Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotSales before safety
Disgraceful, marketing properties at Old Bellerbys Cottage, Wadhurst Place, Wadhurst with known defects and safety concerns. Safety last approach.
Hester · 3 December 2019
Agent replied · 10 June 2024
Thank you for leaving us a review. Unfortunately we have no record of working with 'Old Bellerbys Cottage' and are not currently marketing Wadhurst Place, albeit we were several months ago. We are not aware of any safety concerns within the building nor were we involved in the development process, so are unfortunately unable to assist. As we have no further information, we would advise you contact the developer or your managing agent should you have concerns. We apologise we are unable to help further as we have no current involvement but do hope you are able to find a suitable resolution.
★★★★★ 5/5
TrustpilotVery responsive and empathic
Very responsive and empathic. In particular my rented managed property manager - Ms Lucy Desborough. She tried her best in resolving issues and all that was dependant on her effort and will was fixed immediately.
Customer · 28 November 2022
★★★★★ 5/5
TrustpilotSpeedy & hassle free property letting agents
I’ve been renting a property out for many years & have always used Hamptons. Melissa, the property manager’s help, advice & professionalism has consistently impressed. Liaising any issues or queries to the tenants are always dealt with effectively through Hamptons. Very happy with the service.
Raj · 12 July 2021
★★★★★ 4/5
TrustpilotPrompt & Efficient
Turn around on presenting & providing solutions to issues regarding the efficient management of our apartment was quite evident. Gemma Ward, at Hamptons, was particularly helpful and delivered timely and cost effective solutions to problems.
David · 23 November 2022
★★★★★ 5/5
TrustpilotHamptons property management
We have used Hamptons to find tenants and to manage our apartment property in West London. We have found them to be resourceful, responsive and efficient and would have no hesitation in recommending their services.
Robert · 21 November 2022
★★★★★ 5/5
TrustpilotHampton Property Management Services.
Hampton Property Management Services.The management of our rental flat is handled by Lucy Desborough at Hamptons. She is always responsive when queries are raised by the tenant or ourselves. Issues are sorted out before they become problems. We are very satisfied with Hamptons's management service.
Calvin · 25 June 2021
★★★★★ 5/5
GoogleJack Downes provided me with an excellent verbal then written analysis on the EC1 property market, which enabled me to quickly decide the best strategy for my own property. The combination of sales and lettings expertise make Hamptons a strong partner for City residential property.
Colin · 12 June 2021
★★★★★ 5/5
GoogleI recently sold a flat through Hamptons. Elliot managed the process extremely efficiently, sticking to a tight timeline and always prepared to deal in an effective manner with questions and issues that arose during the process. Even more impressively, he was similarly keen and enthusiastic to deal with any outstanding issues post completion.
Yan · 13 June 2018
★★★★★ 3/5
TrustpilotDealt with Hamptons as a buyer
Dealt with Hamptons as a buyer. Not pleasant experience - lacking customer focused communication, and politeness. Would not want to go through that again.
Dmitrijus · 5 October 2023
★★★★★ 4/5
TrustpilotI’m a new tenant renting a house…
I’m a new tenant renting a house through Hamptons. A month in and so far Ashley Odea has responded to all my questions and requests.So far everyone has been helpful except the concierge service they recommend to help set up services etc
Elizabeth · 8 December 2021
★★★★★ 5/5
TrustpilotHamptons have been managing a 2 year…
Hamptons have been managing a 2 year let of my property. Annual inspections and safety work have been conducted promptly. The one occasion where a repair was required was dealt with promptly and at a very reasonable cost. Thanks team!
Steve · 22 March 2022
★★★★★ 5/5
TrustpilotThanks
Moved into the house slightly before all the work has been done by Max Barnes (property manager) was super helpful in sorting all the remaining work out and making sure we were both happy!
James · 29 November 2022
★★★★★ 5/5
TrustpilotHamptons Service management
Sandra from Hamptons is an excellent advisor and has supported me in my flat management issues. I highly recommend her and her colleagues
Rami · 20 October 2023
★★★★★ 5/5
TrustpilotNegotiating return of deposit
Hayley did a great job in managing the contract close out and negotiations on costs for damages/wear & tear. I feel she represented the interests of both parties in a fair and reasonable manner and we were both very happy with the outcome.
Donal · 15 September 2021
★★★★★ 5/5
TrustpilotJacob professionalism and attention to…
Jacob professionalism and attention to detail assured a smooth transition from valuation to completion. Would recommend highly...
Debbie · 6 February 2020
Agent replied · 10 June 2024
Thank you leaving us a review, Jacob will be delighted to receive your feedback!
★★★★★ 5/5
TrustpilotExcellent service from my Property…
Excellent service from my Property Manager Jocelyn Williams who is very responsive and helpful. Fully recommend anyone thinking of letting and managing their properties to use her and the Hamptons team.
Customer · 22 February 2023
★★★★★ 5/5
TrustpilotSharon is wonderful
Sharon recently helped us find a house to rent and was exceptional throughout. Efficient, thoughtful, caring and conscientious. I would highly recommend calling Sharon to manage or help you find a rental property.
Rachel · 13 December 2022
★★★★★ 5/5
TrustpilotKarin couldn’t have been more helpful
Karin couldn’t have been more helpful, first time renter moving down to London to work, he was very good and laid back and made me feed at ease throughout the process! the place he showed me round was great i’m very happy here.
Corey · 9 August 2021
★★★★★ 5/5
TrustpilotHamptons Marlborough
Hamptons Marlborough have looked after several flats for us for the last 3 years fixing problems as they arise and swiftly re-letting when we have had vacancies.Everyone at the office is a delight to deal with and we would highly recommend their comprehensive service!
Anthony · 26 May 2021
★★★★★ 5/5
TrustpilotIman dealt with the end of tenancy…
Iman dealt with the end of tenancy deposit process efficiently.many thanks
Amit · 11 June 2024
★★★★★ 5/5
TrustpilotHamptons Property Lettig
Vicky Corcoran, Susan Jameson, Sally Powell and Daniel Johnson are a great team for my property let’s. I don’t have to worry about a thing.
Pauline · 2 August 2023
★★★★★ 4/5
TrustpilotGreat service and helpful
Great service and helpful. Mandy always on hand to help with any questions or issues.
LR · 19 March 2024
★★★★★ 4/5
TrustpilotHamptons is a very good company and the…
Hamptons is a very good company and the team is great and helpful in all aspects.
Ragheb · 25 February 2020
Agent replied · 10 June 2024
Thank you for leaving us a review, it is fantastic to receive your feedback but should there be anything we can do to improve, please let us know customercare@hamptons-int.com
★★★★★ 5/5
TrustpilotGreat Experience
My Property Manager Samantha did a great job to make my tenancy as smooth as possible. She helped me in a professional manner and was always very responsive to my emails. I would recommend Hamptons to anybody renting a property in London.
Niccolò · 25 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
