Trusted Agent profile · London

Home Made London reviews

4.1

★★★★★ Great

154 reviews across 1 platform

2-6 Boundary Row, London, SE1 8HP

Home Made's office in London, at 2-6 Boundary Row, is rated 4.1 out of 5 across 154 reviews on 1 platform, including 154 Google reviews rated 4.1.

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4.1 / 5

154

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

Avoid at all costs. I went for a viewing, soon as I left the property I started receiving plenty of emails, calls, texts, and everything to get the holding deposit. As soon as they got it, they didn't reply to emails, texts or calls. I had to call from a different number to reach them. Basically, as soon as they have the money, they'll ignore you. Avoid it!

Ricardo · 25 September 2024

5/5

Google

Matt was professional, personable and very knowledgeable about the property, able to answer all questions. Thanks

Jack · 9 October 2024

1/5

Google

Terrible company that provide awful service to residents and hold onto deposits. The whole business model is designed to take advantage of a housing crisis - despicable people!

Darren · 27 July 2024

Agent replied · 24 August 2024

Hi Darren, We're sorry that you feel this way. We do not have a record of your name in our records. Can you please email us at Complaints@home-made.com and we can review your feedback? We look forward to hearing from you, The Home Made team

5/5

Google

Matt was very friendly and professional

Omid · 2 October 2024

5/5

Google

Excellent service from Antria! She managed everything single-handedly and made the whole experience easy and pleasant. Highly recommended.

Luiza · 21 September 2025

1/5

Google

I came to my viewing no one awnserd and their phone numbers don’t work. Waste of time

Rim · 20 September 2025

5/5

Google

Great service, very attentive and answered all questions to a satisfactory standard. Thank you!

Mitch · 9 September 2025

5/5

Google

Professional, friendly, and caring, 100% recommended!

Wanlu · 16 October 2024

Agent replied · 11 November 2024

Thank you for the fantastic recommendation! We're delighted to hear you had such a positive experience with us.

5/5

Google

Great service. I appreciate the team :)

Rudra · 25 June 2024

Agent replied · 24 August 2024

Thank you for the kind review- we’ll pass it to the team!

5/5

Google

Friendly helpful was able to answer most our questions, made the viewing a smooth process and helped with the application.

Joseph · 9 October 2024

5/5

Google

The service is excellent; I really appreciate the prompt and helpful assistance.

Yudan · 7 June 2024

5/5

Google

Really helpful, especially for a first time renter

Raj · 22 April 2024

5/5

Google

Rating only, no written review.

Izuafa · 10 October 2026

5/5

Google

Rating only, no written review.

Ahmad · 4 October 2026

Agent replied · 11 October 2026

Thank you so much for the 5-star rating! ⭐ We really appreciate your support and are so pleased you had a great experience with Home Made.

5/5

Google

Rating only, no written review.

DE · 4 October 2026

Agent replied · 11 October 2026

Thanks so much for the 5 stars! ⭐ We’re delighted you had a positive experience with Home Made and really appreciate you taking the time to rate us.

5/5

Google

Rating only, no written review.

Rashed · 4 October 2026

Agent replied · 11 October 2026

Thank you so much for the 5-star rating! ⭐ We really appreciate your support and are so pleased you had a great experience with Home Made.

5/5

Google

Rating only, no written review.

Bruce · 27 September 2026

Agent replied · 11 October 2026

Thanks so much for the 5-star rating! We really appreciate your support and are delighted you had a great experience with Home Made.

5/5

Google

Very helpful and convenient booking

Joaquin · 22 April 2024

4/5

Google

Rating only, no written review.

Nia · 20 September 2026

Agent replied · 11 October 2026

Thanks for the 4-star rating! We really appreciate you taking the time to leave us a review and hope to make your next experience a 5-star one

5/5

Google

Rating only, no written review.

Sae · 20 September 2026

Agent replied · 11 October 2026

Thanks so much for the 5-star rating! We really appreciate your support and are delighted you had a great experience with Home Made.

5/5

Google

Nice

M · 20 September 2026

Agent replied · 11 October 2026

Thank you so much for the 5-star review! ⭐ We really appreciate your support and are delighted you had a great experience with Home Made.

1/5

Google

Rating only, no written review.

Enal · 13 September 2026

Agent replied · 11 October 2026

Thank you for taking the time to leave a review. We’re sorry to see that your experience didn’t meet expectations. As no further details have been provided, we’re unable to look into what may have gone wrong, but we’d welcome the opportunity to understand your experience if you’d like to share more information with us.

5/5

Google

Rating only, no written review.

Lozinyanga · 13 September 2026

Agent replied · 11 October 2026

Thank you for the 5-star rating! ⭐ We really appreciate your support and are so pleased you had a great experience with Home Made. 😊 …

1/5

Google

Rating only, no written review.

Florian · 11 September 2026

Agent replied · 11 October 2026

Thank you for taking the time to leave your feedback. We’re sorry to see that your experience with Home Made didn’t meet expectations. We’d really appreciate the opportunity to understand what happened and look into this further. Please feel free to get in touch with our team directly with some more information so we can investigate. Best wishes, The Home Made Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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