Hamptons London reviews

★★★★★ 5/5

Trustpilot

Patryk has been our property manager…

Patryk has been our property manager for nearly two years. Every issue is dealt with quickly and communicated well, even if the resolution isn’t in our favour.

Dan · 27 May 2026

★★★★★ 1/5

Trustpilot

Sale and rental experience

I have used Hamptons both for a sale and rental. The sales team In Alton Hampshire were awful. They disregarded my instructions, were patronising and rude to me and liaised with the buyer without informing me. Some of their actions behind my back almost collapsed the sale. I felt pressurised to accept an offer. The whole experience was something I never want to repeat. In terms of the rental, they refused to problems with the property despite repeated requests and then charged me for the repairs from my deposit. Absolutely dishonest.

Consumer · 5 December 2025

★★★★★ 4/5

Trustpilot

Old Listed Country House

Very friendly and approachable team. Willing to adapt to our requests, listen and respond. Very good brochures printed. Online advertising constantly up dated and feedback. We were told about viewings in good time and also given ideas regarding what we could do to improve the house. They were all very diligent and hard working. Hamptons in Headington lead by Heather were extremely good estate agents and they all Genuinely wanted to sell our house and were extremely professional.

Claire · 6 December 2025

★★★★★ 1/5

Google

Docilianus son of Brucerus to the most holy goddess Sulis, I commend to you those who took my rent in full yet delivered a dwelling unfit, whose shower stood broken for months, whose glass lay shattered and chairs unwhole and lights absent when first we entered though better condition had been sworn, who answered not missives for many weeks and changed property management throughout the year as actors change masks, who pursued coin with haste yet delayed repayment when due and with rebuff, who required of tenants patience and understanding yet offered only confusion and neglect, and I ask that they know the weight of the disorder they dismissed and find no ease in contracts nor quiet in correspondence until they learn to keep faith with those who dwell under their roof.

Stanton · 16 March 2026

★★★★★ 5/5

Trustpilot

Big thanks to my Property Manager: Nikki Cullen

Big thanks to Nikki Cullen who has been my Property Manager for a few years now and during that time has been proactive and reliable meaning I rarely need to get involved which for any landlord is exactly what you want. Issues are dealt with swiftly and I always have complete confidence that my property is in safe hands.

Richard · 13 April 2026

★★★★★ 5/5

Google

I recently connected with Antony Hughes of Hamptons for an apartment unit for my daughters in Central London and I have to say that Antony is truly an amazing agent. He’s the kind of person that would go that extra mile for you. A professional agent who is reliable and honest. Thank you for personally ensuring that the apartment is spotless on move in date and also for accommodating our requests.

Chris · 14 December 2024

★★★★★ 5/5

Trustpilot

Great Property Management

Great experience with Hamptons and our property manger Danish Ashraf. We’ve been renting for years and have dealt with quite a few property managers, but this was by far the best experience we’ve had. Danish was always incredibly responsive, quick to resolve any issues that came up, and consistently friendly and professional throughout our tenancy.

Ellie · 22 April 2026

★★★★★ 5/5

Trustpilot

Incredibly happy with Hamptons Balham

We have been incredibly happy with our experience of selling our house through Hamptons Balham. Tom and Jack were the main estate agents we worked with. Also loved their photographer Bo who spent over an hour and a half getting excellent photos and a detailed floor plan (a lot of estate agencies won’t spend that type of money and time on the house marketing). Davina was also fab.

Rowina · 23 December 2025

★★★★★ 4/5

Trustpilot

I had a really great experience with Grace

I had a really great experience with Grace throughout the whole process. She was friendly, professional and incredibly helpful from the initial viewing through to getting everything finalised. The whole process was handled quickly and efficiently, which made what could have been a stressful move feel very straightforward.

N/A · 10 September 2026

★★★★★ 5/5

Trustpilot

Hamptons have been the letting and…

Hamptons have been the letting and managing agent for our studio flat in Kensington for 17 years, they have always been very focused, helpful and attentive. They have overseen the change over of tenants smoothly and swiftly, as well as any re-decorating and building works. I cannot rate the service too highly especially the staff who are currently managing the flat for us at the moment.

Frances · 7 May 2026

★★★★★ 5/5

Trustpilot

Property management

Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.

Peter · 18 March 2026

★★★★★ 5/5

Trustpilot

Very pleased

We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.

Andreina · 3 September 2026

★★★★★ 5/5

Trustpilot

Hamptons - Excellent Tenant Experience

Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.

Michael · 26 June 2026

★★★★★ 5/5

Trustpilot

Apartment 5 West Wing SL4 3TD Windsor

We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.

Mustafa · 2 June 2026

★★★★★ 5/5

Google

I have used Hamptons on a number of occasions over the last few years to find me flats in the central London area. Georgia Bullock has been the representative who has looked after me. She has provided what I can only describe as a brilliant service, taking the time and trouble to find accommodation that is ideally suited to my need. Her assistance has been invaluable. The service she has provided has been has been consistently excellent.

George · 12 May 2024

★★★★★ 5/5

Google

I had a really good experience renting my flat out with Hamptons earlier this year, Jimmy Raizada was great with communication, organisation and generally knew his stuff. His team were all very respectful of our space while we were still living there, while still working hard to get it rented out. They found us tenants who have been great too. Thank you!!

Justine · 14 December 2024

★★★★★ 5/5

Google

Have had a really great experience with Hamptons! Charlie has been nothing short of exceptional, always very receptive to our requests and has been amazing in communicating with the landlord promptly and efficiently. Highly recommend!

Reet · 16 October 2025

★★★★★ 5/5

Google

I’ve been very impressed with Hampton’s throughout the entire lettings and move in process. Antony was my contact, and he was quick and communicative for viewings and the offer. After move in, he and his team have very quickly addressed any concerns. I can wholeheartedly recommend them to anyone looking to rent a flat in London :-)

Jamie · 28 January 2025

★★★★★ 5/5

Trustpilot

A Positive Experience as a Tenant

For many years I continue to have a positive experience with Hamptons. My property manager (Danish Ashraf) has always been responsive, professional, and helpful, particularly when recently dealing with a leak and arranging the replacement of a boiler and shower. Communication has been excellent throughout, and I would happily recommend their property management services.

Emel · 1 June 2026

★★★★★ 5/5

Google

We've had a great experience with Hamptons when looking for a new flat to rent. Anthony was friendly and responded promptly to our messages. The negotiation was smooth and the terms were reasonable. The pre-move-in paperwork was also completed swiftly. Would 100% recommend Hamptons if you're looking to rent!

Luca · 16 April 2025

★★★★★ 5/5

Trustpilot

Brilliant Service Throughout

We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.

Dodd · 17 April 2026

★★★★★ 1/5

Trustpilot

Hamptons Letting Agents APALLING

Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.

Laurie · 3 July 2023

★★★★★ 5/5

Trustpilot

Excellent Property Manager.

David Whiting has been the Property Manager looking after both my Tenanted Properties for the last 10 years and over that time has provided a friendly efficient service. Nothing is too much trouble and problems are solved quickly and without fuss.

Mr · 22 March 2026

★★★★★ 5/5

Trustpilot

Dena is a great Property Manager

Dena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.

Zai · 20 March 2026