Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleThomas Knapp, Lettings Negotiator, Chiswick - we recently viewed some some properties to let in Chiswick with Thomas Knapp. He was very customer focused and it was a pleasant change to have a lettings negotiator who stops to listen to our needs and who is not doing the hard sell on us. Tom was very polite and went the extra mile. He was proactive and would call us up regularly.
Mohana · 28 August 2017
Agent replied · 26 August 2024
Dear Mohana, thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Thomas and everyone else involved at Hamptons International in Chiswick. Many Thanks.
★★★★★ 5/5
GoogleI just bought my first flat through Hamptons, Oliver was my life saver - the flat took much longer to exchange than it should have due to my incompetent solicitor but Oliver really tried to help to ensure the chain didn't fall apart. I also appreciated that he wasn't like the awful pushy London estate agent stereotype who actually put you off properties.
Thanks Oliver!
Louise · 16 April 2020
Agent replied · 26 August 2024
Thank you for leaving us a review Louise, it is fantastic to hear Oliver had such a positive impact on your experience and we look forward to sharing your review with him, thank you again.
★★★★★ 5/5
GoogleI have just bought a house through Hamptons .
Justin Cleverly in their Chiswick office could not have been more helpful, courteous, punctual and efficient.
His professionalism made the whole process a lot easier for me than I had feared.
Thank you Justin.
Jenni · 16 April 2023
Agent replied · 26 August 2024
Thank you for the great feedback jenni. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Chiswick was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleLaura Suliman was a very good help to us. She is very thoughtful and is always willing and available to help, as well as very good at communicating. It was a pleasure to work with her and with Hamptons!
Linoel · 16 April 2023
Agent replied · 26 August 2024
Hi Linoel, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
★★★★★ 5/5
GoogleEmily Halpenny - Best Selling Agent Ever:
Selling property nowadays is not necessarily that easy. We were selling a two bed flat and thought it should be fairly simple!
We have finally sold our property after ten months but mainly due to our purchasers losing their buyer three times.
We did have initial annoying issues with inexperienced, gungho people handling the sale but finally we encountered Emily Halpenny... thank goodness.
This lady was the reason we stopped with Hamptons for the sale, as her tenacity, customer friendly can-do attitude, in-depth knowledge of the housing sales industry, negotiating skills and ability to communicate with the right people in the sales chain, was the reason this sale happened.
Regular updates on the varying situations as they unfolded over the months were very much appreciated as you can get agents who don't seem to bother or care to chase, especially on a protracted time scale of sale.
This lady earned her commission and chased all the way for us and made sure nothing from our end slowed the sale process up at all and for that we are very grateful.
We thank and highly commend this lady for her total professionalism,
focus and commitment to her job and strongly suggest that if you want a smooth ride with your sale, you should seriously get to talk to and engage this lady.
Thank you Emily.
Jonathan · 16 April 2022
★★★★★ 5/5
GoogleThank you to all the Hamptons team but especially to Emily Halpenny who sold my house very quickly and efficiently. She definitely was a great help to smoothing the way. Well done to Justin too.
Olivia · 28 August 2025
Agent replied · 26 December 2025
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI have recently sold my flat in Chiswick and thank you Laylee Bina, she was fantastic, nothing too much trouble and was on top of every aspect of the sale and extremely nice to deal with.
Clare · 16 April 2023
Agent replied · 26 August 2024
Thank you for your wonderful review clare. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
GoogleMalaz and Holly from the Turnham Green branch were so efficient and very helpful when I was looking for a house in Chiswick for my family.
So Lovely and pleasant, it really was a pleasure to deal with them both and it just made everything less stressful overall. Thank you for all your help, time and patience. Highly recommend to anyone looking to move to lovely Chiswick area.
Heidi · 16 April 2024
Agent replied · 26 August 2024
Thank you for your positive feedback of Hamptons Estate Agents Chiswick. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
★★★★★ 5/5
GoogleMy husband and I would like to say huge THANK YOU to Thomas Yates for helping us with flat rental recently. We are both really surprised how professional, honest, responsive he is. Tom has managed to "sort" our paperwork out in less than 48h(we have seen the property prior to 2 days before paying rent and giving notice to previous landlord. Even now-after we moved in already - he is making sure everything is well with us and the flat. It is great that Hamptons team take care of tenants, you won't experience that with other letting agencies. We are both really happy and thankful for the experience we had with Tom. We will always highly recommend Hamptons Chiswick to everyone!
Joanna · 16 April 2021
★★★★★ 5/5
GoogleWe're renting with Hamptons and Ray Ekhator has been extremely helpful and great through all the process, from the initial viewing where he presented us options that were all very nice and matching our needs and during the contracting stage has always been very quick and helpful with any queries we had. Definitely recommended
Andrea · 16 April 2019
Agent replied · 26 August 2024
Thank you for leaving us a review. We take great pride in offering a high level of customer service and are thrilled to hear the team provided you with a 5* service. It is particularly wonderful that from start to finish you were kept up to date and supported. We look forward to sharing your review with Ray and the team, thank you again!
★★★★★ 5/5
GoogleJustin was fantastic, extremely helpful and kept me up to date on all new properties. Excellent communication!
Amber · 16 April 2024
Agent replied · 26 August 2024
Thank you for the great feedback Amber. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Chiswick was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleWe bought a house which was marketed by Hamptons Chiswick. I dealt with Senior Associate Alex Langdon. The whole process was smooth, civilised and straightforward from beginning to end. Alex is charming and professional and - perhaps most impressively - he gave me a lift on the back of his trademark Vespa. Now that's service.
Simon · 28 August 2017
Agent replied · 26 August 2024
Thank you for your great review of the service you received from Hamptons International Chiswick. It is amazing to read how professional you found the team, I will ensure to pass on your kind words to Alex and the entire team at the branch. Many Thanks.
★★★★★ 5/5
GoogleA big thank you to Justin & his team at Hamptons Chiswick for successfully selling our house, in particular, to Laylee who was very professional, engaging and a skilful negotiator !
Noreen · 16 April 2023
Agent replied · 26 August 2024
Hi Noreen, we are delighted that you enlisted Hamptons Estate Agents Chiswick and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleIt took a while, but Hamptons stuck with it and sold my Chiswick flat for me. We complete tomorrow. The sale suffered some delays at one point but Oliver was very persistent in chasing down the buyer's solicitor to ensure everything went through.
Frances · 16 April 2020
Agent replied · 26 August 2024
Thank you for taking the time to leave us a review Frances. It is fantastic to hear that Oliver and the teams persistence and determination ensured a successful sale for you. We look forward to sharing your feedback.
★★★★★ 5/5
GoogleExcellent service from the Chiswick office. From the first viewing to the completion they were were helpful and on the ball, especially the agent dealing with my purchase, Laylee Bina. Laylee negotiated a good deal for me and kept me regularly updated with the progress. If you are thinking of selling or buying a property in Chiswick or the surrounding areas, Hamptons are the agents to go to.
David · 16 April 2023
Agent replied · 26 August 2024
Thank you for the great feedback David. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Chiswick was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleDear Laylee Bina, I want you to know how much I appreciate the excellent service you provided today when we did the viewing of the beautiful property! Your attention to detail, professionalism, kindness, great communication skills, and ready smile made the viewing experience soo wonderful, enjoyable and relaxing! Thank you so much!! I would like to highly recommend you and Hampton to everyone!!! With Much Appreciation, Lin xx
Lin · 16 April 2023
Agent replied · 26 August 2024
Thank you for your positive feedback of Hamptons Estate Agents Chiswick. We are so thrilled to hear how happy you are with the service the team provided!
★★★★★ 5/5
GoogleIt was a pleasure to work with Justin on the sale of my home. He took initiative and got everything in motion early. He was also very respectful of my home.
I appreciated his regular and direct communication and I knew the full progress of the viewings and sale process.
Highly recommended
Martin · 16 April 2024
Agent replied · 26 August 2024
Thank you for your review Martin. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleI have been a client of Hamptons Chiswick for many years now. They have been exemplory in all ways both the sales team (Holly Currie) and also in particular their property managers (Alex Ferrin). Alex has been tirelessly professional …
Vicky · 16 April 2019
Agent replied · 26 August 2024
Thank you for taking the time to leave us a review. We take customer service very seriously and are delighted to receive such positive feedback about both the Chiswick branch and Property Management department. We hope your successful relationship with the team carries on for many more years to come, thank you again!
★★★★★ 5/5
GoogleHamptons were professional and totally on the ball from the moment we contacted them for renting our house. Their advice was honest and realistic, and they got what they said they would. The delightful young lady who took care of our house, Beatrice, could not be more helpful and accommodating. We have had a very satisfactory experience as landlords and would recommend Hamptons, and especially Beatrice, with no hesitation.
Sir Adam and Lady Thomson
Fariba · 28 August 2017
★★★★★ 5/5
GoogleLaura is an amazing person. 10/10 customer service for Hamptons overall
Kirk · 27 August 2023
Agent replied · 26 August 2024
Thank you for the great feedback Kirk. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Chiswick was exceptional. The team will be pleased to read your review!
★★★★★ 4/5
GoogleJustin Holder, Manager, Oliver Mitchell and the team were professional at all times and clearly communicated the progress of my Sale at every stage. They were insightful and knowledgeable. I would definitely recommend the Chiswick Hampton's team.
Jennie · 16 April 2019
Agent replied · 26 August 2024
Thank you for taking the time to leave us a review. We take customer service very seriously and are delighted to hear you had such a positive experience with our team in Chiswick. We take great pride in our people and are thrilled to hear Justin and Oliver were able to use their knowledge and experience to assist you during your sale. We always look for ways to improve our service and would be interested to learn where we can make changes to receive a 5* review from you in the future, if you have any further feedback, please do email customercare@hamptons-int.com. Thank you again.
★★★★★ 5/5
GoogleHaving successfully completed exchange of contracts for the sale of our property, we would like to say a big thanks to Alex, Luke and the team at Hamptons Chiswick. Your guidance and support throughout the selling process was fantastic. We appreciate how you always ensured that we were kept up to date on all developments. If we are ever looking in the Chiswick area, then Hamptons will be our first choice.
Brian · 28 August 2016
★★★★★ 5/5
GoogleA huge thank you to the Hamptons Chiswick Lettings team, and in particular to Jess Carsons.
The team took the time to work with us to understand our requirements and after just a couple of viewings were able to show us a house that was perfect for our needs. The whole team have been fantastic to work with, with particular mention to Ray, Liz and Jess, who have made finding our new home and completing all the associated admin really easy. Jess in particular excelled in providing us with a friendly yet professional service throughout negotiations and in the run up to moving in. I would definitely recommend Hamptons Chiswick. Thanks again!
Chris · 16 April 2020
Agent replied · 26 August 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that the team had such a positive impact on your experience with us. It is particularly wonderful to hear that the service was both professional and friendly, and the team have been fantastic to work with, We take great pride in our people and look forward to sharing your review with Jess, Ray and Liz. Thank you again.
★★★★★ 5/5
GoogleLaura is an amazing person. 10/10 customer service for Hamptons overall
Jus · 16 April 2023
Agent replied · 10 December 2024
Thank you for the great feedback Kirk. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Chiswick was exceptional. The team will be pleased to read your review!
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