Trusted Agent profile · London

haart London reviews

★★★★★ Excellent

376 reviews across 1 platform

141/143 George Lane, South Woodford, London, E18 1AN

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haart's office in London, at 141/143 George Lane, is rated 4.8 out of 5 across 376 reviews on 1 platform, including 376 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

376

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Ben has been super helpful throughout the letting process, and has been responsive and communicative from start to finish, which has made the whole process a lot easier!PositiveProfessionalism

Rachel · 10 January 2022

Agent replied · 11 June 2024

Dear Rachel, thank you for the review. It is great to hear that you have been pleased with the service during your tenancy. We wish you all the very best for your upcoming move. Regards, Ben - haart South Woodford Lettings

5/5

Google

We purchased a house off market from Ellie. From initial interaction until completion Ellie helped with every step. Even when our chain broke downstream, Ellie worked with us and the vendor to ensure everyone was comfortable with the plan. We're not planning on moving anytime soon but if we ever do then we'll definitely be searching Ellie out.

Myles · 13 October 2023

Agent replied · 11 June 2024

Myles, this was delightful to read. Thank you for saying this and any help you need in the future, I will be more than happy to help. Regards, Ellie - haart South Woodford Sales

5/5

Google

I dealt with Danny, he was a breath of fresh air, professional, knowledgeable and extremely helpful. Thank you Danny, you made the whole process easy and enjoyable!PositiveResponsiveness, Professionalism

Beverley · 25 August 2021

Agent replied · 11 June 2024

Dear Beverley Carter, Thank you for your fantastic review, I'm delighted you had a enjoyable and great service from us. Wishing you all the best! Regards, Danny haart South Woodford

5/5

Google

Having worked with Ben for years, the service he gives is outstanding and is always on hand to help. Will definitely be recommending Ben and the team. Thank you!

Samantha · 10 June 2021

Agent replied · 11 June 2024

Dear Samantha, thank you for so much for the feedback and recommendation. We look forward to working with you again in the future. Regards, Ben - haart South Woodford Lettings

5/5

Google

I've worked with Ben Pooley over the past few years now and the service he provides is second to none. Highly professional, very personable and always responsive. Cheers Ben!

Tom · 10 June 2021

Agent replied · 11 June 2024

Dear Tom, thank you for the great feedback! We are delighted you have been happy with the service you have received. We look forward to seeing you again soon. Regards, Ben - haart South Woodford Lettings

5/5

Google

Recently bought through Haart South Woodford. We had a positive experience with excellent support and communication throughout. Thanks to Danny, Scott & Wahida for their time and effort.PositiveResponsiveness, Professionalism

George · 10 June 2021

Agent replied · 11 June 2024

Dear George, Thank you for taking the time to share your experience, we are so pleased it was a positive one. We hope you enjoy your new home! Regards, Danny - haart South Woodford

5/5

Google

Very polite staff, Dermid has been very helpful. Thank you!

Mansee · 14 August 2023

Agent replied · 11 June 2024

Dear Mansee, Thank you for your kind words. We are always happy to help. Wishing you a great weekend! Regards, Dermid - haart South Woodford Lettings

5/5

Google

From start to finish, Danny kept us well informed of progress. We were most impressed with the level of service provided.PositiveResponsiveness, Professionalism

Michael · 10 June 2022

Agent replied · 11 June 2024

Dear Michael, Thank you for leaving us a review about your experience of selling through us. Wishing you all the best. Regards, Danny Bailey, haart South Woodford

5/5

Google

I bought my home from Haart some 20 years ago and have just sold it with them again this month. I couldn’t have been happier with the service and professionalism offered from both Danny and Scott at South Woodford. They always went the extra mile and were on the ball with everything. Thank you so very much indeed for all the advice and help you offered me. It has been fully appreciated.PositiveResponsiveness, Quality, Professionalism, Value

Cathy · 25 August 2021

Agent replied · 11 June 2024

Dear Cathy, Thank you for taking the time to share your experience while selling through us. We are extremely pleased for you and delighted you was happy with the service provided. We wish you all the best! Regards, Danny - haart South Woodford

5/5

Google

I dealt twice with Haart South Woodford. The first time when I bought my house. It was a very positive experience, Jacqueline who sold me the property was very friendly and professional. For that reason, I decided to use her Agency when I had to sell my house 5 years later. I have not regretted my decision as it took less than 2 months for them to find me a buyer at a time where the housing market was very difficult and uncertain. The whole team is very nice and professional, they gave me good advice and the property was very well advertised. I would not hesitate to recommend them.

Nathalie · 10 June 2020

Agent replied · 11 June 2024

Dear Nathalie Macle, Thank you for leaving such great and detailed feedback about your experience with haart South Woodford estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart South Woodford

5/5

Google

As first time buyers it can be daunting/tricky to navigate the housing market, but we felt supported and motivated by the lovely Zarina. Really pleased at the attention to detail and how friendly and human the whole experience has been so far :)

Pedro · 26 May 2024

Agent replied · 11 June 2024

Thank you so much for this amazing review. Your kind words are much appreciated. I always do my best to try and make my clients' experience as easy and stress free as possible, and am pleased that I was able to provide that for you. I look forward to continuing the search in finding you your perfect home. Thank you for allowing me to be part of this journey. Regards, Zarina - haart South Woodford Sales

5/5

Google

Haart is a nice and welcoming estate and letting agents...I had a viewing with Ben Pooley, he was very informative and considerate with what I would need for my family and answered all my relevant questions.

Kaylee · 22 September 2024

Agent replied · 22 October 2024

Dear Kaylee, Thank you for taking the time to leave this review. I hope to be able to find you a suitable home soon! Regards, Ben - haart South Woodford Lettings

5/5

Google

My agent Ben Pooley has been extremely professional and helpful.

Victoria · 10 June 2023

Agent replied · 11 June 2024

Dear Victoria, Thank you for your lovely feedback. I hope to be able to help you again soon. Regards, Ben - haart South Woodford Lettings

5/5

Google

The market is not pleasant at the moment, to be honest it never is in London. But when you come upon Estate agents like Ben and Dermid at SpicerHaart South Woodford branch, you could be in better hands to make the whole experience easy and painless, some might say enjoyable! Fabulous customer service and experts in their fields.

Robert · 10 June 2023

Agent replied · 11 June 2024

Dear Robert, Thank you so much for this fantastic review. It has been our pleasure helping you move. We hope you enjoy your new home! Regards, Ben and Dermid - haart South Woodford Lettings

5/5

Google

Good service. Professional way approach and had a good help from Ben at Haart (South Woodford ). Thank You Tatiana

Tatiana · 10 June 2022

Agent replied · 11 June 2024

Dear Tatiana, Thank you for taking the time to leave this review. If you require any further assistance, please do not hesitate to contact me. I hope you enjoy your new home! Regards, Ben - haart South Woodford Lettings

5/5

Google

Danny and Scott have been the epitome of professional. They have worked solidly, for ridiculously long hours, and moved the earth for us to get our home sorted. They eased the communications between the vendor and it's simply been a pleasant process the whole way through. Legends. We're looking you guys up if and when we come to sell again. Thanks so much. You're in safe hands here. M-A & AB (Ridgeway)PositiveResponsiveness, Professionalism

AB · 25 August 2021

Agent replied · 11 June 2024

Dear AB, Thank you for your fantastic review, we are delighted you have had a great experience through our haart South Woodford office. Thank you very much and we wish you all the best. haart South Woodford

5/5

Google

Excellent service - I was really surprised, in a quiet market, how much interest the team managed to generate in my mother's flat, which was not an easy sell. I dealt primarily with Jason, who was so responsive and proactive. Never once did I need to ring up to chase anything, at all. Every time I rang the office, whoever answered the phone in the office knew about my property and what the current state of play was. I was constantly kept informed of progress and it took a lot of stress away from me at a difficult time. I would definitely recommend these guys to anyone. Thanks :)

Susan · 11 June 2019

Agent replied · 11 June 2024

Dear Susan, Dear Susan Peowrie, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart South Woodford estate agents

5/5

Google

Great service from Ben Pooley at Haart lettings from start to finish. Gave competitive fees and charges straight away and managed to get the flat let on the first day of viewings. All reference checks etc were carried out quickly and I was kept in the loop throughout. He remained as the point of contact even after the flat was let. Highly recommended and will use again in the future.PositiveResponsiveness, Quality, Professionalism, Value

Arun · 10 June 2021

Agent replied · 11 June 2024

Dear Arun, thank you for the detailed review, it is much appreciated. We are so pleased you have been happy with the service you have received. Regards, Ben - haart South Woodford Lettings

5/5

Google

I love this agency, Ben is really helpful

Roxana · 10 June 2023

Agent replied · 11 June 2024

Dear Roxana, Thank you for this review! It is great to hear you have been happy with the service you have received so far. I hope to be of more help in the future. Regards, Ben - haart South Woodford Lettings

5/5

Google

Excellent service provider as real estate agent. Has Would recommend to anyone. I have recently sold my property with the assistance by Haart estate agents at South woodford - Jan, Jason and Jessica. They have been very professional and helpful throughout the whole process in terms of answering my queries and following up all the paperwork. With their prompt assistance i have managed to sell out my property within reasonable time. I would recommend their services to anyone who is in need of selling / renting in their local area.

Niko · 11 June 2018

Agent replied · 11 June 2024

Wei Zhang, thank you for taking the time to leave us feedback. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart South Woodford estate agents

5/5

Google

The Lettings team, Dermid Thomas and Ben Pooley, are the A team. They offer good, professional advice. They are always willing and happy to assist and help you from the start to finish. Thank you both for your kind assistance. I would happily recommend Haart of South Woodford.

Linda · 12 November 2023

Agent replied · 11 June 2024

Dear Linda, Thank you for these kind words. You are very welcome, we are always happy to assist! Regards, Dermid & Ben - haart South Woodford Lettings

5/5

Google

I was delighted in the manner the team at Haarts South Woodford office sold my property. Elle in particular is someone who knows how to close a deal and she also kept me informed of progress every step of the way as we moved towards exchange. Well done Team Haart

Richard · 13 September 2023

Agent replied · 11 June 2024

Dear Richard, Thank you for taking the time to leave this review. It has been our pleasure in helping to sell your property in Hermitage Walk. We wish you all the best for the future. Regards, Ellie - haart South Woodford Sales

5/5

Google

Great agent who guided us during the tenancy process. Ben explained everything really well, he made sure we completed all the forms, he contacted our guarantors and guided them through the tenancy contract as well. It is one of the smoothest moving in we’ve had by far. We’re extremely thankful for his help!

Lydie · 10 June 2023

Agent replied · 11 June 2024

Dear Lydie and Ayrton, Thank you for taking the time to leave this great review. I am glad the move in process went smoothly and I wish you all the very best in your new home. Regard, Ben - haart South Woodford Lettings

4/5

Google

I've always used Haart South Woodford to manage my property as when I was living in rented accommodation myself, they provided a good and transparent service to me. Callum-Kai Larsen deals with the management of my property and does a great job of replying promptly and clearly and arranging any necessary work, which has been particularly challenging during the Covid-19 pandemic.PositiveResponsiveness, Professionalism, Value

Jenny · 10 June 2022

Agent replied · 11 June 2024

Dear Jenny, Thank you for taking the time to leave Callum a great 5 star rating. We are pleased to hear you have been happy with our service so far. Kind Regards haart Lettings South Woodford

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Questions about haart London

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, London won Gold.

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Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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