Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAvoid at all costs. I went for a viewing, soon as I left the property I started receiving plenty of emails, calls, texts, and everything to get the holding deposit. As soon as they got it, they didn't reply to emails, texts or calls. I had to call from a different number to reach them. Basically, as soon as they have the money, they'll ignore you.
Avoid it!
Ricardo · 25 September 2024
★★★★★ 5/5
GoogleMatt was professional, personable and very knowledgeable about the property, able to answer all questions. Thanks
Jack · 9 October 2024
★★★★★ 1/5
GoogleTerrible company that provide awful service to residents and hold onto deposits.
The whole business model is designed to take advantage of a housing crisis - despicable people!
Darren · 27 July 2024
Agent replied · 24 August 2024
Hi Darren,
We're sorry that you feel this way.
We do not have a record of your name in our records. Can you please email us at Complaints@home-made.com and we can review your feedback?
We look forward to hearing from you,
The Home Made team
★★★★★ 5/5
GoogleMatt was very friendly and professional
Omid · 2 October 2024
★★★★★ 5/5
GoogleExcellent service from Antria! She managed everything single-handedly and made the whole experience easy and pleasant. Highly recommended.
Luiza · 21 September 2025
★★★★★ 1/5
GoogleI came to my viewing no one awnserd and their phone numbers don’t work. Waste of time
Rim · 20 September 2025
★★★★★ 5/5
GoogleGreat service, very attentive and answered all questions to a satisfactory standard.
Thank you!
Mitch · 9 September 2025
★★★★★ 5/5
GoogleProfessional, friendly, and caring, 100% recommended!
Wanlu · 16 October 2024
Agent replied · 11 November 2024
Thank you for the fantastic recommendation! We're delighted to hear you had such a positive experience with us.
★★★★★ 5/5
GoogleGreat service. I appreciate the team :)
Rudra · 25 June 2024
Agent replied · 24 August 2024
Thank you for the kind review- we’ll pass it to the team!
★★★★★ 5/5
GoogleFriendly helpful was able to answer most our questions, made the viewing a smooth process and helped with the application.
Joseph · 9 October 2024
★★★★★ 5/5
GoogleThe service is excellent; I really appreciate the prompt and helpful assistance.
Yudan · 7 June 2024
★★★★★ 5/5
GoogleReally helpful, especially for a first time renter
Raj · 22 April 2024
★★★★★ 5/5
GoogleRating only, no written review.
Izuafa · 10 October 2026
★★★★★ 5/5
GoogleRating only, no written review.
Ahmad · 4 October 2026
Agent replied · 11 October 2026
Thank you so much for the 5-star rating! ⭐ We really appreciate your support and are so pleased you had a great experience with Home Made.
★★★★★ 5/5
GoogleRating only, no written review.
DE · 4 October 2026
Agent replied · 11 October 2026
Thanks so much for the 5 stars! ⭐ We’re delighted you had a positive experience with Home Made and really appreciate you taking the time to rate us.
★★★★★ 5/5
GoogleRating only, no written review.
Rashed · 4 October 2026
Agent replied · 11 October 2026
Thank you so much for the 5-star rating! ⭐ We really appreciate your support and are so pleased you had a great experience with Home Made.
★★★★★ 5/5
GoogleRating only, no written review.
Bruce · 27 September 2026
Agent replied · 11 October 2026
Thanks so much for the 5-star rating! We really appreciate your support and are delighted you had a great experience with Home Made.
★★★★★ 5/5
GoogleVery helpful and convenient booking
Joaquin · 22 April 2024
★★★★★ 4/5
GoogleRating only, no written review.
Nia · 20 September 2026
Agent replied · 11 October 2026
Thanks for the 4-star rating! We really appreciate you taking the time to leave us a review and hope to make your next experience a 5-star one
★★★★★ 5/5
GoogleRating only, no written review.
Sae · 20 September 2026
Agent replied · 11 October 2026
Thanks so much for the 5-star rating! We really appreciate your support and are delighted you had a great experience with Home Made.
★★★★★ 5/5
GoogleNice
M · 20 September 2026
Agent replied · 11 October 2026
Thank you so much for the 5-star review! ⭐ We really appreciate your support and are delighted you had a great experience with Home Made.
★★★★★ 1/5
GoogleRating only, no written review.
Enal · 13 September 2026
Agent replied · 11 October 2026
Thank you for taking the time to leave a review. We’re sorry to see that your experience didn’t meet expectations. As no further details have been provided, we’re unable to look into what may have gone wrong, but we’d welcome the opportunity to understand your experience if you’d like to share more information with us.
★★★★★ 5/5
GoogleRating only, no written review.
Lozinyanga · 13 September 2026
Agent replied · 11 October 2026
Thank you for the 5-star rating! ⭐ We really appreciate your support and are so pleased you had a great experience with Home Made. 😊
…
★★★★★ 1/5
GoogleRating only, no written review.
Florian · 11 September 2026
Agent replied · 11 October 2026
Thank you for taking the time to leave your feedback. We’re sorry to see that your experience with Home Made didn’t meet expectations.
We’d really appreciate the opportunity to understand what happened and look into this further. Please feel free to get in touch with our team directly with some more information so we can investigate.
Best wishes,
The Home Made Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.