Trusted Agent profile · London
★★★★★
336 reviews across 1 platform
24 Charlotte Street, London, W1T 2ND
Hudsons Property's office in London, at 24 Charlotte Street, is rated 4.8 out of 5 across 336 reviews on 1 platform, including 336 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Hudsons Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleJohnny is a great person, always checks in and ensures everything is running smooth in the flat. Whenever an issue rises, Johnny will take care of it 100% from A to Z. Well done Johnny!
Great to have received such a positive 5* review! thank you so much Mathew! Jonny and the property management team are valued members of the Hudsons team.
5/5
GoogleSabina was extremely helpful during my search for a flat to rent close to my university. She was always responsive and friendly when I needed help and explanations throughout the whole moving in process. I would wholeheartedly recommend her and Hudsons in general.PositiveResponsiveness, Quality, Professionalism
Great new Joshua. We love to hear that our team are responsive and friendly. We wish you all the best with your studies in your new home!
4/5
GoogleI've been a tenant with Hudson's for a fair few years now and they've been very helpful and professional. Annette was very prompt and diligent with informing me about the fault with the cooker in the flat and then changing it once approval from the landlord was received. It was a pleasure dealing with her.
Meghana, thank you for your lovely words, its so appreciated. Annette
5/5
GoogleSimon & Spencer were fantastic at helping sell our flat. Great communication through the process!
Dear Meera, Thank you for sharing your positive feedback and for choosing Hudsons. We are delighted to hear that Simon and Spencer's communication throughout the process met your expectations. At Hudsons, we aim to exceed excellence at every door and we are pleased our team has exceeded this for you. We look forward to assisting you or anyone you refer in the future.
5/5
GoogleReally enjoyed being looked after by Hudson’s for 2 years. Every request or issue that I had was dealt with professionally, promptly and politely. Annette was the best property manager I have ever met in all my years of living in London, helpful, kind and professional.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Adele. We really enjoyed taking care of your needs. What a compliment for Annette! All the best.
5/5
GoogleHad the pleasure of closing a deal on a property with the help of Simon Bray and his agency. I would definitely use him as an agent again, he has been professional yet very friendly, had timely and comprehensive responses to all my queries and has chased for certificates and other issues that slowed down the process. He has also bent over backwards to accommodate me when I came to visit the property and pick up the keys, and did a video inspection of the unit! Absolutely lovely
Thank you M B. We greatly appreciate your kind words and positive feedback regarding your experience with Simon Bray. We're thrilled that he was able to provide you with excellent service, and we eagerly anticipate the opportunity to assist you again in the future.
5/5
GoogleLettings manager Paul Thomson was very helpful and efficient. Great communication with prompt replies. He is a real problem solver as any issues are dealt with swiftly.
Dear Mena, Thank you for your 5* review! We're delighted to hear about your positive experience with Paul Thomson, our Lettings Manager. Swift issue resolution and effective communication are top priorities for us. If you ever have more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you in the future.
5/5
GoogleThank you so much to Hudsons for helping me find the perfect home and a special thanks to Chandni for her tremendous assistance. She has been exceptionally thoughtful.
Dear Catherine, You're very welcome, and thank you for your kind words! We're glad we could help you find the perfect home, and Chandni is delighted to have been of assistance. Your feedback is greatly appreciated, and we're here to support you should you need anything in the future. Welcome to your new home, and we're glad to have you as part of the Hudsons community!
5/5
GoogleRarely you find such professional agency in London. Hudsons was really the right agent for us. They rented our flats faster than anyone else and the quality of the tenants was second to none. I worked particularly with Paul Thompson who really goes the extra mile to make sure all is in order. I can highly recommend them to anyone who is renting or looking for a flat in London.
Dear Louis, Thank you for taking the time to share your positive experience with Hudsons! We're delighted to hear that our professional service, efficient rental process, and high-quality tenants met your expectations. Paul Thompson truly appreciates your recognition for going the extra mile. We look forward to continuing to exceed your expectations. If you ever need assistance with anything, please don't hesitate to reach out.
5/5
GoogleSimon at Hudsons Property helped me out through the process of buying a flat in the Bloomsbury area, and I couldn't have asked for anyone better. He knew the area super well, as well as the building itself, was super efficient and proactive, and was invaluable throughout the whole process. It was a positive experience from start to finish, thank you for all the help and guidance!
Dear Cassy, Thank you for your 5* review and for choosing Hudsons. We are delighted to hear your positive experience throughout the process of buying your flat with Simon and highlighting his great knowledge, efficiency and proactive approach. At Hudsons, we aim to exceed excellence at every door and we are thrilled that Simon has exceeded this for you. We appreciate your kind words and look forward to assisting you or anyone you refer in the future.
5/5
GoogleJohnny has recently started working at Hudsons and he has been extremely helpful and he responds really quickly to any enquiries, with regards to my flat so thank you so much Johnny!!
What a great review Mia! It's wonderful to hear that you received great client care from the Hudsons team. Thank you for the 5* review, we appreciate your feedback. All the best.
1/5
GoogleTruly terrible property management which affected our decision to leave our tenancy. First, our flat was leaking for about five months of our twelve month tenancy and Hudsons failed to get this fixed during that period, despite an engineer being granted access to the property 11 times in total. Second, we got charged for damage to the property that we did not cause, this being because Hudsons’ check out report was much more thorough than their check in report. For example, we got charged for “drilling holes in the walls and covering them up” when this was done by the previous tenants. Third, we do not feel that we were given sufficient notice regarding matters that constituted material obligations in our lease, such as the obligation to remove wallpaper put up by the previous tenants. Fourth, Hudsons’ property management is a safety hazard. On one occasion, I got locked out of my flat at around 11am on a weekday. I thought this would be no trouble because I could contact Hudsons to grant me access to the property (which was a 3 minute walk from the Hudsons office). Hudsons had decided to send ALL their staff to a full-day training, without ensuring that there was someone who was contactable and could grant property access in the event of an emergency. I was calling for 3 HOURS before I managed to get in touch with the property management team and it was 8 HOURS before a locksmith was sent to the flat. I wonder what would have happened had there been a safety emergency in one of the properties that Hudsons managed during that time. The employees who we communicated with were almost always rude and unhelpful and spoke only in defence of the landlords’ interests rather than being understanding of our needs as tenants. This attitude only caused strain in our relationship with our landlord. Rent through someone else.
Dear Christina, thank you for providing us with feedback. We rely on professionally produced inventories for our tenancies and the obligation regarding the decoration of the flat was written into your tenancy agreement. Here at Hudsons we endeavor to provide a high level of client care and worked diligently to ensure that our emergency locksmith service allowed you access to your flat the afternoon we received your call. It is clear that you are dissatisfied with our service, please let us know when you will be happy to meet in order to discuss things further, should you wish. Kind regards, Hudsons
5/5
GoogleSevda from Hudsons dealt with the contracts when I moved in and started renting my current home. Everything was easy. Thank you again, Sevda.
Dear Dan, Thank you for the 5* review. We're happy to hear that Sevda made your move-in and contract process smooth and easy. We appreciate your kind words and are delighted to have contributed to your positive renting experience. If you ever have any further questions or need assistance, please don't hesitate to reach out. We look forward to continuing to provide excellent service.
5/5
GoogleJames Sexton is a proactive helpful agent that immediately found us the perfect flat and helped getting the tenancy agreement signed within a week. Would highly recommend
Dear Nick, Thank you for your fantastic review! We're thrilled to hear that James was able to assist you in finding the perfect flat and making the tenancy agreement process quick and easy. Your recommendation means a lot to us, and we're here to help whenever you need. Enjoy your new home!
5/5
GoogleSimon Bray at Hudsons is a professional, trustworthy and efficient agent. He sold an apartment to me and now 12 years later has just sold it on again - providing honest advice, tenacity in dealing with challenges and plenty of good humour. The Hudsons team also managed the leasing of the property during this time, they really are the best agents in the West End.
Dear Sarah, Thank you for sharing your positive feedback! We're delighted to hear that Simon's professionalism, honesty and efficient service met your expectations when buying and selling your apartment. At Hudsons, we aim to exceed excellence at every door and we are thrilled that our Team has exceeded this for you. Your loyalty and recommendations mean a lot to us and we look forward to assisting you or anyone you refer in the future.
5/5
GoogleI had a great experience with this agency. Especially Alanah Khan was very helpful and offered great communication. I would recommend this agency anytime.
Dear Clara, Thank you for your positive review! We're thrilled to hear about your great experience with our agency, particularly with Alanah. Effective communication and helpful service are essential to us. Your recommendation means a lot, and we're here to assist whenever you need us. Thank you for choosing our agency!
5/5
GoogleI used Hudson's for a flat sale in WC1X (Grays Inn Road). Their service was first rate. They generated a good number of viewings, pitched the price right, and were always available for communication. Most importantly, I believed that they were acting in my interests rather than pushing for a quick sale.
Dear Hugh, Thank you for providing a lovely 5* review. We are delighted to hear that the sales team exceeded your expectations and provided a first rate service with their communication and efficiency. We strive to go above and beyond to meet the needs of our clients and it's great to hear that the sales team did this for you. We appreciate your kind words and look forward to assisting you or anyone you recommend in the future. Thank you for choosing Hudsons.
5/5
GoogleThis place is great and my landlord is very helpful and she is a great person in general
Thank you for your lovely feedback. It is wonderful to hear that you are enjoying your home and that your landlord has been so helpful and supportive. At Hudsons Property, we always want our tenants to feel well looked after, so your … More
5/5
GoogleWill Haugh did a great job listening to our requirements as tenants and communicating the pros and cons of the available property. Throughout contract negotiation and agreement he came across as fair and transparent and was always available for questions. During our stay as well he continued to provide great service and made sure our stay was comfortable. Would choose Hudsons in future for people like Will !
Dear Arihant, Thank you for your 5* review! We're delighted to hear that Will Haugh met your expectations by understanding your requirements, providing transparent communication, and ensuring a comfortable stay. We appreciate your kind words and look forward to welcoming you back to Hudsons in the future.
5/5
GoogleWe recently purchased a property for which Spencer Botchin of Hudsons Property was the vendor's agent. It was a great pleasure interacting with Spencer, who was extremely helpful throughout the process, as was his colleague Ana Tsitashvili. Based on our experience of Hudsons Property, we would highly recommend their services.
Dear William, Thank you for providing a 5* review! It is great to hear that Spencer and Ana have been extremely helpful throughout your purchasing process. We really appreciate your recommendation and look forward to assisting you or anyone you recommend in the future. Thank you for choosing Hudsons.
5/5
GoogleJonathan was able to provide exceptional guidance and support when we purchased a property recently. His knowledge of the market and area was impressive and really helped with our search. He was able to put me in touch with a top mortgage advisor which without their expertise we wouldn't have secured the purchase! The solicitors also recommended by Jonathan made the whole process seamless. He acted as an excellent property advisor and I would highly recommend his services.
5/5
GoogleSabina at Hudsons was incredibly helpful and professional. She really went above and beyond to help me get my dream flat, and I could not be happier with the service she provided. Thank you Sabina!
Amazing comments! Thank you. Going above and beyond is something Hudsons strives to do for all our customers.
5/5
GoogleI cant thank Jonathan enough "Hudsons" were amazing. Pulled a Rabbit out of the Hat. a showroom I wanted which had been sold suddenly came back on the market and thanks to Jonathans quick negotiations and skill we secured the "deal of the century" and I have a ground floor and basement in London W1 .. cheaper and bigger than before. a " DREAM COME TRUE " so much appreciated. Thank you from all at MUSE Paul. CEO MUSE fashion LTD
5/5
GoogleI’m a uni student studying abroad, and it’s my first time renting outside uni. Luckily, we met Hudsons Property. Paul and Christie from the management team provide us with spectacular service after we moved in. We feel so grateful and warm for meeting Hudsons in such cozy autumn! :)
Dear Nancy, Thank you for leaving a lovely 5* review. Paul and Christie in Property Management are very valued and we are so pleased to hear that they provided a spectacular service. Thank you for choosing Hudsons. We look forward to continue assisting you throughout your tenancy and in the future.
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Yes. In The Trusted Agent 2026 awards: Hudsons Property, London won Trusted Agent.
