1/5
GoogleJust horrible. Unless you walk into the office your issues will not be addressed. I have never received the right answer within the first couple of emails. They are lucky that the flats are amazing and the surroundings as well.
Trusted Agent profile · London
Get Living London reviews
★★★★★
849 reviews across 2 platforms
1 East Park Walk, London, E20 1JL
Part of Get Living - New Maker Yards, see every office.
Get Living's office in London, at 1 East Park Walk, is rated 4.4 out of 5 across 849 reviews on two platforms, including 815 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards, one of two awards Get Living won in 2026.
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Tell us what you need and we'll put you in touch. Get Living hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Get Living, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleHad a really smooth move in with the help of Dave and Zareena, many thanks!
5/5
GooglePleasant staff, great service, always available when issues arise. Nothing bad to say at all
5/5
GoogleMaria and Alex have been exceptionally helpful with the whole renting process. Everything progressed smoothly.
1/5
GoogleWaiting for the Channel 4 investigation.
Agent replied · 11 June 2024
Good morning TeeJay. We're sorry to hear that you're experience has only been a 1 star one and we would really appreciate more information on where your experience of us fell down. If you could please email us at hello@getlivinglondon.com outlining all your concerns we will do everything we can to remedy them. Many thanks Get Living London
5/5
GoogleGreat working with get living. Special recommendation for Zainab Fayad and Claire Oki who have be exceptionally helpful during our moving in process. I highly recommend the agency.
5/5
GoogleRating only, no written review.
4/5
GoogleReally stunning flats and overall pleased with property management. Unaffordable however; one of the earlier tenants to move in and have now been priced out after one year
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hi Alexey, Thank you for your review. Collene Doherty - Head of Relationship Management
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hi Veronika, Thank you for your review. Collene Doherty - Head of Relationship Management
1/5
GoogleTerrible service, never answer the phone or respond to emails, so many problems, seem to have a new "relationship manager" every week.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 28 December 2025
Thanks for the review, Yanhua! Nick Marston - Regional General Manager
5/5
GoogleEfficient and friendly service from Zainab and Billie! It was a pleasure working with them.
5/5
GoogleJust signed a contract with them. Very happy with Charlotte Goodyear, kind and helpful
5/5
TrustpilotHow a landlord should be.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Gloria - thank you for your 5-star review! We hope you are enjoying your time with us here in East Village. Nick Marston - General Manager, East Village
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Get Living London
Has Get Living won any awards?
Yes. In The Trusted Agent 2026 awards: Get Living, London won Gold; Get Living, Salford won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Get Living hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
