of my questions quickly and clearly. I would recommend her to anyone looking for a flat in Central London!

Crystal · 12 August 2024

Agent replied · 22 October 2024

Dear Crystal, Thank you for sharing your positive experience. We are delighted to hear that Elina provided a fantastic service with her professionalism and efficiency. We appreciate your recommendation, it means a lot to us. We look forward to assisting you or anyone you recommend in the future. Thank you for choosing Hudsons.

5/5

Google

I’ve had a really positive experience renting through Hudsons. Sarese and Paul have been especially great to deal with. They were always reliable, responsive, and quick to help with anything that came up. It’s been reassuring to have people who genuinely take the time to support tenants. Many thanks to Paul and Sarese.

Pratik · 29 July 2025

5/5

Google

Victoria was fantastic at helping me, an international physician, find a short term let for 6 months. The flats she showed me were high quality and she answered all of my questions quickly and clearly. I would recommend her to anyone looking for a flat in Central London!

Deborah · 27 July 2024

Agent replied · 22 October 2024

Dear Deborah, Thank you for sharing your experience with Hudsons. It's great to hear that Victoria provided a fantastic service with her efficiency and clear communication. Thank you for choosing Hudsons. We appreciate your recommendations and look forward to assisting you or anyone you refer in the future.

5/5

Google

I really enjoyed the experience with service Specially Ms Sarese , Outstanding service! She was very kind, professional, and supportive from start to finish. Her communication was clear and she made everything easy. I truly appreciate her help and highly recommend her.

Ali · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind review. We’re delighted to hear you had such a positive experience with Hudsons. Sarese will be very pleased to know her professionalism, clear communication and support made the process easy for you. Providing a high level of service to our clients is very important to us and it’s wonderful to see this reflected in your experience. Thank you for the recommendation, and we wish you all the best in your new home.

5/5

Google

Great client service, especially Sarese.

Alison · 11 December 2025

Agent replied · 16 April 2026

Thank you for your feedback. We’re delighted to hear you received great client service and especially appreciate your mention of Sarese. Your kind comments will be passed on to the team.

1/5

Google

I rented out a very lovely flat with Hudsons but it was probably the worst choice of my life. I had booked with them on my last year in London and during the time I was doing my Bar needless to say I was already very stressed out and Hudsons made my life a living hell. They would have flat visits numerous times per week and would be very patronising everytime you wouldn’t be free. One time I was so shocked I had not agree to a visit but they still tried to open my door and come in I was in the middle of a skype interview and they really disturbed me. When we left the flat they accused us of taking some of the landlord’s stuff which we had not even touched since we moved in and charged unreasonable fees to clear out one or two things in the flat which was a mug and a cushion we left they charged us around £185 and we found that extremely unreasonable. They are very condescending on the phone and are very difficult to deal with. The landlord selfishly decided to re do the flat which took 4 days where I couldnt get access to my living room as if he couldn’t wait until out tenancy was about to end a month or so later. They did this when I was in the middle of my exams and it was something that could wait. Once they renovated they had switched all the lights to white which made the apartment look like a hospital and gave me a massive headache studying and their argument was that the landlord wanted to change the lights. He is not the one staying in the flat and I bet the tenants after us would hate them too. To conclude, we valued our privacy and that was taken away from us. Their was way too many intrusion from them and it felt like they were the tenants too. For the amount we were paying it was definitely not value for money to live their due to their horrible service.

Samia · 17 June 2021

Agent replied · 16 June 2024

Dear Samia, Hudsons addressed this matter directly with you last year when you were a tenant (upon your google review from a different named account). We subsequently invited and met with you to discuss these matters. This meeting was conducted in the hope you would understand the necessity for the appropriate improvements (including fitting spotlights) and the process that needs to be followed in order to secure new tenants as agreed in your tenancy agreement. Unfortunately, the inconvenience you experienced was unavoidable and not due a shortfall of Hudsons. Maintaining the property to a high standard as well as our tenants wellbeing are always our top priority for Hudsons. Thank you.

5/5

Google

Sarese has been great!

Marc · 8 December 2025

Agent replied · 12 December 2025

Thank you for your kind words. We are delighted to hear that Sarese has been such a great support to you. At Hudsons Property, we pride ourselves on providing a friendly and reliable service, so your feedback is truly appreciated. If you ever need anything further, we are always here to help.

5/5

Google

Anton from Hudsons, has been an absolute pleasure to deal with, helpful, friendly, professional, and extremely efficient. From initially seeing the property; to making an offer, being referenced and accepted in less then a week! Anton made the transition of moving into my new dream property a breeze and kept in good communication with myself throughout the process. Making this move a pleasure. Highly recommend Hudsons to anyone thinking of making that next big move. Cheers!PositiveResponsiveness, Quality, Professionalism, Value

Virtus · 17 June 2021

Agent replied · 16 June 2024

Thank you for the amazing review. We are delighted Anton exceeded your expectations and provided a first class service. We wish you every happiness in your dream home!

5/5

Google

Hudsons Property handled the sale of our flat in Fitzrovia, London and we were very impressed with the service and pleased with the sales result achieved. Spencer and Simon were diligent in following up leads and keeping us up to date.

Jeff · 5 August 2024

Agent replied · 22 October 2024

Dear Jeff, Thank you for providing a 5* review. We are delighted to hear that Simon and Spencer exceeded expectations, providing an excellent service that met your needs with their diligence and communication. We look forward to assisting you or anyone you recommend in the future. Thank you for choosing Hudsons.

5/5

Google

Paul the lettings manager is fantastic . He paid me a visit and helped me propping up a heavy bad against a wall which I could not do in my own . He also came after hours to the aid of my tenant who had broken her key whilst unlocking the entrance and lent her his copy after removing the piece from the lock . When there was a problem with heating he tried to go over and help sort it out . No manager has done any if these in the past . It helped a lot giving me peace of mind that the property was in good hands

Bakhai · 19 December 2024

Agent replied · 9 January 2025

Dear Bakhai Enterprise, Thank you for your lovely feedback. We are delighted to hear that Paul has continuously gone above and beyond ensuring all problems are resolved efficiently, giving you peace of mind. At Hudsons, we strive to exceed excellence at every door and we are thrilled that Paul exceeded this for you. We look forward to assisting you or anyone you refer in the future.

5/5

Google

My experience with Hudsons while seeking a flat in the heart of London was nothing short of fantastic. Despite the ongoing challenge of heightened market demand and reduced market supply, Hudsons pulled it off superbly! I would strongly endorse the Hudsons team, they offer excellent properties and a dedicated, helpful team that provides personable and friendly service.

Robert · 17 June 2023

Agent replied · 16 June 2024

Great to have received such a positive 5* review! thank you so much! Our lettings team are a great value Hudsons, and it is good to hear that you found them so supportive and helpful during your property search.

5/5

Google

'Hudson's very good service again. Issue with bathroom tap. Emailed on a Monday evening well after office hours and a reply still came in within minutes from the efficient Christie Nguyen, Property Manager. She then contacted the contractor Even Smith who, equally efficient as always came the next morning doing a full repair. Super contractors super managing agent. Very lucky to be living in a property with service and care like this!' Really good experience with Chandni Shantilal at Hudson's Charlotte St office. A highly efficient and attentive person who follows through on everything in a timely manner and is particularly good at keeping clients informed and in the loop as things progress. a real asset to Hudson's. Thank you, Chandni.

Julian · 4 November 2024

Agent replied · 16 June 2024

Dear Julian, We greatly appreciate your kind words and the time you took to share your experience with Chandni and Christie. Our dedication to getting back to our clients efficiently, ensuring a smooth process and resolving issues is truly an asset to our team. We look forward to assisting you and anyone you recommend in the future. Thank you for choosing Hudsons.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hudsons Property's Google reviews

Questions about Hudsons Property London

How many reviews does Hudsons Property London have?

Hudsons Property's London office has 336 reviews across 1 platform: 336 on Google.

What is Hudsons Property London's rating?

Hudsons Property London is rated 4.8 out of 5 across all 336 reviews, and 4.8 out of 5 on Google from 336 reviews.

Has Hudsons Property won any awards?

Yes. In The Trusted Agent 2026 awards: Hudsons Property, London won Trusted Agent.

Where is Hudsons Property's London office?

Hudsons Property London, 24 Charlotte Street, London, W1T 2ND.

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