Trusted Agent profile · London

Greystar London reviews

2.6

★★★★★

308 reviews across 2 platforms

2 Vanguard Way, London, E17 6DL

Greystar's office in London, at 2 Vanguard Way, is rated 2.6 out of 5 across 308 reviews on two platforms, including 121 Google reviews rated 4.6.

Google logo

4.6 / 5

121

Reviews on Google

This office

Trustpilot logo

187

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Trustpilot

Horrible experience

Horrible experience. They do not honor their own rental contracts and charge you for make believe items. I can tell you keep growing because of your own slimy practices.

Chris · 17 November 2023

1/5

Trustpilot

The Leasing Agents at Confluence at…

The Leasing Agents at Confluence at Three Springs in Durango CO lied to me often. You can not trust what they say EVER. Sleep in your car before you rent from this company.

Sucker · 6 June 2023

5/5

Google

Very great event! For Kiew & marigona!

Sanli · 2 November 2024

5/5

Google

really good security Ali. Beautiful environment and good manager Dan.

Yuki · 12 June 2022

Agent replied · 11 June 2024

Hi Yuki, Thank you for your lovely review! We're so glad to hear Dan's hard work being appreciated!

2/5

Google

Unreasonably high price point rentals for the services provided.

Cecil · 12 June 2022

Agent replied · 11 June 2024

Hi Cecil, thank you for your review. we're sorry to see it's only 1 star. We would appreciate your feedback, so please feel free to get in touch with the team so we can work to improve the factors that have influenced your rating.

1/5

Trustpilot

Charged us rent after we moved out

Charged us rent after we moved out. Refuse to answer phone or return calls. Will not work to correct their mistakes

Alexander · 2 December 2023

1/5

Trustpilot

I rented an apartment from Greystar and…they cheated me.

I rented an apartment from Greystar and my experiences have been on my website Greystarcrooks.com. for over 2 years and they haven't sued me for libel. They can't now because the 2 year statute of limitations is over. Don't rent form them.

Christopher · 2 October 2021

1/5

Trustpilot

Greystar has been ignoring repeated…

Greystar has been ignoring repeated health concerns regarding a cockroach infestation in the apartment. They have repeatedly ignored and then refused to take steps to exterminate them.

Kris · 6 March 2023

1/5

Trustpilot

Shoddy business

Shoddy business. They have 0 loyalty or respect for their customers. Wouldn’t go anywhere near this real estate business in the future. All they care about is taking your $$

Chris · 27 July 2022

1/5

Trustpilot

Living in their property is a…

Living in their property is a nightmare. Don’t do it

Agata · 25 January 2024

5/5

Google

I love this place there's so nice people working here all manager they are wonderful and residence so nice :) nice people living here .

ALI · 26 August 2022

1/5

Trustpilot

WARNING- do not rent from greystar

WARNING- do not rent from greystar. Please file a complaint with Attorney General Washington DC- they are currently investigating greystar.

TJ · 14 December 2022

5/5

Google

We recently move 5 star accommodation ...we move late night and night security officer Mr Ali on reception very helpful 💕 and friendly.Thanks …

Mazhar · 12 June 2022

1/5

Trustpilot

Avoid if you expect maintenance for $2400/month!

Horrible customer service, maintenance and regional management.

ROBERT · 26 July 2023

1/5

Trustpilot

Poor management for Well house…

Poor management for Well house apartments at Sutton London (16 sutton court road, sutton SM14FX) in particular for car park

Arthur · 6 April 2022

4/5

Trustpilot

very good company with nice units for…

very good company with nice units for our team

Frank · 30 April 2023

5/5

Google

Recently moved here, loving it and the guy Ali at the building is very nice and friendly

Meher · 12 June 2022

5/5

Google

Some of the best apartments in london

Tobi · 12 June 2022

5/5

Google

Rating only, no written review.

Karina · 1 January 2025

4/5

Google

Rating only, no written review.

Anthony · 3 November 2024

Agent replied · 10 November 2024

Thank you for your wonderful review! Your positive review means a lot to us.

5/5

Google

Rating only, no written review.

Eleanor · 21 October 2024

Agent replied · 22 October 2024

Thank you for your wonderful review! Your positive review means a lot to us.

4/5

Google

Rating only, no written review.

Manosh · 8 October 2024

Agent replied · 22 October 2024

Thank you for your wonderful review! Your positive review means a lot to us.

5/5

Google

Rating only, no written review.

Almerindo · 8 October 2024

Agent replied · 22 October 2024

Thank you for your wonderful review! Your positive review means a lot to us.

5/5

Google

Rating only, no written review.

Angel · 12 May 2024

Agent replied · 11 June 2024

Thank you for the 5* review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Greystar's Google reviews
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