5/5
I realy enjoyed my stay at Bryanston Apartments, the location was amazing just few steps from Oxford Street and Edjware Road. Special thanks to Marya and Maryam for their great assitace of making our stay very
Trusted Agent profile · London
★★★★★
390 reviews across 3 platforms
10 Portman Street, London, W1H 6DZ
Golden Eagle International's office in London, at 10 Portman Street, is rated 4.7 out of 5 across 390 reviews on three platforms, including 347 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
I realy enjoyed my stay at Bryanston Apartments, the location was amazing just few steps from Oxford Street and Edjware Road. Special thanks to Marya and Maryam for their great assitace of making our stay very
5/5
I recently rented an apartment in Marleybone through Mariam at Golden Eagle International and couldn’t be happier with the experience. She is extremely professional, responsive, and meticulous in her work. In the London rental market, where trust and transparency can be hard to find, Mariam and her colleagues at Golden Eagle, stand out as people you can truly rely on. The entire rental process was smooth, transparent, and done strictly as per the renting regulations. I would highly recommend her to anyone looking for a stress-free and reliable renting experience in London.
5/5
I had a great experience with this agency from start to finish. As soon as I contacted the website advertising the flat, Maria replied very quickly and was always extremely responsive. She is very friendly, professional, and truly tried to fulfill my needs by recommending several suitable properties. After that, Damiano showed me some excellent options in a very good area. He was also very friendly, welcoming, and professional, making the viewings a very pleasant experience. I highly recommend this agency and would especially like to thank both Maria and Damiano for their excellent support.
5/5
Maria has been extremely helpful and attentive to my needs and requirements. She has also made her self available for my timings to conduct house viewings and provides all the necessary information. Extremely pleased with her service.
5/5
Mariam Assila was professional, friendly, and great to deal with. Communication was clear and everything was handled efficiently. The overall experience with the estate agents was smooth and well organised. Would definitely recommend.
5/5
Very comfortable
Betty was lovely and made sure our stay was comfortable
5/5
Thank you Maria, you are such an exceptional person, your support and attention to us while using Golden Eagle apartment made my family feel at home and secured. More grease to your elbow.
5/5
I had a great experience with this rental agency in Central London.
I had a great experience with this agency from start to finish. As soon as I contacted the website advertising the flat, Maria replied very quickly and was always extremely responsive. She is very friendly, professional, and truly tried to fulfill my needs by recommending several suitable properties. After that, Damiano showed me some excellent options in a very good area. He was also very friendly, welcoming, and professional, making the viewings a very pleasant experience. I highly recommend this agency and would especially like to thank both Maria and Damiano for their excellent support.
5/5
Wonderful reception and very sophisticated, safe and comfortable stay Excellent location (Very close to Oxford, Hyde Park and Goal Road) My special thanks to Brother Anwar and Brother Peter Wonderful people who work with great professionalism and the utmost respect
Thank you for kind words
5/5
Maria is excellent and helps us a lot and constantly, and she answers her mobile phone even after working hours.
5/5
I’m a student renting a flat with golden eagle international it’s an amazing place with excellent service. Betty has been really helpful with everything. I highly recommend this place.
1/5
I booked the flat for a month and the rent was a bit high because it has an AC but when i took the flat the AC wasn’t working i talked with the office they told me they will fix it but no one fixed it the price was high comparing to the other offices for nothing. There was a problem in the rest room the sink was leaking before i took the flat they told me i have to pay for the repairing to fix a problem i never made. The main door of the building was corruption anyone can enter and leave the building which mean there is no safety as usual i asked them to fix it no one did anything With comparing the office services with the price, the price is too much expensive الاخوان الخليجيين هالشركه من يدرون انك خليجي يرفعون عليك السعر واي مشكله بالشقه ينطرون اي واحد خليجي يأجرها علشان يصلح اي خلل فيها ويتحمل تكاليف التصليح
dear fawaz thank you for your review - we would like to clarify a few things. 1. you booked originally for 2 weeks (you decided to extend another 2 because you were happy there) through an agent - agents set the prices, as we give out a net price. you then asked us to extend and cut the agent out so you could have it cheaper. we gave you a very large discount and still paid the agent for your second two weeks. unfortunately, the aircon stopped working and we called the engineer twice but it needed parts which took time to come - you had nearly 30 percent discount on rent during the busiest month of the year to reflect the fact that the aircon was not working. the front door stopped for 1 day and was fixed strait away. you also gave us 1 star whilst staying with us and then removed it and then kept threatening us with a bad review if we didn't discount your rent. with regards to your comments written in arabic - we do not raise prices for Gulf people - we have a HUGE client base in the middle east and we love and respect our clients, some of whom have been staying year on year for over 30 years. the prices are high in august because it is the peak time of the year and the price is fixed and available on our website and booking.com the price does not change depending on where someone is from. you were free at any time to leave the apartment as per your contract but you decided to extend by 2 weeks- you even asked for us if you can introduce your friends to us and we can pay you commission for this. we appreciate constructive feedback and continuously try to improve but your comments are unfair and we did our best to look after you and your rent reflected this.
5/5
Flat 10 in cumberland court The apartment and the location is great. Betty is very helpful i do recommend this agency especially I recommend lovely betty ❤️💖💖💖 …
5/5
The apartment was very clean and well-maintained. What I really liked was that there was a bidet in the bathroom, which is rare in London. It had all the kitchen utensils I needed, and the location was perfect very close to Oxford Street and all the main attractions. The host was super polite and professional. I would definitely stay here again if I come back to London.
Thank you very much - we welcome you any time to stay with us 🫶🏻 …
5/5
Mariam was an amazing real estate agent, incredibly helpful, quick to respond, and extremely efficient throughout the whole process. She made everything so easy and stress-free. I highly recommend her!
5/5
I contacted Golden Eagle and was lucky enough to be assisted by Mariam - what an incredible agent! She made everything seamless and explained every step with total clarity. Any questions I had were answered quickly and thoughtfully. She even surprised us with flowers when we checked into our stunning Marble Arch flat. I genuinely couldn't recommend her enough. If you're in London, reach out to Mariam, I promise you won't regret it. 10/10!
1/5
Me and 4 other Swedish workers rented an apartment back in the days (2000) at Marble arch/Cumberland Court. Golden Eagle is propably the worst landlord I've ever met! A few resdons why: * There where bedbugs in the apartment which we noticed shortly after moving in. Golden Eagle accused us for this and we had to pay the cleaning/Anticimex. * Cockroaches was also common * When moving out we had to pay for invoices that we already had paid for (because we couldn't proof it) * Also make sure to be very accurate when writing about faults in the apartment when moving in. For us we didn't write about a mark in the wall which was there when we moved in and that we needed to pay for when we moved out.
dear Anna, we are disappointed that after 18 years you felt it necessary to write this reply, without ever raising anything in the last 18 years. unfortunately, we remember the tenancy well. your group were not easy to handle, including 5 people on the tendency of a 5 bedroom flat, but during inspections more people living there. as well as keeping the property in an extremely poor standard. with regards to bed bugs, they are often brought in by tenants and the fact that so many people were staying in the property was more than likely to be a cause of them coming in - as in over 30 years of managing the property we have only had 1 case of bedbugs - being yours. with regards to making you pay for invoices you had already paid - obviously IF you had paid you would of been given a receipt, we have been in business a long time and continue to thrive and grow, we do not "steal" money as you are accusing. again with being charged for damages as you didn't check the checkin report thoroughly enough - they are done on checkin for a reason and that is to protect both landlord and tenant - we manage a large portfolio of property and an inventory is done on every check in, and the same report is done on checkout. if the damage was not reported on the checkin, then it must have been caused during the tenancy - no one can remember 1 year later how the property was exactly, and that is why a pre check in inventory is done - it is your own responsibility to check it thoroughly to protect your position and deposit. we have been in business for over 35 years and have 2 or 3 generations of families who have rented from us year after year. it is very easy to "blame" the tenant but students living in a property often dont take care of the property and this was one of these cases. however it is all in the past, and we would welcome you back should you ever like to return - we will make sure you are personally looked after.
5/5
The flat was clean as always, staff very decent & friendly. Maria was great and very helpful. Thank you guys for everything
5/5
Damiano is superb, everything was sorted and moved in with no problems at all. Highly recommend him to anyone looking to rent in Marylebone or Mayfair!
5/5
The hotel has an excellent location, easy access, next to Arab markets and restaurants, and the service is excellent, especially Brother Anwar and Brother Peter, who are extremely tasteful and ethical and cooperative to the utmost degree - I highly recommend it and, God willing, I will stay there next time on my next visit. Cumberland court is one of the best hostes in london Location Service Especially Anwar and Peter Both of them are perfect Customer service are excellant Golden eagles international i recommend it for anyone who wants to come visit and enjoy All the best for all the team
5/5
I enjoyed my staying here in Cumberland Court, perfect location to visit London. Thank you Damiano for assisting us! We’ll come back
5/5
Fantastic Flat, but even Greater Staff!
We can’t say enough about Oleksandra and the staff at Golden Eagle! We had a host from a DIFFERENT company cancel our weekend reservation less than 24 hours before our checkin! We contacted Golden Eagle and they were quick to help and find something that fit our needs and answered all our questions!
5/5
Peace be upon you, the place is blessed and safe, and the location is excellent The receptionists are respectful, especially Anwar, who is respectful, cheerful and helpful
🫶 …
5/5
100% happy and satisfied… I dont normally make reviews but it was an absolute pleasure working with Mariem, she was extremely professional, caring and very knowledgable. She is definitely my long term agent of choice from today! I felt that my property was is great hands and i would be getting great value out of it. Many Thanks if you see this Mariem, Looking forward to working with you again!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Golden Eagle International's London office has 390 reviews across three platforms: 347 on Google, 10 on Facebook, 33 on Trustpilot.
Golden Eagle International London is rated 4.7 out of 5 across all 390 reviews, and 4.7 out of 5 on Google from 347 reviews.
Golden Eagle International London, 10 Portman Street, London, W1H 6DZ.