Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRania at Global House Estates was the best estate agent we could hope for. She gave us a wonderfully personal service, her knowledge of the local market was exceptional and she achieved close to our target price for our flat at a very competitive time. She was friendly, clear and helpful through the whole process, managing all the details of a complex sale, even taking care of arranging a contractor to fit a replacement boiler at short notice. We are very glad we used Global House Estates rather than one of the better-known chains, because they really cared about the outcome. For clarity, persistence, warm communication and attention to detail we can't recommend GHE highly enough.
Frank · 26 June 2024
Agent replied · 25 August 2024
Dear Frank, your kind words and thoughtful feedback mean a lot to us. We are delighted to hear that you had such a positive experience and took the time to share it with us! Your support ,encouragement and trust are greatly appreciated. Rania and the team are looking forward to working with you again!
★★★★★ 5/5
GoogleI've been managing my property with Anthony and the crew at Global House Estates (GHE) for perhaps four glorious years now, and let me tell you, the difference is night and day. Simply put, GHE is THE REAL DEAL. …
AY · 14 November 2025
Agent replied · 14 April 2026
Thank you so very much for sharing your experience with us Andy. We’re thrilled to hear how positive your experience has been over the past four years, it truly means a lot to the whole team. … More
★★★★★ 5/5
GoogleAfter several disappointing experiences with many established agencies, we finally became clients of Anthony and GHE for the past ten years. Since then, GHE is the only agency we fully trust to manage our property rentals. …
Noussa-L · 14 November 2025
Agent replied · 14 April 2026
Thank you very much, Noussa! Your kind words mean a lot to us, and we really appreciate you taking the time to share your positive experience :)
★★★★★ 5/5
GoogleWe have had very smooth and pleasant experience with GHE - with Brandon, Cristiana and Daniela. Very much looking forward to our new place!
Nahide · 14 February 2026
Agent replied · 14 April 2026
Thank you for sharing your positive experience, Nahide. We're always happy to go the extra mile!
★★★★★ 5/5
GoogleMoving is never an easy feat but with GHE it's been a seamless experience nearly 6 months into my tenancy. When we first moved in we had a severe leak and Anthony's professionalism was unparalleled. He truly went above and beyond to ensure that we felt accounted for, taken care of and looked after. Every concern or issue we've ever had so far Anthony has taken the time and effort to assure us every step of the way. He's friendly, prompt, proficient and provides top-notch service. I've never felt so confident in a housing company before. He always ensures that our experience is impeccable and you can tell he really cares about his work. Anthony is the backbone of Global House Estates and I'm so thankful that he looks after our flat!
K · 5 July 2022
★★★★★ 5/5
GoogleI have been with Anthony at Global House Estates for many years. Extremely polite, professional, and knows the industry well. I would highly recommend.
Hooman · 16 December 2025
Agent replied · 30 December 2025
Hello Hooman, we appreciate your positive feedback. It was a pleasure assisting you!
★★★★★ 5/5
GoogleThere are some people you want to make deals or work with which they are efficient, professional and the most important thinking out of their box. Terry Vittas is one of those people that you will always know he will support you, understand you needs and provide you what you really want! Speak to him and he will not disappoint you! He knew and understand from the phone call what we want and we arrange a viewing of a flat way out of his office hours. Its a staff that you want to have on your team and make it fly! Cristiana also was very efficient and fast forward with the documents and in tamely manner! I will definitely choose global estates again because of those people! Well done Terry and Cristiana, keep it like that!
Vasilis · 5 July 2021
★★★★★ 5/5
GoogleRenting out my apartment through ghe is easy and effortless. Thank you for Karen's help. Her professional expertise is most valuable.
Radamy38 · 30 November 2025
Agent replied · 30 December 2025
We're thrilled to hear that you had a positive experience with us! Thank you for your kind words and for choosing Global House!
★★★★★ 5/5
GoogleI switched one of our apartments to Globalhouse to manage about 18 months ago and we have just switched our other one.
Globalhouse have been great and a significant improvement on our previous agent.
They are very responsive, have given good market advice and the administration and processes are very slick and timely.
We couldn’t not be more pleased.
Nick
Nick · 28 July 2024
Agent replied · 25 August 2024
Hi, Nick. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 1/5
Google(1 star as you can't leave 0)... Took over from a previous agent toward the end of tenancy. It was a constant barrage of disconnected inspection requests and failed repairs. Topped off with baseless claims against security deposits (after 6 years of tenancy) without even having a copy of the original inventory.
Needless to say, after that shocking experience I will never use GHE again.
Alex · 28 March 2024
Agent replied · 25 August 2024
We apologize for the negative experience you had with Global House. Please contact us at 020 7401 2020 so we can address your concerns and work towards a resolution.
★★★★★ 1/5
GoogleTerry was a nice guy. However I’ve made an offer and paid a holding deposit on a flat and that should’ve taken the flat off the market however they still were taking offers from others and made me wait 3 days only to tell me they found some one who made a higher offer. That is illegal And I should have reported them but I was busy trying to find a place. Do not give a holding deposit there’s absolutely no point they will still present a higher offer to the landlord!
Tee · 26 August 2020
★★★★★ 5/5
GoogleThe process of viewing and securing a flat was simple and streamlined. Brandon was friendly and helpful, always providing information needed.
Jessica · 7 May 2025
★★★★★ 1/5
GoogleTerry was a nice guy. However I’ve made an offer and paid a holding deposit on a flat and that should’ve taken the flat off the market however they still were taking offers from others and made me wait 3 days only to tell me they found some one who made a higher offer. That is illegal And I should have reported them but I was busy trying to find a place. Do not give a holding deposit there’s absolutely no point they will still present a higher offer to the landlord!
Aura · 5 July 2020
★★★★★ 5/5
GoogleAs a landlord, I highly recommend Global House Estates, and can't thank Anthony Antoniou and his team enough, for renting our property in what has to be the most difficult market conditions - during lockdown.
They were absolutely fantastic from start to finish. They were all professional, courteous and extremely helpful. I have rented my house for years through Anthony, he really goes the extra mile and I can't thank him enough.PositiveResponsiveness, Quality, Professionalism, Value
C · 26 August 2021
★★★★★ 5/5
GoogleHighly professional and quick service from Global House Estates, really appreciated their help in securing a flat.
Ibukun · 14 November 2025
Agent replied · 14 April 2026
Thank you so much for your feedback, we appreciate your kind words.
★★★★★ 5/5
GoogleGlobal House Estates were very professional, honest and a great lettings agency to deal with as a pair of young tenants making their first foray into the renting market.
The flat viewing was informative and they were very forthcoming about both the pros and cons of the property. They are very responsive to queries about the property and requests for support, having a good direct relationship with the landlord. When we had an issue with the flat oven, they had sent a technician over within 2 days and had the entire oven and hobs changed within the week. The personable nature of the agents (especially Anthony) inspires confidence, and as a new agency they do their best to provide the best service. I would highly recommend them to anyone looking to rent property, especially young renters who are not wisened up and do not want to be exploited.
Charis · 6 July 2016
★★★★★ 5/5
GoogleWe were initially shown around the 2 bed flat in Elephant and Castle by Lily, who was more than happy to answer all of our many questions. Lily was friendly and seemed keen to help us find a property instead of some agents who are clearly pushing you to rent from them. All of our emails or phone calls were answered promptly and we were kept updated on every stage of the process. Lily, and later Andy, fully explained elements of the renting process which we, as first time renters, were unaware of or did not fully understand. Global House Estates managed to reduce the stress of finding, renting and moving into a property through their friendly approach and considerate correspondence. They provided us with excellent service. I would definitely recommend using Global House Estates and will look to use them again in the future.
Rebecca · 6 July 2016
★★★★★ 5/5
GoogleThe process was handled with much professionalism. Communication was constant, and on a daily basis.
The system is quite handy as one can follow the process / the status of the referencing. Also Anthony and Lilly were available at any time to give an update and advise about the next step(s).
While moving in, we noticed that the appartment was very well cleaned by a team of professional and we only needed to do the painting on our own as this was not included in the agreement. We are awaiting for the renewal of the floor, but with our positive experience so far, we trust this will be done in due time at the earliest.
Thank you for a good service and working closely with the 'tenants to be' in order to get all arranged at the earliest possible time!
E · 28 August 2015
★★★★★ 5/5
GoogleThe process was handled with much professionalism. Communication was constant, and on a daily basis.
The system is quite handy as one can follow the process / the status of the referencing. Also Anthony and Lilly were available at any time to give an update and advise about the next step(s).
While moving in, we noticed that the appartment was very well cleaned by a team of professional and we only needed to do the painting on our own as this was not included in the agreement. We are awaiting for the renewal of the floor, but with our positive experience so far, we trust this will be done in due time at the earliest.
Thank you for a good service and working closely with the 'tenants to be' in order to get all arranged at the earliest possible time!
Elina · 7 July 2015
★★★★★ 5/5
GoogleThe friendly approach and professionalism of all the staff is very evident on entering the premises of this company. Anthony has been a pleasure to deal with in finding a tenant quickly for my rented property, I was kept fully informed throughout the proceedings and everything was made simple and clear.
Anthony`s helpfulness,friendliness and professionalism has been outstanding and I would certainly use this company for future business.
Dfiles100 · 5 July 2020
★★★★★ 5/5
GoogleMe and my husband rented a property via Global House Estates with the support of Lilly and her amazing team. Herself and the team were always very polite and professional throughout the procedure and offered us all the support we needed, nothing seemed too much trouble for us. We were always kept informed at all times. We would highly recommend Lilly and her team from Global House Estates to family and friends
Jenny · 7 July 2015
★★★★★ 5/5
GoogleMy friend recently engaged GHE and found that it is one of most diligently communicative professionals she have ever worked with. Transferring agent is complicated and difficult to my flat in UK. However, they kept my friend updated the progress from time to time. The transfer is smooth and is satisfactory about their service.
Gwen · 12 November 2023
Agent replied · 25 August 2024
We are delighted to hear that you had a positive experience with Global House. Thank you for taking the time to share your feedback with us. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to contact us at 020 7401 2020.
★★★★★ 5/5
GoogleI have personally used Global House Estates for 2 years and would highly recommend it! The whole renting experience was great and process very smooth. When looking for a new property estate agent Lily was extremely helpful and even working after hours to help us arrange viewings. Once again the best estate agency so far so go ahead and you won't be disappointed!
Elena · 6 July 2018
★★★★★ 5/5
GoogleI have personally used Global House Estates for 2 years and would highly recommend it! The whole renting experience was great and process very smooth. When looking for a new property estate agent Lily was extremely helpful and even working after hours to help us arrange viewings. Once again the best estate agency so far so go ahead and you won't be disappointed!
Elena · 26 October 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.