Trusted Agent profile · London

Home Group Re Sales London reviews

4.3

★★★★★ Great

1,101 reviews across 2 platforms

Home Group Limited, Farringdon Point, 33 Farringdon Road, London, EC1M 3JF

Home Group Re Sales's office in London, at Home Group Limited, is rated 4.3 out of 5 across 1,101 reviews on two platforms, including 3 Google reviews rated 2.3.

Google logo

2.3 / 5

3

Reviews on Google

This office

Trustpilot logo

1,098

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Russell was very helpful

Rating only, no written review.

Ann · 25 May 2023

Agent replied · 10 June 2024

Good afternoon AnnThank you for taking the time to leave us a 5* review. Its great to hear that Russell was very helpful today. I will be sure to pass on your kind words.Kind RegardsLouise

5/5

Trustpilot

Got issue sorted

Rating only, no written review.

Jack · 22 May 2023

Agent replied · 10 June 2024

Hello Jack,Thanks for the 5 star review. I'm happy to hear we were able to help you yesterday.Kind Regards,Phoebe

5/5

Trustpilot

Very helpful

Rating only, no written review.

Jules · 22 May 2023

Agent replied · 10 June 2024

Hello Jules,Thanks for taking time to leave us a review. I'm glad our live chat service was stress free and efficient for you to use.Kind Regards,Phoebe

5/5

Trustpilot

Very good listening to phoebe

Rating only, no written review.

MRS · 22 May 2023

Agent replied · 10 June 2024

Hello Pauline,Thank you for taking time out of your day to leave a 5 star review. I'm happy I was able to help you yesterday :) !Kind Regards,Phoebe

5/5

Trustpilot

Prompt and polite service

Rating only, no written review.

Andrew · 22 May 2023

Agent replied · 10 June 2024

Hi Andrew,Thank you for taking the time to leave a review today. We appreciate your feedback.Thanks, Jordan

5/5

Trustpilot

Very understanding and helpful

Rating only, no written review.

Customer · 19 May 2023

Agent replied · 10 June 2024

Good MorningI am pleased to hear that you found our Customer Service Advisor very understanding and helpful. Thank you for your positive review, we appreciate your feedback.Kind RegardsLouise

5/5

Trustpilot

Extremely friendly and helpful staff.

Rating only, no written review.

Peter · 19 May 2023

Agent replied · 10 June 2024

Hi PeterIt's wonderful to hear that you have experienced extremely friendly and helpful staff whilst contacting us here at Home Group. Great customer service can make a significant difference. We appreciate your feedback and thank you for taking the time to leave us a 5* review.Kind RegardsLouise

5/5

Trustpilot

Louise was very helpful

Rating only, no written review.

Craig · 15 May 2023

Agent replied · 10 June 2024

Hi Craig,Thank you for taking the time to leave Louise a 5 star review. I will make sure that we pass over your feedback to her to let her know you appreciated her assistance :) !Kind Regards,Phoebe

5/5

Trustpilot

Russell was professional and helpful

Rating only, no written review.

Richard · 10 May 2023

Agent replied · 10 June 2024

Hi RichardI am pleased to hear that you are happy with the service Russell provided today and that he was very professional and helpful too. I will be sure to pass on your kind words to Russel.Kind RegardsLouise

5/5

Trustpilot

Helpful and polite

Rating only, no written review.

Sheila · 9 May 2023

Agent replied · 10 June 2024

Good Morning SheilaThank you for taking the time to leave a 5* review, we appreciate your feedback. Its great to hear that our Advisor was helpful and polite today and you were happy with the service provided.Kind RegardsLouise

3/5

Trustpilot

Because they did not fix the issues yet

Rating only, no written review.

Midia · 27 April 2023

Agent replied · 10 June 2024

Good Afternoon MidiaI am very sorry to hear about the issues you are experiencing, this is certainly not what we want for our customer. Please get in touch with us via our Live Chat at www.homegroup.org.uk where we can take some details from you and look into this further. Alternatively you can contact us by telephone on 0345 141 4663. Kind RegardsLouise

5/5

Trustpilot

Brilliant helpful

Rating only, no written review.

Tammy · 18 April 2023

Agent replied · 10 June 2024

Hi Tammy,It is great to hear that we were able to help you. Thank you for taking the time to leave us a 5* review.Kind RegardsDavid

5/5

Trustpilot

Satisfied with the service

Rating only, no written review.

Andrew · 17 April 2023

Agent replied · 10 June 2024

Good Morning AndrewI am pleased you were satisfied with the service we provided at Home Group. We appreciate your feedback and thank you for leaving a 5* review.Kind RegardsLouise

5/5

Trustpilot

Enjoyable talking to claire

Rating only, no written review.

MRS · 13 April 2023

Agent replied · 10 June 2024

Hello Pauline,Thanks for taking the time to leave us a 5 star review. Claire is a lovely lady and will be pleased she was able to help.Kind Regards,Louise

5/5

Trustpilot

Excellent response from Hailee 👍😁

Rating only, no written review.

Linda · 6 April 2023

Agent replied · 10 June 2024

Hi Linda,Thank you very much for taking your time to give Hailee a 5 star review. I will make sure she knows that you appreciated her assistance :D !Kind Regards,Phoebe

5/5

Trustpilot

Pleasant helpful

Rating only, no written review.

Lynn · 5 April 2023

Agent replied · 10 June 2024

Hi LynnI am pleased to hear that you found our Advisor pleasant and helpful today and thank you for your 5* review, we appreciate your feedback.Many ThanksLouise

5/5

Trustpilot

Polite and understanding my issues

Rating only, no written review.

Midia · 4 April 2023

Agent replied · 10 June 2024

Good Afternoon Midia,I am pleased the Advisor you spoke to today was very helpful, this is the experience we want for all of our customers. Thank you for taking the time to leave us a 5* review.Kind RegardsLouise

5/5

Trustpilot

Brilliant Graham listened to me

Rating only, no written review.

MRS · 28 March 2023

Agent replied · 10 June 2024

Hi Pauline,Thank you for leaving a positive review for Graham. He will be really pleased to receive this feedback.Thanks, Louise

5/5

Trustpilot

David makes you feel welcomed

Rating only, no written review.

MRS · 24 March 2023

Agent replied · 10 June 2024

Hi Pauline,I please to hear David made you feel supported :)Thanks, Jordan

5/5

Trustpilot

So helpful had David before very good

Rating only, no written review.

MRS · 21 March 2023

Agent replied · 10 June 2024

Hello Pauline,Thank you for taking your time to leave David a lovely review. I'm happy to hear that he was able to help you.Best Regards,Louise

5/5

Trustpilot

very nice to chat to loise very helpful

Rating only, no written review.

June · 14 March 2023

Agent replied · 10 June 2024

Hello June,Thank you for taking the time to leave Louise some lovely feedback :) ! I will make sure to let her know that you really appreciated her help.Kind Regards,Phoebe

5/5

Trustpilot

Very quick and sorted the enquire I had

Rating only, no written review.

Jode · 10 March 2023

Agent replied · 10 June 2024

Good Afternoon JodeI am pleased to hear that your query was dealt with efficiently today and we appreciate you taking the time to leave us a 5* review.Kind RegardsLouise

4/5

Trustpilot

Friendly and patient

Rating only, no written review.

Anonymous · 16 February 2023

Agent replied · 10 June 2024

Hi Arlene,Thank you for taking the time to leave a 4* review. We are grateful for the feedback.Kind RegardsLouise

5/5

Trustpilot

Very quick response and to the point.

Rating only, no written review.

Mr · 16 February 2023

Agent replied · 10 June 2024

Hi Nicholas,Thank you for taking the time to leave a 5* review. We are grateful for the feedback.Kind RegardsLouise

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Home Group Re Sales's Google reviews

Questions about Home Group Re Sales London

How many reviews does Home Group Re Sales London have?

Home Group Re Sales's London office has 1,101 reviews across two platforms: 3 on Google, 1,098 on Trustpilot.

What is Home Group Re Sales London's rating?

Home Group Re Sales London is rated 4.3 out of 5 across all 1,101 reviews, and 2.3 out of 5 on Google from 3 reviews.

Where is Home Group Re Sales's London office?

Home Group Re Sales London, Home Group Limited, Farringdon Point, 33 Farringdon Road, London, EC1M 3JF.

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