haart London reviews

★★★★★ 5/5

Google

Tatiana Panetta has been very responsive and proved exceptional communication and customer service skills. Even if we have been communicating via e-mail I could have feel the kindness and support along with the professional service she …

Mihail · 9 April 2021

★★★★★ 5/5

Google

Been dealing with various estate agents over the years but my experience with haart was great. Loved meeting Fiona. She was refreshingly honest and easy to work with, which was very welcomed. Would highly recommend haart.

Saeadeh · 26 May 2023

★★★★★ 5/5

Google

Fiona at Haart was so helpful and patient with myself and my partner. She really made the viewing enjoyable and even though we haven't found the right property yet, we are confident in her helping us find it. Definitely recommend

Geoffrey · 12 January 2023

★★★★★ 5/5

Google

Rolanda was knowledgeable, helpful and above all, not pushy. Recommended

Steven · 29 July 2019

★★★★★ 5/5

Google

We have completed on our house sale, and have been extremely impressed with the professional , friendly and helpful manor in which Roland , Joanna, and have seen us through this process. We were also very impressed with Lia, who was our liaison between us and our buyer.PositiveResponsiveness, Quality, Professionalism, Value

Steve · 21 June 2021

★★★★★ 5/5

Google

Amazing service at Haart - Manda has helped us so much through the process of finding a house and navigating everything with great care and attention to detail! Highly recommend his service to clients.

Abigail · 25 June 2023

★★★★★ 5/5

Google

Fiona from Haart was great, really personable and good to deal with.

Brett · 25 September 2024

★★★★★ 5/5

Google

Thanks so much to Rolanda Politakis and the team!

Jennifer · 29 July 2019

★★★★★ 5/5

Google

I've been very impressed with the services of Haart and in particular Joanna. She is always quick to respond and keeps you up to date with everything. She is very professional but friendly at the same time.

Gabriel · 20 November 2020

★★★★★ 5/5

Google

Kadeem was really helpful and gave us great advice.

Chris · 23 March 2019

★★★★★ 5/5

Google

Very good and responsive estate agent (Fiona and rest of team), booked viewing times quickly and responded to emails within a short amount of time which made the purchasing of the property much easier.

Ben · 26 May 2023

★★★★★ 5/5

Google

I had a great experience working with Rolanda who went above and beyond to help and make the process really simple and enjoyable

Alex · 20 February 2024

★★★★★ 5/5

Google

The whole Haart team were great from start to finish. Joanna present our home perfectly with the photos and description and Rolanda’s team arranged plenty of viewings, resulting in an agreed sale in less than a week. Very happy, thanks Haart!

Tom · 14 September 2022

★★★★★ 5/5

Google

Kadeem was really helpful and gave us great advice.

Eileen · 31 August 2018

★★★★★ 5/5

Google

Fantastic experience selling our family home with haart. Joanna in particular was our main point of contact & she was always friendly, patient and professional. Thank you haart

Murtaza · 23 September 2023

★★★★★ 5/5

Google

We had the pleasure of meeting Fiona who was incredibly helpful and such a joy to speak with. Refreshing to meet an agent who takes their time to really understand your requirements and find what you are looking for.

Ros · 14 October 2022

★★★★★ 1/5

Google

Firstly the sales negotiators do not answer the phone consistently, even though they state they are available from 8am to 10 pm. I was invariably put through to another department who answered calls in the absence of staff. Communication was slow and not because of COVID. They state that they are available even though they might not be in the office. I was told I would receive a call in the morning of my viewing to check I didn’t have symptoms; that didn’t happen. I was told after the viewing that I would be called the next day to discuss the viewing; that didn’t happen. So anyway I emailed an offer on Friday afternoon after trying all day to contact them by phone .The offer was made early enough for it to be sent to the vendor or another colleague could have done it. Or since they’re open on a Saturday it could have been done then by anyone who was available. I waited all weekend and then no response on Monday from either of them. I had to email again for a response. We have sold and need to purchase soon and there was another house I was interested in. A very stressful weekend indeed for me and my family. By the time they managed to be bothered to contact me both houses were gone; unless I was willing to pay the asking price on a house that was in my opinion over priced. I have seen three similar properties considerably cheaper. I couldn’t even work out if the property was sold or not until I looked online. I believe my offer was treated with derision; not openly but subtly, by ignoring me even though it was only 5% under the asking price and the house needed some updating. When I mentioned some work was needed, I was shut down even though I pointed out lots of positives. After the viewing I never heard from the person who escorted me around the property again; not even to answer my email. I consider their behaviour to be petulant and manipulative. Polite on the surface but I suspect conspiring and catty in reality and unfortunately at my expense. I have bought and sold seven houses and I’ve never been treated in this way. I believe estate agents should treat buyers, who are an important part of the process, with respect and kindness. They should treat all offers with courtesy and professionalism and make a response as soon as possible; not three days later and after prompting. Furthermore they need to communicate openly and honestly and adhere to schedules they have organised. They also have a duty of care to their clients to inform them of an offer immediately and I’m not sure that happened. I will still be looking on their website but I would definitely ask someone else to deal with me in future. The one star was for the financial advisor who was very friendly and accommodating. Definitely not passive aggressive style ** the response to my review was not appropriate and I too have respondedNegativeResponsiveness, Professionalism

Sophia · 21 June 2021

★★★★★ 5/5

Google

Kadeem is a very good man

Deng · 29 July 2019

★★★★★ 5/5

Google

Kadeem is very helpful and patience.

Thomas · 29 July 2019

★★★★★ 5/5

Google

Had a viewing with Ash and it went well so good

Myrna · 17 August 2024

★★★★★ 5/5

Google

Tatiana the senior property manager has been very helpful and kindly coordinated to fix heating issue in our rented property. She managed to find competitive quotes for us and followed up everything until the problem has been fully resolved. We highly appreciate her work and would definitely recommend.

Simon · 20 April 2021

★★★★★ 5/5

Google

Manda from the lettings team is brilliant. Very good at job, easy to talk to and made the process enjoyable. Haart Southgate gets a thumbs up from me. Thanks

O · 25 July 2023

★★★★★ 5/5

Google

We used Haart Southgate to purchase our house. Rolanda has guided and supported us throughout the process, which was invaluable at a time of stress and worry. Huge thanks.

Cam · 25 July 2023

★★★★★ 5/5

Google

Had a really lovely conversation with Manda. He was very friendly, and helpful. He told me everything I needed to know about the property including the tubes and schools around it.

Shahd · 26 May 2023