5/5
TrustpilotVery happy with service
I have always been very pleased with Hamptons friendly and efficient service. Recently, Charlotte has sorted out a couple of problems at my property promptly and efficiently.
Trusted Agent profile · London
Hamptons London reviews
★★★★★
1,570 reviews across 2 platforms
Aldermary House, 15 Queen Street, London, EC4N 1TX
Part of Hamptons, see every office.
Hamptons's office in London, at Aldermary House, is rated 4.3 out of 5 across 1,570 reviews on two platforms, including 182 Google reviews rated 4.7.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hamptons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat communication & professionalism
Jack Quoroll from Hamptons has been incredibly helpful and professional throughout the whole process. He provided such a professional and efficient service and always quick to call back if I needed some help. Would highly recommend to anyone looking to rent a property.
5/5
TrustpilotPrompt and professional service
Prompt and professional service, in particular from Anca Ciobanu who manages our property.
5/5
TrustpilotAmazing people and outstanding service
Amazing people and outstanding service! Oksana
5/5
TrustpilotHamptons Gerrards Cross
We know the team very well and trust them They were realistic, professional and supportive They sold our property in very challenging market condition
5/5
GoogleUsed Hamptons to rent a place in the City. Georgie in particular was a rockstar! Nothing was too much trouble, great communication and has continued to be helpful even after I have been renting several months.
5/5
TrustpilotHappy Absent Landlord
I live abroad and Hamptons have managed my various properties over the past 8 years. The property manager has always been available and well informed. Any difficulties have been resolved and basically she gets the job done with the minimum of fuss.
5/5
TrustpilotI have had many dealings with Sonsurae…
I have had many dealings with Sonsurae over the years and am very impressed with the level of service received. Friendly, efficient and fantastic communication throughout!
5/5
TrustpilotMoving Made Easy!
The whole process of finding the house and setting up the tenancy has been made incredibly easy by our property manager Jennifer Powell, who is always helpful and cheerful to lend us a hand!
5/5
TrustpilotBathroom renovation works.
I’ve just had to have renovation works carried out to my rented flat, which is managed by Hamptons.Although pricey the job has been carried out by the contractor in a throughly professional way. Plus it’s been managed superbly by Rebecca Duxbury, property manager at Hamptons.
5/5
TrustpilotGreat support from Trevor Scott
Great support from Trevor Scott. Very helpful and proactive. Thank you.
1/5
TrustpilotVery unfriendly people
Very unfriendly people, lacking basic costumer service skills
Agent replied · 10 June 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotHamptons-Stratford-on-Avon
Hamptons-Stratford-on-Avon I’m not normally one to write a review but we wanted to say how impressed we were by Jacob Forster at the Stratford Upon Avon branch. He has a very personable demeanour, highly knowledgeable about the property and the locality. Thank you
5/5
TrustpilotHamptons Letting services
I’ve let a property through Hamptons for the last 3 years. They have always communicated well and ensured anything that needs sorting at the property is seen to in a timely manner. I’m very happy with the service I have received.
5/5
TrustpilotGreat experience
My issues are always resolved as promptly as can be by Melanie Hudson! She is always readily available and willing to help. She is super kind and helpful!
5/5
TrustpilotOverall the Hamptons team have been…
Overall the Hamptons team have been fantastic and very attentive. Our property manager Angela Parn has always kept us updated and been polite and friendly when we have spoken to her. Would definitely recommend!
5/5
GoogleAll, I recently dealt with Hamptons, they were extremely professional and very knowledgeable in the service they provided with very prompt answers. I will look to use them in the future without a doubt.
5/5
TrustpilotPrompt and very professional response…
Prompt and very professional response to solve an issue with the hating system
5/5
TrustpilotSandra Mccare has dealt with our check…
Sandra Mccare has dealt with our check out, professional and speedy service. Really appreciate it. Replies to emails promptly
1/5
GoogleHamptons once tried to increase my rent while offering an identical apartment in the same building for the original rent. They're unprofessional, unprepared, and unscrupulous. Not good for tenants and not good for landlords if that's the level of thinking they put into things.
5/5
TrustpilotProblem solving
As a tenant of the Hamptons Agency I face facility issues from time to time. I appreciate our Property Manager - Gemma Ward rot your operative support with problem solving.
1/5
TrustpilotHorrible Customer service and rude…
Horrible Customer service and rude estate agent
Agent replied · 11 June 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotI've rented for 5 years and recently…
I've rented for 5 years and recently took a house with Hamptons in Marlborough. They have been far the most proffessional and informative. A small concern after moving in was dealt with promptly and efficiently. I heartily recommend them
5/5
TrustpilotDawn always offers a prompt and…
Dawn always offers a prompt and efficient service for Hamptons, when we encounter any issues with our rental apartment. The issues (not that there have been many) are dealt with professionally and in a timely fashion. 5 star service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hamptons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
