Trusted Agent profile · London

haart London reviews

★★★★★ Excellent

802 reviews across 1 platform

35-37 Chase Side, London, N14 5BP

Part of haart, see every office.

haart's office in London, at 35-37 Chase Side, is rated 4.8 out of 5 across 802 reviews on 1 platform, including 802 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

802

Reviews on Google

This office

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Joanna recently came by to evaluate our family home. She was very professional, knowledgeable & friendly. She puts you very much at ease & is easy to talk to. By the time she left, not only did we have all of the information that we required, but we actually felt as if we were saying goodbye to a friend. Highly recommend!!

Vivi · 22 March 2023

Agent replied

Dear Vivi What an absolutely lovely review, Joanna was very touched to read this and we all thank you for taking the time to write in We wish you all the best for the future Kind Regards Rolanda Politakis Branch Partner

5/5

Google

Danielle has been working very hard sending out details of potential properties to me and swiftly organising the viewings. Very professional service!

Jonathan · 13 March 2022

Agent replied

Thank you for your review. Regards, haart Southgate lettings

5/5

Google

Thank you Tatiana Southgate for dealing with my issue with the washing machine so quickly. You were so helpful and sorted everything out for me, amazing customer service!

Duygu · 4 February 2021

Agent replied

Dear Duygu Thank you for your review and happy to help Team Southgate

5/5

Google

Dealing with Rolanda at Haart estates has been a first class experience. She was straight forward and easy to deal with going above and beyond my expectations. It was a pleasure to deal with her and I would not hesitate to recommend her.

Tia · 21 May 2024

Agent replied · 20 June 2024

Dear Tia, Thank you for your 5* Review, and i am pleased to hear of your experience with me. Wishing You all the Best Rolanda Politakis Branch Partner

5/5

Google

Joanna has been really friendly and professional so far. I have felt respected as a seller which is very important in the process of selling your home.

Alison · 9 April 2021

Agent replied

Dear Alison Many thanks for your 5* review and kind words, i am sure you will enjoy the Sales process with us :) Southgate Ssles

5/5

Google

Heart has been great in helping us finding a new property, particularly Fiona who has been looking after us.

Delaeter · 16 July 2022

Agent replied

Dear Arnaud, Many thanks for your 5* review and kind words about Fiona , Best Wishes , Southgate Sales

5/5

Google

Tanika in Lettings was very helpful and booked me in for a viewing on the same day. Great service from her and very professional.PositiveQuality, Professionalism

Karen · 24 August 2021

Agent replied

Dear Karen Thank you for your 5* review of Tankia, she is a great girl and is an asset to the team Southgate Lettings

4/5

Google

My experience with Haart and their agents: I have been dealing with Haart for a while through Tanyel in particular. I have found her services quite helpfull and cexcellent, looking after both sides, i.e, buyer & seller. She is quite compitent and efficient in her job and quite good in following up cases trying to bring both sides to continuous negotiation. I had a case recently dealing with a couple through her which is still on going and with her help it may lead to mutual agreement.

Alireza · 31 August 2019

Agent replied

Dear Alireza Ghorbanzadeh, Thank you for leaving such great and detailed feedback about your experience with haart Southgate estate agents. Have a great day Rolanda

4/5

Google

I woke I the morning with water poring from loft a pipe broke call and Tatiana Panetta was on case she sorted efficiently and professionally .. thx

Andrei · 11 March 2021

Agent replied

Thank you for your review Southgate Lettings

5/5

Google

I have been looking to buy a property with the help of Fiona at haart, who has been extremely helpful and supportive. Her quick and insightful responses to any questions I’ve had has really helped with the property search!

Veral · 24 July 2024

Agent replied · 23 August 2024

Dear Veral Thank you for your 5* review and kind words about Fiona, its great to hear such lovely reviews Wising you all the best Rolanda Politakis Branch Partner

5/5

Google

My partner and I have been working with Fiona at haart Southgate to find a new home. She has been brilliant at communicating with us and going above and beyond with answering our queries and making us feel reassured.

Rosalind · 24 July 2024

Agent replied · 23 August 2024

Dear Rosalind Thank you for taking the time to write in about your great experience with Fiona, it means alot WIshing you all the best in your new home Regards Rolanda Politakis Branch Partner

5/5

Google

Dear Rolanda, Thank you very much for your email. I would like to thank everyone in Haart Southgate for your hard work and perseverance, especially putting up with me. I must admit that I never thought it would happen but you all individually made it happen, and I'm so thankful and grateful to you, George, Andrew and Kadeem. You really have wonderful staff and I will never forget you. I'm going to have withdrawal symptoms now!! Who am I going to call!? I wish you all the very best. Please give my best regards to everyone. Yours sincerely Paola Dentamaro

Paola · 29 July 2019

Agent replied

Dear Paola Dentamaro, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property, and feel free to call me ant time you get withdrawals! Wishing you a great day until the next time we meet.

5/5

Google

Thank you Haart Southgate, Your staff are great! We had a very smooth transaction thanks to Kadeem and Rolanda. Very helpful and professional. Thank you for helping us find our family home.

Nihat · 29 July 2019

Agent replied

Dear Nihat Yilmaz, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Rolanda, haart Southgate estate agents

5/5

Google

So often some people use social media just to complain, but there are those of us that take time out to express compliments or praise when it is due and this is just the case. I just signed up with Haarts of Southgate after a number of failures with other estate agent companies. So Haarts with their very extensive advertising outlets that they deal with, will hopefully in a short matter of time sell my property, they have already had 5 viewings in a matter of days. However, to be impressed even more I was sitting in their office today completing some paperwork with their Senior Branch Manager Ms Rolanda Politakis, she had to answer the phone as we were talking, of course she said excuse me, but hearing her fantastic professional and experienced chatter to this apparently new client, I was nothing short of extremely impressed. She knew the area, the roads, the type of dwelling, she was even able to connect with knowledge of the client from the past and her memory.. She just went on confirming and completing every detail being dictated from the client as well as confirming everything including giving very important constructive guidance and input. It certainly left me with confidence in Haarts that they know what they are doing, that they have the experience and will sell my property very shortly with staff like Rolanda Politakis managing the office. I'm impressed. Thank you all

Terry · 29 July 2019

Agent replied

Dear Mr Burton , Thank you for taking the time to leave us feedback. I am delighted you are pleased with the service you received whilst selling your property and for your kind comments. I am sure we will complete the job and get the property sold very soon. Having lived in the area and worked for haart for 19 years i know pretty much every street and love what i do ! Thank you again for the great review , Best Wishes Rolanda, Senior Branch Manager

1/5

Google

I rented my property with Haart in October. They were fantastic in finding a tenant that suited my property within a short timescale. However, from the point that the tenants have been checked in I have raised queries and asked for them to be resolved. We are 4 weeks post them moving in and they still have not been despite me having conversations and emails to clearly state what I need - I have always had to chase - communication from their side has been appalling. I have opted for a full management service with them but clearly their strength is finding the tenant but not much else. My advice to anyone using them is to use them just to find a tenant but then to do everything else yourself as I truly feel it would have been easier for me to take this approach.

Visesh · 29 July 2019

Agent replied

Dear Visesh Gosrani, We appreciate you taking the time leave us some feedback regarding your Lettings experience , We take our reviews very seriously and would like to investigate your comments further. Please could forward the full details to customer.experience@haart.co.uk. haart Southgate

5/5

Google

The team at Haart where from fantastic. I moved to them after difficulties with another agency. They sold my property at the asking price in no time at all. They were always courteous about arranging visits and kept me informed during the sales process. When it came to moving house to my new property Rolanda in particular was great. My chain was long and complicated but Rolanda managed them terrifically for me and sorted out any stress. I couldn’t thank Haart enough for everything they did. Definitely recommend them to anyone wanting to move home. They will do you proud!!!!

Christopher · 29 July 2019

Agent replied

Dear Christopher Ashton I am delighted you are pleased with the service you received whilst selling your property, yes it was very testing at times but i was always confident that i could resolve any of the issues we were faced with, even along the chain for the other agents! I wish you all the best in your new home . Thanks again for the recommendation, and have an amazing day! Rolanda, Senior Branch Manager.

5/5

Google

I had a valuation recently done on my property by Mr George Toumasiou. He told me the best price I can hope to achieve on my property and showed supporting evidence to back up everything he said for the going rate of properties in my area. After meeting with George I understood the whole process a lot more and felt more assured in my decision of how to move forward with my situation. I couldn't recommend Haart enough, especially if dealing with Mr Toumasiou.

James · 29 July 2019

Agent replied

Dear James Dionysiou, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst George conducted a Valuation for you. Reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Rolanda Politakis haart Southgate

5/5

Google

Kadeem was very flexibe and went out of his way to fit viewings in. He had a gentle manner and genuine and not pushy like other agents that I have worked with.

Mitra · 29 July 2019

Agent replied

Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. We hope you have a great day! haart Southgate

5/5

Google

I invited Kadeem at Haart estate agents to view my property to advise me of the current market value to enable me to determine whether or not to sell at this precise time. Kareem arrived promptly, was pleasant and respectful of my home. After viewing and taking measurements of all the rooms he provided me with the data he had researched ahead of the appointment to demonstrate how he arrived at the suggested listing price. I had a couple of questions which were answered to help me reach my decision. He then explained how Haart operates. At the end of the appointment l felt l had all the information l needed to help me decide my future.

Lynn · 29 July 2019

Agent replied

Dear Lynn Black, Thank you for leaving such great and detailed feedback about your experience with haart Southgate estate agents We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Southgate estate agents

5/5

Google

Danielle was most personable and helpful with us and walking us through the process of referencing. I definitely recommend! Good job

Matthew · 13 March 2022

Agent replied

Thank you for your kind words. Regards, haart lettings Southgate

5/5

Google

Dear Kadeem, We just wanted to drop you a line to say a huge thank you for your outstanding service in selling our house. We were impressed on how you remembered every detail on our house as it had many unique features and you mentioned them all to your clients. Your manner, was professional and made your clients feel interested & comfortable when showing our property. You not only researched the property but the full surrounding area benefits and also informed the respective clients. You are a huge asset to your company and hope you receive the commendation and recognition you deserve. Out of all the salespersons in all the agencies that showed our house to prospective clients, you stood head and shoulders above the rest without question. When we decide on what to do with the other properties you be the first to know. Kind Regards Amedeo & Isabel

Amedeo · 23 March 2019

Agent replied

Hi Amedeo, Hope you are enjoying the sun now you have emigrated, thank you for your 5* review it was a pleasure working with you . Regards to your family and Best Wishes Rolanda Politakis, Branch Partner

5/5

Google

I have had such a positive experience with the team at haart southgate. Jess found us and showed us the property we wanted. She was flexible with times and always smiling. James managed to get us a mortgage when we thought it was impossible! He worked so so hard to get us the best deal and I thank him so much. Then there's Rolanda....without her I could not of gone through this stressful process. She has guided me through everything, chased the slow solicitors on the other side, kept in almost daily contact with me, and was celebrating with me when we finally got the exchange! Amazing team, very lucky to have found them! Emma, Barnet

Emma · 23 March 2019

Agent replied

Dear Emma, Thanks you for your lovely words, about the team! We jumped every hurdle and managed to get there in the end. I'm so pleased for you and wish you many years of happiness in your new home. Best of luck and we are here if you ever need us in the future Rolanda & Team

5/5

Google

Manda showed me a flat this morning and has been very helpful all along. Very professional, on time and knows what’s he doing. The property was very nice but unfortunately they received a deposit before I was able to send one. Good service and very good professionalism from Haart and especially from Manda. 🙏🏼🍀 …

Ahmet · 25 July 2023

Agent replied · 21 March 2024

Thanks Ahmet It has been a pleasure working with you Best Wishes Adam Clasby

5/5

Google

Joanna was fantastic in marketing my property for sale. She is very professional and her experience is evident in her ability to conduct a smooth and efficient service.

Evelyn · 14 September 2020

Agent replied

Dear Evelyn Many thanks for your review, happy to have been of service Kind Regards Joanna Team Southgate

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The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. haart won Platinum in The Trusted Agent 2026 awards.

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