Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI have rented properties in London for the past 4 years and never experienced service like I have with Garton Jones. I paid 12 months upfront for a property, I made numerous complaints about the property throughout my tenancy that never got resolved. My check in complaints todo with the state of the property the landlord left it in is the exact same complaints Garton Jones have made about the check out! And they are still trying to hold the deposit back! Stay well clear.
Alistair · 16 April 2023
★★★★★ 5/5
GoogleAmandeep is great! She’s super nice and always on top of everything. She is super helpful when it comes to tenant issues, repairs or maintenance.. she makes everything so seamless and painless!
Antonela · 16 April 2023
★★★★★ 5/5
GoogleVery good local agency. Ruth and Anastasija worked hard to let my flat. Their service is good and their fees are very competitive.
Edward · 14 October 2025
★★★★★ 5/5
GoogleI have used Garton Jones for the last 4 years I I have found them to be super professional. As a foreign based landlord you have to rely on you agent to do the right thing. They have consistently done that and then they expertly guided me through the sale process. I would recommend these guys to anyone .... a great experience !!
Peter · 16 April 2024
★★★★★ 5/5
GoogleSarah Verrall has been extremely helpful. It is very rare to find support and she has been great. She is so professional and reliable. Thank you for your support!
Emel · 16 April 2023
★★★★★ 5/5
GoogleRuth is an extremely competant agent, and Garton Jones are a fantastic agency. Ruth's team in the Chelsea office will be able to cater for your every need in your search for the perfect property. It is a pleasure working with them and would forever recommmend their services.
Ryan · 16 April 2020
★★★★★ 5/5
GoogleGarton Jones and Kim in particular have given me outstanding service regarding the maintenance of my properties. Very precise and professional and great communication too.
Neil Lennon
Neil · 15 August 2025
★★★★★ 5/5
GooglePaul helped me look for an apartment recently and I ultimately decided to renew my contract at my current apartment, however I felt this was such a fresh experience having rented in London for several years and dealt with some bad experiences. Paul gave me trust in this agency’s process!
MN19971012 · 28 August 2024
★★★★★ 5/5
GoogleAbigail, who works for the Garton Jones Estate was very professional, knowledgable and friendly at the same time. Which made me feel confident and at ease about founding my next home. She always made herself available for any questions and generally was very helpful.
Magdalena · 16 April 2019
★★★★★ 5/5
GoogleExcellent, professional, and friendly staff. They were perfect - getting my property rented to an excellent tenant in a short amount of time. They covered everything and communicated brilliantly throughout.
Sim · 24 April 2025
★★★★★ 4/5
GoogleMy contact Abigail was excellent and managed to understand my details and finalise options for me in one day after three months of looking.
Within two days I had my apartment with a stress free process!
Simon · 16 April 2019
★★★★★ 4/5
GoogleI have had a pleasant experience with Garton Jones especially thanks to Holly Butler. She is a friendly and polite professional who ensured everything was in order, was very responsive, quick in solving the problem.
Diana · 16 April 2019
★★★★★ 5/5
GoogleWe have been working with Garton Jones for a year now and we could only say that they are the best. A special thank you to Abigail who has been very helpful from day one.
Rudy · 16 April 2019
★★★★★ 5/5
GoogleI worked with Abigail Colbourne and am very happy with the service that I received. Abigail managed to find me exactly what I was looking for. She is a very pleasant agent to work with.
Alina · 16 April 2019
★★★★★ 5/5
GoogleProactive and helpful admin and support service from Kim Murray the Gartons Chelsea & Belgravia support manager.
Andy · 21 May 2025
★★★★★ 5/5
GoogleThe team are so helpful and very friendly, especially Abigail. Nothing is a chore for her and will go out of her way to help in your quest for your perfect apartment.
Troy · 16 April 2019
★★★★★ 5/5
GoogleJust signed an agreement at the land on building through Tommie and his service was excellent. New to the game but will be recommending him to others!
Joe · 26 November 2024
★★★★★ 5/5
GoogleDaniel was an immense help - very professional, thoughtful and pro active. Thank you!
W · 16 April 2022
★★★★★ 5/5
GoogleI cannot thank Garton Jones enough!!
I have dealt with Miss Abigaile and she was amazing !! Very friendly and helpful.
Excellent service and very professional!
Anoud · 16 April 2019
★★★★★ 5/5
GoogleGabriele is the best
She is helpful And kind, she tried her best to help me find the suitable appointment for me.
ٍAlhanouf · 16 April 2020
★★★★★ 5/5
GoogleTruc and Sarah have been absolutely stellar on helping me find a new flat to rent and handling the whole process with tenancy documentation and referrals.
Ana · 27 September 2024
★★★★★ 5/5
GoogleI would like to make a special mention of our property manager ms Amandeep Panesar ! Although she has recently joined she is super efficient at her job and always available to help us out of all our problems at the apartment.Professional ,well informed and good at her job !
Rupam · 16 April 2023
★★★★★ 5/5
GoogleVery helpful and Professional team. I worked with Abigail, Holly and Magdalena they managed to find me exactly what I wanted .
Alghalia · 16 April 2019
★★★★★ 5/5
GoogleCouldn’t have dealt with a better quality agent than Anastasija in Garton Jones. Most efficient and professional service I have ever tried. Thank you.
Fai · 28 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.