Hamptons London reviews

★★★★★ 5/5

Google

We bought our house from Hamptons with Puneet as the agent and he was extremely impressive. It was quite a long drawn out and complex transaction and he showed great patience and was diligent in liaising between all parties and ensuring everything went smoothly. He was always extremely friendly and helpful, and made the entire experience much easier at every stage

Katie · 23 September 2023

★★★★★ 5/5

Google

Amazing quality of service and responsiveness. Special thanks to Puneet for his dedication and hard work!

Allison · 20 June 2023

★★★★★ 5/5

Google

Thank you Hamptons. A good service from start to completion. Always available for communications which I like

Victoria · 3 August 2025

★★★★★ 5/5

Google

Cannot recommend the team enough. I’ve had some utter nightmares flat hunting but the team at Hamptons Hyde Park really understand the brief. In particular, Aidan’s experience and contacts, really helped me believe the right flat was out there and made the process of buying a smooth one.

Alexandra · 29 May 2024

★★★★★ 5/5

Google

Francesca from Hamptons was so helpful in assisting us with our property search, not only was she fantastic at alerting us to new properties that would be of interest to us but she was always so professional and simultaneously so friendly. Would definitly recommend using Hamptons in bayswater area as they have a really efficient and helpful team

Emilia · 23 October 2023

★★★★★ 5/5

Google

From my experience Gaby Tang at Hamptons Is one of the most Experienced, effective and reliable real estate agents in the Baywater area, she’s absolutely outstanding!

Riccardo · 16 April 2025

★★★★★ 5/5

Google

I can happily say that Tom and Aidan made the whole experience a very smooth and successful venture. They know the area extremely well and therefore were able to set a realistic price, have many contacts that they expertly drew on when viewings started and I had a feeling of real team effort and felt totally supported throughout. I can truly say that this sort of service is worth its weight in gold.

Anne · 21 June 2016

★★★★★ 5/5

Google

Thank you to the team and Hamptons Hyde Park for an efficient service!

Calypso · 24 August 2025

★★★★★ 5/5

Google

Having just sold my property in Paddington I was impressed with the service provided by Puneet who went out of his way to ensure he regularly updated me and liased with the buyer so that things ran relatively smoothly and were completed to everyone’s satisfaction.

Marea · 20 May 2024

★★★★★ 5/5

Google

I have just recommended Gaby Tang and her team to some clients of mine, as I have been using the Paddington office of Hamptons since they first opened in Praed St for both residential lettings and sales. I have always found the whole team to be hardworking, polite, conscientious and above all….. they communicate with their clients properly and deliver the results, which is all one can ask for!

Emily · 22 June 2014

★★★★★ 5/5

Google

The team at Hamptons were very attentive and professional, and relative to other agents very communicative which was extremely helpful. They sold our flat in a challenging macro environment, by being able to understand and communicate the unique value of the property. We are very appreciative!

Kate · 21 March 2024

★★★★★ 5/5

Google

Thank you to Aidan for excellent valuation advice

Boris · 20 June 2023

★★★★★ 5/5

Google

I used St.John Neilson to sell my tired buy-to-let flat. He worked diligently and achieved multiple offers achieving a very respectable price despite the flat needing a complete gut rehab. I would highly recommend St.John Neilson to anyone looking for a professional, hardworking and diligent estate that makes even hard deals work and attains top pricing.

Robert · 20 June 2023

★★★★★ 5/5

Google

I spoke with a gentleman called Mikey, He was well informed regarding my questions and very polite & helpful.

Diane · 16 April 2025

★★★★★ 1/5

Google

Don't believe them when they say they can’t lower their commission, Hamptons offered to sell our £2M Paddington Basin apartment for 1% commission - ONE PERCENT! Via Gaby Tang in the Paddington office we put our apartment on the market in May, while there were plenty of viewings there were no sensible offers so after 12 weeks we went multi agent. Hamptons then introduced a buyer with a very low offer and as we had found another property we reluctantly accepted. Because of the buyers over aggressive negotiating I didn’t trust him to honour his offer, I suspected he would try and lower the agreed amount just before exchange so I asked Hamptons to organised a £10,000 lock in/out deposit - his solicitor refused point blank. Almost at the same time another agent came in with a much better offer and a lower commission (1.5%). I asked GabyTang to match the commission, they said they couldn’t under any circumstances reduce their commission (2.0%), however overnight the low offer from their overseas client ‘who couldn’t afford a penny more’ was immediately raised by much more than the other offer from the other agent, they also suggested that the higher amount from the buyer compensated for their 2% commission. Not only did this infuriate me it also made me more suspicious so I withdrew from selling to their ‘client’ and confirmed I was going with the other agent. Later that day and when they realised I was serious, Gaby came back saying ‘Head Office’ were making an extraordinary exception and found it possible to match 1.5%. I refused on principal and for a number of other reasons, not least was their overall performance - I had to constantly chase for feedback after viewings and I felt Hamptons had the buyers interests far in front of mine. Then, unbelievably, their regional sales director Richard Broer contacted me pleading with me to sell to their client, when I said no he came back again offering 1% commission, I have his email confirming this pinned up in my study. Rightly or wrongly their desperate attempts to salvage this deal made me even more suspicious. You must make up your own mind if you want to sell your property through Hamptons however my advice to anyone thinking of engaging them is to print this review and have it with you when you ask them to explain their policy on commission.

Ex · 21 June 2018

★★★★★ 5/5

Google

Gaby helped me navigate my way through a purchase in Bristol. I was recommended her services by a mutual friend and I can see why. Very helpful. If I ever buy in London I know where to find her

Paula · 29 May 2024

★★★★★ 5/5

Google

Excellent experience working with Gaby Tang who has provide invaluable advice regarding my property, highly recommend!

Alexi · 16 April 2025

★★★★★ 5/5

Google

I recently sold my apartment through the Hamptons Paddington office and was delighted with the exceptional service provided by Aidan and St. John Selling a property is always going to be somewhat traumatic but these guys helped make the process so smooth due to their professionalism, reliability and plain old fashioned courtesy

Mike · 20 June 2023

★★★★★ 5/5

Google

Puneet Gangotra did an outstanding job in helping us to find the right property in Bayswater. He was friendly, hard working, approachable, and went out of his way to ensure that we were able to view the widest selection of suitable properties. He also offered invaluable advice all through the buying process.

Andrew · 20 June 2023

★★★★★ 5/5

Google

Gaby and team were fantastic throughout this whole process. If you want insightful timely advice and service - Hamptons is the best out there. Would happily use them again.

Gareth · 21 June 2018

★★★★★ 5/5

Google

Bought, Managed and Sold an apartment through Hamptons. Gaby Tang and team made it easy to deal with, as a foreign buyer. Highly recommend.

Habib · 20 June 2020

★★★★★ 5/5

Google

Gaby Tang is without a doubt the most capable, professional and responsive estate agent we've dealt with in London. We've had the good fortune of working with her for 5 years now. No need to speak to anyone else!PositiveResponsiveness, Quality, Professionalism

Rocky · 25 August 2022

★★★★★ 5/5

Google

Puneet helped me purchase the perfect flat, we saw many before this one and he was always profesional. Once I realized this was the one he pushed for me and helped me get a good deal on it. He was very helpful throughout the whole process.

Maria · 20 June 2023

★★★★★ 5/5

Google

We dealt with Aidan to purchase a property recently. He was prompt, professional and honest. Most importantly, he kept us updated throughout the purchasing process which made this big exercise a lot more comfortable. I would recommend Aidan to my friends and I would certainly go back to him for property related matters around the area.

Zhern · 21 June 2017