Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have rented a flat through Hamptons for years now, with the help of Georgia at Hamptons who was fantastic. My flatmate has now bought the flat. The sale was lead by Jack, who was nothing short of exceptional. He was professional, helpful, extremely patient and made the process much easier. Communication was quick, and Jack had answers to every question we had and took the time to explain things in depth as well as provide us with all information we asked for. The sale took some time due to circumstances from our end, and the Hamptons team and Jack were patient and helpful every step of the way. We absolutely couldn’t recommend an estate agent more than Hamptons and more than Jack!
Eliza · 12 November 2025
Agent replied · 12 December 2025
Thank you for taking the time to leave us such a glowing review! We are thrilled to hear that you had such a positive experience with our team, especially Georgia and Jack. At Hamptons, we pride ourselves on our professionalism and dedication to providing exceptional service. Thank you for choosing us to help with your flat rental and sale. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOur experience of working with Hamptons could not have been better - and a special mention for Kat who managed the process amazingly from start to finish. We met with 6 estate agents before choosing Hamptons. They were professional, open, honest and in no way pushy or 'salesy' as some agents can be. They communicated clearly with us, generated the interest they said we should expect and proactively managed the process for ourselves and our buyers to the highest standard. This included additional house inspections arising from the survey. We moved rapidly through marketing, securing a preferred offer, surveys and through to completion in just over two months which worked for both ourselves and the buyers. Enormous thank you to Kat and Hamptons.
Tonya · 16 April 2025
Agent replied · 25 August 2024
Thank you for the great feedback Tonya. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Blackheath was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleI have recently sold my flat with Hamptons Blackheath and had great experience. They are a respectable agent with great local knowledge and a huge network throughout London and beyond. They have found a buyer pretty quickly as they promised they would and secured a very good price in comparison to other local estate agents valuations. I have mainly dealt with Kat and Joe. They were certainly on the ball and despite some big challenges and long delays (all caused by buyer's solicitors!); Kat was always on hand and kept pushing hard right up to the very last minute before the exchange finally happened. Kat was great with communication and kept all parties informed and found creative solutions when, at times, we hit the brick wall. She chased everyone and supported me when I was feeling low - this was special! We made it in the end and that was a huge relief! Thanks to Kat and the team. I can definitely recommend Hamptons as a professional and friendly agent! They do what they promise! Dee
Derya · 16 April 2025
Agent replied · 16 April 2026
Thank you for your wonderful review Derya. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleI bought a property through Hamptons. Kat, especially was the best property agent I’ve ever worked with. From the first time I got in touch with her to initially see a different property till the day we exchanged the contract, she was super proactive, quick in responses, checks on you for the next steps even before you ask her. She’s been so seamless in communication between me and the vendor and she’s chased all sides for me including my sales agent herself to ensure everything is lined up. Cannot recommend Kat enough to anyone considering any type of property transactions.
Claire · 13 March 2025
Agent replied · 9 September 2025
Thank you for your review Claire. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleThank you to Jack and all of his team for the hard work involved in carefully handling a sale for me. I appreciate the patience and professionalism throughout. I highly recommend Jack and Hamptons!
Michael · 16 March 2026
Agent replied · 16 April 2026
"Thank you so much for your kind words! It was our pleasure to assist you with your sale and provide top-notch service. We take pride in our professionalism and are thrilled to have gained your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleUnpleasant experience with them. The entire process is lengthy and inconvenient. Distress won't end if you are with them. Negligible support during tenancy, worst and super delayed tenancy deposit return process (although the landlord agreed long ago). Extremely poor communication and lack of clarity about the process, and they only respond when you nudge them to follow up on your case. Overall a 'minus' 1 star experience in terms of the service. I would recommend other capable and efficient agents if you are looking for a stress-free experience.
Drievu · 26 March 2026
Agent replied · 16 April 2026
Thank you for leaving us a review, customer service is very important to us, and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
GoogleMe and my family were in a uncomfortable and complex situation trying to find a house with a tight deadline. We were in touch with other agents but we know how many times we are just a number for them, but Sam was the only agent who gave the right attention to our case trying to do his best to understand our needs and offer the best possibilities. Even that we didn’t find the right property today, we definitely will get in touch with him in the future.
Felipe · 16 April 2024
Agent replied · 19 June 2024
Thank you for taking the time to leave us a review Felipe. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 1/5
GoogleSimon Humm from Hamptons Blackheath was condescending and dismissive when he came to value our flat. He gave a ridiculously-low valuation telling us that the decorations looked old-fashioned and would put buyers off.
Fortunately we went with another local agent who sold our property for significantly more than Hampton's valuation and after only 6 weeks.
Be careful of agents giving suspiciously low valuations. It can be a sign that they want to buy the property cheaply either for themselves or for one of their associates. I've heard this is a common trick, often targeted at the elderly and vulnerable.
Andros · 21 January 2024
Agent replied · 19 June 2024
Hi andros, we sincerely apologise that this is what you experienced. This is not the standard Hamptons Estate Agents Blackheath sets. Please could you send us an email to Customercare@hamptons.co.uk, so we can get in contact with you. Thank you.
★★★★★ 5/5
GoogleWe are incredibly grateful to Claire for all her help with our home! The process had a few bumps early on, but Claire and her team were fantastic, always responsive and bringing everything together seamlessly. Their support made a huge difference, and we’re absolutely thrilled with our purchase. 😊 …
Ting · 16 April 2025
Agent replied · 16 April 2026
Hi Ting, we are delighted that you enlisted Hamptons Estate and Letting Agents Blackheath and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleHamptons Blackheath did a stellar job at helping with renting our house. Alan Van and team are super professional and communicate clearly. They also have the right level of patience with inexperienced landlords such as ourselves. #hamptonsrocks
Pedro · 19 August 2025
Agent replied · 9 September 2025
Thank you for your kind words! We strive to provide top-notch service and make the landlord experience as smooth as possible. We're happy to have exceeded your expectations and look forward to working with you in the future. #hamptonsrocks
Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI sold my house with the team at Blackheath (Jack, Joe and Claire) whilst I was relocating overseas, and I can honestly say that their help and support made the whole process possible. Aside from the usual liaising with the buyers etc, they helped arrange access for trades people, with to the house to search through the documents I left for the new owners and even moved my table and chairs outside for them to be collected by the British Heart Foundation. They were impeccable from start to finish and without their assistance the completion would not have progressed as quickly as it did. Great service from a GREAT team!
Darren · 2 September 2025
Agent replied · 9 September 2025
Thank you for choosing Blackheath to sell your house! We are so happy to hear that our team, led by Jack, Joe, and Claire, exceeded your expectations and made the entire process easier for you. We strive to provide impeccable service to all of our clients and we are thrilled to have been able to assist you in your relocation overseas. Thank you for choosing us and for your kind words - it means the world to us! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe found Joe, Kat and the team in Blackheath to be professional and worked to get the job done. Thank you
Robin · 28 November 2025
Agent replied · 12 December 2025
Thank you for the kind words! We take pride in our professionalism and are happy to hear we were able to meet your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs first time buyers, we had many anxieties about purchasing our first property. We are really impressed with Hamptons estate agency in Blackheath, truly thank the awesome customer friendly and hassle free service offered by Kat and Jessica.
Jessica was very great at the explanation of the whole process to us and answered all the questions in our minds.
A big thank you to Kat, she offered her friendly guidance throughout the whole process, she was professional and personable at the same time and was easy to contact and she went the extra mile from beginning to the end of all the stages to help us.
Ozge · 16 April 2023
Agent replied · 19 June 2024
Thank you for the great feedback Ozge. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Blackheath was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleWe've just moved into our lovely new flat which we have rented through Hamptons. From the offset things ran smoothly and efficiently. I was dealing with Alan initially who took my details ahead of passing me on to work with Sam Hawkins who oversaw the rest of the process brilliantly! Sam made every effort to ensure I could view the property quickly the next day, and was invaluable in helping us secure our offer to the landlord. We have found Sam to be a very genuine and helpful estate agent who took the time to answer our questions and was not fazed conducting the viewing with myself in person and my partner on video call. The calibre of the property reflects the high standard of Hamptons, which Sam delivered to us with ease. Thank you once again! Would definitely recommend as an estate agent worth going with to find a home.
Lilli · 16 April 2023
Agent replied · 19 June 2024
Hi Lilli! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleAugust 2022 update: Alan Tan rented out my property earlier this year and I was extremely happy with the result archived, the quality of the tenant and service Alan provided.
Thoroughly recommend Alan and the team at Hamptons for any landlords looking for a change.
Previous comment:
Tanya from Hamptons is one of the best agents I have worked with in all my years. Proactive, friendly and takes the initiative when required. All in all excellent service.
Darin · 20 June 2023
Agent replied · 19 June 2024
Thank you for your review Darin. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleHands down the best agency in London. Even though I was looking for a place to rent from another country, the process was smooth and communication was clear. Special mention to Sam! He always made sure that the whole process was smooth for me and also in making sure that I got the perfect place for me! I would highly recommend this to anyone!
Vedit · 16 April 2024
Agent replied · 19 June 2024
Thank you for your wonderful review Vedit. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleAugust 2022 update: Alan Tan rented out my property earlier this year and I was extremely happy with the result archived, the quality of the tenant and service Alan provided.
Thoroughly recommend Alan and the team at Hamptons for any landlords looking for a change.
Previous comment:
Tanya from Hamptons is one of the best agents I have worked with in all my years. Proactive, friendly and takes the initiative when required. All in all excellent service.
Daz · 16 April 2023
Agent replied · 16 April 2026
Thank you for your review Darin. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleWe have been delighted with the service we have received from Hamptons Blackheath during the purchase and sale of our respective properties. The agents are responsive, patient and excellent problem solvers. Special shout out to Kat and Joe who have been hugely helpful during the process. We would definitely recommend them to other local property buyers or sellers.
Lucy · 16 April 2024
Agent replied · 19 June 2024
Thank you for your wonderful review Lucy. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleI rented out my house through Hamptons. Sam was knowledgeable and professional. Hamptons made the whole process really smooth and seamless. Hamptons found a tenant within 2 weeks of me contacting them.
Sarah · 16 April 2025
Agent replied · 16 April 2026
Hi Sarah, we are delighted that you enlisted Hamptons Estate and Letting Agents Blackheath and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleWe recently found a beautiful flat to rent and we honestly couldn’t have secured this flat without the help of our amazing agent, Sam Hawkins! Truly, he has been so supportive, professional and patient through the whole process and always willing to go the extra mile throughout. We really appreciate your help Sam and the rest of the Hamptons team for finding our dream flat, we couldn’t be happier with the service, thank you!
Rade · 9 June 2025
Agent replied · 12 December 2025
Thank you for such a kind review! We're delighted we could help you find your dream flat. Our team, especially Sam, works hard to provide exceptional service. We appreciate your trust in us and can't wait for you to start your new chapter in your beautiful new home. Congratulations! 🏠 #HappyCustomers #DreamFlat #TeamWork
Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe rented a house through Hamptons blackheath and Sam was absolutely amazing. We cannot thank him enough. Not only are we so happy with the property, but he was always on hand to answer any questions/queries we’ve had before and along the first few days in our new home.
Thanks again,
Charlie and Ellie
Ellie · 16 April 2024
Agent replied · 19 June 2024
Thank you for your wonderful review Ellie. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
GoogleI was trying to sell my flat and it wasn’t easy until I have found Hamptons. I highly recommend Kat. Absolutely fantastic service from start to finish.
Gosia · 16 April 2025
Agent replied · 24 October 2024
Thank you for your wonderful review Gosia. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleHad a great experience purchasing our property through Hamptons. Kat was fantastic from the start as was Jess who were both absolutely brilliant, knowledgable and went out of their way to make the process as smooth as possible. We’d highly recommend Hamptons. They set a very high standard for other estate agents. Kat - you are an absolute superstar - thank you !!
Caragh · 16 April 2023
Agent replied · 19 June 2024
Thank you for your wonderful review caragh. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
GoogleI’ve recently moved into the fantastic Alms gate development with the help of the Blackheath team in particular Joe and Claire. Throughout what was something of a bespoke transaction I received consistent help and support from them and I’m more than happy with the outcome! Thanks guys..
Steve · 16 April 2024
Agent replied · 19 June 2024
Hi steve! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
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