5/5
TrustpilotBeautiful properties,Nathaniel and…
Beautiful properties,Nathaniel and james were very helpful during my application process, very friendly and helpful team.
Trusted Agent profile · London
haart London reviews
★★★★★
1,960 reviews across 2 platforms
17 Clapham Common South Side, London, SW4 7AB
Part of haart, see every office.
haart's office in London, at 17 Clapham Common South Side, is rated 3.7 out of 5 across 1,960 reviews on two platforms, including 432 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot4/5
GoogleI've found staff members Very friendly and approachable and always willing to help where they can.
Agent replied · 15 June 2024
Hello David Lee, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
5/5
TrustpilotExcellent customer service
Excellent customer service Oppurtunties to purchase high quality houses.Really appreciate James for hard efforts.
5/5
GoogleFantastic service who really seemed to care about my own needs, helping me to find my ideal home. Thanks again!
Agent replied · 15 June 2024
Dear Tom, thank you for reaching out to us. Your opinion plays an integral part in our customer service. We always love to receive great feedback. Thank you again for your star rating. Regards haart Clapham Common
5/5
TrustpilotMohit
Understandable speaking and very good at helping.
1/5
TrustpilotWorst Letting agent in coventry
Worst Letting agent in coventry. No proper response to the issues raised even after more than 6 months.Completely shameless.
5/5
TrustpilotVery good service
Found Chloe providing very good service, very helpful & informative, which I really appreciate!
Agent replied · 19 June 2024
Dear Zamir Akram, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. If you have any further questions, please give us a call. We're always happy to help!
5/5
TrustpilotExcellent service by Haarts and in…
Excellent service by Haarts and in particular be Denise Chandler.I have no complaints at all and thank you.
5/5
GoogleVery responsive, dealt with our letting in a very quick and professional way!
Agent replied · 15 June 2024
Hi Jack, Thank you for your 5 star review it was a pleasure to move your first London home. Please do not hesitate to contact us for you need help with any further Kind regards Yvette
1/5
GoogleThey didn’t even turn up for a property viewing so I won’t be using or recommending them
Agent replied · 15 June 2024
Dear Patrick, We appreciate you taking the time leave us some feedback. We take our reviews very seriously and would like to investigate your comments further. Please could forward the full details to sally.livermore@haart.co.uk Thank you for sharing your comments haart Clapham Common (Lettings)
5/5
TrustpilotHarry of the march branch.went above…
Harry of the march branch.went above and beyond. 5*****
5/5
TrustpilotHanna Macintosh
Very helpful young lady named Hanna Macintosh. Professional, helpful and knowledgeable.
5/5
TrustpilotDinesh Devarajan
Thank, Dinesh, for helping us to sell our house so quickly. We appreciate it.
1/5
GoogleIncompetence isn't a strong enough word Never have I dealt with more incompetence than when renting through Haart. Completely devoid of any responsibility the moment they took their fee getting help/response/engagement with them was very difficult. Would strongly advise not to rent/let/buy/sell with them.
5/5
GoogleThank you very much Jennie for all your help.
Agent replied · 15 June 2024
Dear Maria Ferreira, Thank you for taking the time to leave us feedback. We are pleased to hear about your positive experience with us. haart Clapham Common (Lettings)
5/5
GoogleGreat service. Needed a property and got what I was looking for almost immediately.
Agent replied · 15 June 2024
Dear Carl Smith, Thank you for leaving such a great and detailed feedback about your experience with haart Clapham Common (Lettings). We're pleased to hear they found what you were looking for almost immediately. We will pass this feedback on. Regards Ross
5/5
TrustpilotThe agent (Sofie Simpkins) was really…
The agent (Sofie Simpkins) was really patient and helpful
1/5
TrustpilotThe person that showed me around had a…
The person that showed me around had a very bad attitude stephen connolly
5/5
GoogleVery smooth operation. Aaron's a good bloke.
Agent replied · 15 June 2024
Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Enjoy your new home. Haart Clapham
1/5
GoogleShocking service, completely incompetent. Most stressful house move I have ever experienced.
Agent replied · 15 June 2024
Dear Christien, We appreciate you taking the time leave us some feedback. We take our reviews very seriously and would like to investigate your comments further. Please could forward the full details to Oliver.Haley@haart.co.uk. We hope to hear from you soon so we can resolve your issue as quickly as possible. Oliver Haley, haart Clapham Common (Lettings) estate agents
1/5
GoogleDo not respond to emails then they charge you for the mistakes they made. Poorly trained and don't give a damn about the customer. Highly unprofessional and intentionally dishonest. please use another agent and save yourself a lot of problems. Hope this helps!
5/5
Trustpilot106 lea road
106 lea roadThank you Saqib for your fast response and resolve electricity issues
5/5
TrustpilotI was very impressed with Lauren and
I was very impressed with Lauren and How helpful she was
1/5
TrustpilotDisappointing service
Property lettings management experience disappointing.Have moved to a new Estate Agent!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about haart London
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, London won Gold.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
