Hamptons London reviews

★★★★★ 5/5

Google

Hamptons helped us sell our apartment despite a very challenging market! Joe and the team are highly experienced, professional and accessible at all times - we would definitely use them again!

Katie · 16 April 2020

★★★★★ 5/5

Google

Tanya has been an excellent support during the whole renting our house out experience. It has been exceptionally challenging, and throughout, she has been professional, rational and provided above and beyond her service levels. Without question, I would recommend working with Hamptons - from our experience - the agency continually seek to support and protect their clients interests.

Nicki · 16 April 2021

★★★★★ 1/5

Google

Just for amusement, please see and compare with a "regular" letting agency fees! Cannot wait until our legislature follows Scottish one and makes such a rip-off illegal.! Fees apply Tenant Fees & Charges Mandatory charges associated with the setting up of your tenancy There are various fees and charges associated with renting a property that you should be aware of when considering making an offer on a property. More detailed information is available upon request. (Where not payable you will be advised accordingly) Preliminary Charge - 42% Inc. VAT of the first months rent or £420 Inc. VAT, whichever is the greater. This charge all inclusive charge covers the tenancy agreement, referencing and the check-in. It is not collected until the landlord has, subject-to-contact and references, accepted your offer. If the tenancy does not proceed for whatever reason we will refund a proportionate amount of the charge based on work undertaken and costs incurred. Short Let Fee, From £440 (Inc. VAT)† This charge applies to short term lettings only and covers: The cost of preparing an Agreement; an inventory check-in and an end of tenancy clean (excluding carpets). Other funds you should allow for Payment of Intent, To be agreed with you We may require a payment of intent as confirmation of your intent to proceed with the proposed tenancy. This will be put towards your first rental payment and will only be refunded if our client elects not to proceed. Payment of this sum does not constitute the granting of a tenancy. Rent in Advance, 1 Month You will usually be required to pay 1 months rent in advance. Deposit, Equivalent to 6 weeks rent The deposit is held to protect your landlord from you not meeting your obligations under the terms of the tenancy. Stamp Duty Land Tax This tax is payable on tenancies where the rent exceeds £125,000. Charges if you terminate your tenancy Change of Sharer - £420 Inc. VAT This charge applies when you wish to replace a named tenant with another tenant part way through your tenancy and your landlord has agreed to the change. Please note that the replacement tenant will be charged separately for referencing in the sum of £54 Inc. VAT each. Deed of Surrender - £75 Inc. VAT This charge applies to preparation of documentation where, at your request, the landlord has agreed to release you from the tenancy early. Charges if you renew your tenancy Memorandum of Renewal - £90 Inc. VAT This charge covers the cost of preparing a basic document to confirm details of any renewal. Renewal Tenancy Agreement - £150 Inc. VAT This charge covers the cost of preparing a more extensive renewal document where changes to the terms agreed dictate. Potential charges at the end of your tenancy Future Landlord Reference - £30 Inc. VAT This charge applies when you ask us to provide a reference to a future landlord.

M · 16 April 2019

★★★★★ 5/5

Google

We have now used Hamptons on three occasions in the last four years - representing us both as sellers and buyers. Most recently Hamptons achieved the sale of our son’s flat just before Christmas. Joe, who was our initial contact, as well as Peter, were always efficient - on the ball and respectful in offering their experienced advice. They were always solicitous of our interests; flexible and patient in a difficult and changing market - in their determination to get a positive result. We can strongly recommend Hamptons to anyone involved in house sales and purchase. Frances and Graham

Frances · 16 April 2019

★★★★★ 5/5

Google

“The team at Hamptons were incredibly professional in helping us with our purchase and sale. It all happened very quickly and they could not have done more to ensure that it went smoothly and for that we thank them. However, that is not the reason that we would recommend them. What we found to be immensely important was that they cared. They were excited for us and extremely supportive. For this we are truly grateful and would recommend Hamptons to anyone. Our special thanks go to Camilla Fletcher and Joe Bickerton."

Jo · 16 April 2019

★★★★★ 5/5

Google

Great experience. My agent was Sam. What a Legend! I honestly wouldn’t have gotten my house as soon as I did if it wasn’t for him. Very helpful, quick to respond, great suggestions, I’ll be forever grateful for his great service. Legend 🙏🏽

Moises · 16 April 2024

★★★★★ 1/5

Google

Applied twice for a viewing for a £1+million property in Catford (...) plus filling out a 10min questionnaire taking -unnecessarily- lots of our personal details. Not even a response. Must be very busy? ps: we only consider properties we can afford LOL

Lily · 16 April 2024

★★★★★ 5/5

Google

Hamptons were very professional, helpful and found a buyer quickly. Nothing was too much trouble. I have no hesitation in recommending anyone to use this company.. There were excellent. Thank you Hamptons.

Katherine · 16 April 2018

★★★★★ 1/5

Google

Terrible. Viewed a rental property, made an offer and was told they do not accept offers. Finally my offer was accepted and a few hours later I learned that someone else was able to move in sooner then me so they were given the property even though I had speeded up my notice period. No paper trail only phone calls so no record of what was agreed. Then when I finally asked for the outcome in an email the facts as they saw them had been distorted. Shocking and unprofessional behaviour. They give decent agents a bad name. Have so say the person I dealt with did not appear to be the sharpest tool in the box, seemed to misunderstand what I was saying several times.

Bernadette · 16 April 2017

★★★★★ 5/5

Google

We recently sold our apartment through Hamptons Blackheath and had a very positive experience. The sale was led by Joe Bickerton who was outstanding throughout a process that proved quite challenging. At every stage we found Joe and the rest of the team in the office excellent to deal with; responsive to all our enquiries and proactive in expediting a successful outcome for everyone. We would certainly recommend Hamptons to anyone looking to sell their home.

Louis · 16 April 2018

★★★★★ 5/5

Google

Rented a property through Hamptons and had Kellie looking after us as the property manager for the year. I can’t say enough good words about the service we received - any issues with the property were answered efficiently and fair. Thanks heaps to all the team!

Lachlan · 12 April 2025

★★★★★ 5/5

Google

A great team. Peace of mind and good communication throughout the process.

Yuko · 16 April 2025

★★★★★ 4/5

Google

We had a very good experience with Hamptons and they were extremely supportive from the start. There were a couple of misunderstandings, however these were resolved during the process of letting the property. They were very efficient and easy to contact to clarify matters.

Pauline · 16 April 2022

★★★★★ 5/5

Google

From the first visit to the last, we have been really impressed with Hamptons. The team have been patient, sensitive and supportive during all phases of selling my father's house. When we needed it, they gave us encouragement, sensible suggestions and reliably professional advice. And even during the nerve-racking bits of the process, they met us with warm good humour and genuine communication. Thanks very much to Joe, Peter and Camilla.

Vandanajyoti · 16 April 2019

★★★★★ 5/5

Google

Great service and very friendly

Djg · 11 June 2025

★★★★★ 5/5

Google

Recently moved with Hamptons and the process was smooth and efficient, Sam Hawkins in particular was extremely professional and made everything very easy for us. Would highly recommend both him and Hamptons.

Drew · 16 April 2024

★★★★★ 5/5

Google

Claire has given me and my partner a beautiful experience whilst we were looking for a new flat. We found the perfect place and the process was seamless. We cannot thank Claire enough for her professional but friendly approach. Can't recommend Claire and Hamptons enough!

Florence · 16 April 2021

★★★★★ 5/5

Google

Kat was very easy to deal with throughout the process and was responsive and on top of things. She kept things moving along without me feeling like I was being hassled at all. I would very much recommend them.

Olly · 16 April 2022

★★★★★ 5/5

Google

Hamptons in Blackheath have done a wonderful job for us and we recommend them without hesitation. During the sale of our house we have received an unfailingly professional and intelligent service from Joe, Camilla and Peter. However, the real strength of this team is in the level of care and kindness shown throughout. For that, an enormous thank you to all three of you! Tracy and Andrew.

Andrew · 16 April 2019

★★★★★ 5/5

Google

Peter was very helpful throughout the process, plenty of communication and updates along the way. He even dropped of the keys early in the morning after we had a delay in our completion so our move date changed! I would recommend Hamptons to anyone buying in the area.

Cmslack1987 · 16 April 2020

★★★★★ 5/5

Google

Claire at Hamptons in Blackheath is fantastic. She helped us rent a property and was really friendly professional and diligent. She always responded quickly to queries and went above and beyond. Would definitely recommend using Hamptons.

Anna · 16 April 2022

★★★★★ 5/5

Google

I recently moved to a new flat and Claire has been brilliant throughout the whole process. She has been very professional and responsive to all my queries. Overall, the process went very smoothly and no surprises. Great customer service!

Tamerlan · 16 April 2021

★★★★★ 5/5

Google

I was dealing with Elliott ( branch manager) and Petra who is super friendly and positive who visited my house and were very optimistic about selling it fast. Unfortunately due to the challenging market, I had to remove my house from their agency but I can only praise the team for their professionalism throughout the process. HIGHLY RECOMMEND HAMPTONS BLACKHEATH !!!

Olivier · 16 April 2019

★★★★★ 5/5

Google

I chose Hamptons Blackheath to sell my house based on the interest shown by Joe in getting the property on the books. He was prompt in communication, open to a tiered fee structure and quick to get pictures/ marketing materials. Peter, Cat and Lucy organised and conducted viewings and following an open day with several iniquities buyers, we accepted an offer. Hamptons appointed Jessica as the sales progressor and she followed up with us, our buyers and solicitors to keep us all updated. The team was respectful, helpful, considerate and responsive all through. From marketing to completion at a price point we were happy with in under 100 days including Christmas and people being off sick due to COVID - Hamptons definitely earned their commission - which isn’t something one often hears about Estate Agents. I would definitely recommend them.

Abhishek · 16 April 2022