Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a fantastic experience with Gardeners Estate Agent in Ealing. Kira was absolutely amazing throughout the entire process of securing our new property. The situation involved some complex negotiations between our insurance company and the landlord, and Kira handled everything with efficiency, professionalism, and genuine care. She kept us updated every step of the way and has continued to support us even after we moved in, making the transition smooth and stress-free.
A huge thank you also to Emma and Matteo, who were both incredibly helpful and friendly. The whole team at Gardeners has been a pleasure to deal with. We highly recommend them to anyone looking for a reliable and dedicated estate agent in the area.
Padideh · 14 August 2025
★★★★★ 5/5
GoogleGardiner is our go-to estate agent in Ealing. They helped us purchase our flat over 10 years ago and have managed the letting ever since. Their lettings service is first-class, Kira was always quick to respond to any maintenance issues, and they consistently found us great tenants.
When it came time to sell, Gardiner gave us clear, practical advice and managed to find a buyer even in a very challenging market. Despite being an independent agency, they arranged more viewings than the big high street chains, which really impressed us.
Emma and her team are friendly, welcoming, and professional. Whether you’re buying, selling, renting, or letting, their service and advice are always excellent. We wouldn’t hesitate to recommend them.
Bumph · 16 April 2025
★★★★★ 5/5
GoogleIn a world increasingly dominated by conversations with AI, it's so refreshing to have the human touch of Gardiner Residentials assisting you through the unnerving process of buying a property. Granted, the property I purchased was uncomplicated, but it's reassuring to have an estate agent that is both empathetic and professional, responsive but never pushy. Thank you Kira for all your help and encouraging words - it made a whole lot of difference in my experience as a buyer!
Anti · 16 April 2025
★★★★★ 5/5
GoogleMarcela was absolutely superb. Incredibly professional, very thorough and friendly. She helped me buy my perfect house and moved things along quickly. She has been very supportive and is a great asset to any company. If you would like to have the perfect house or flat, please visit Marcela. Thank you so much once again.
Mitra · 26 November 2025
★★★★★ 5/5
GoogleMy partner and I found our dream flat on Rightmove and Matteo was extremely helpful in helping us through all the steps of renting. We had some issues with our references and Matteo and Adam couldn’t have been better in giving us time and helping us in any way they could. We are moving in next week and cannot wait! Highly recommend the company to anyone looking to rent!
Emily · 16 April 2025
★★★★★ 5/5
GoogleWe have used Gardiner's several times for viewings and have always found them punctual, polite, friendly, helpful and knowledgeable about their listings. Special shout out to Marcela who went above and beyond in sorting out a viewing for us recently at short notice and during the holiday season.
Tracey · 13 September 2025
★★★★★ 5/5
GoogleGardiner is absolutely fantastic. For both Tenants and Landlords. They look out for the best interest of both. They are very helpful with recommendations for service providers. Help us with suggestions for movers, cleaners, gardeners etc. Have a request and they are happy to help. Especially Kira, she is so lovely and helpful. Love their service and will always use them.
Tomilola · 16 April 2025
★★★★★ 5/5
GoogleWe were with Gardiner Residential for the last four years, and they’ve been absolutely fantastic from start to finish. A huge thank you to Kira, who has always been brilliant throughout. She is always friendly, professional, and quick to …
Raha · 16 November 2025
★★★★★ 5/5
GoogleAll my experiences with Gardiner Residential as a tenant over the past five years have been outstanding. The team in general, and Kira in particular, has been accessible, prompt, and happy to help with any issues regarding the property and landlord/tenant communications. Kira has been understanding, flexible, and professional -- thank you :) Highly recommended!
Danielle · 16 April 2025
★★★★★ 5/5
GoogleWe hired Gardiner Residential to sell our flat after having a nightmare experience with a high street competitor. It was like night and day. Communication was smooth and regular, there were no hidden complications. Ian and Emma were a pleasure to deal with. Pick them, you won't regret it.
Alphy · 16 April 2025
★★★★★ 5/5
GoogleGardiner Residential are fantastic, and Kira in particular made the whole letting process seamless. She was professional, friendly, and always available to answer any questions. I highly recommend Kira and the team at Gardiners to anyone looking for a reliable and professional lettings service
Arby · 16 April 2025
★★★★★ 5/5
GoogleThank you to Gardiner residential and especially Kira for a fantastic service. We have been tenants for 7 years with one of their properties. Always responsive to maintenance works, respectful of tenants privacy and always willing to help.
R · 30 May 2025
★★★★★ 5/5
GoogleI chose Gardiner Estate Agents on recommendation of a friend and it turned out to be a very good decision. They helped me with renting out my flat to tenants over a number of years. The whole team are professional, knowledgeable and kind and all issues were always sorted out promptly. Kira Du Vallon deserves a special mention here as she was my first point of contact. She always responded to my emails or calls immediately and did her very best to solve any issues immediately and fairly. A very rare quality these days and Gardiner Residential are very lucky to have her in the team. I would choose this Agent again in the future.
Maya Alexakis
Maya · 4 August 2025
★★★★★ 5/5
GoogleI'm happy to recommend Gardiner Agents, for the professionalism and courtesy we enjoyed from all team members. They were reactive, precise and reliable throughout the process. We appreciated their help all the more as we were relocating from oversea and not aware of all the subtleties of local jurisprudences. We've had zero bad surprise since day 1. We're looking forward to the fruitful and serene relationship. Thanks a lot.
Laurent · 16 September 2025
★★★★★ 5/5
GoogleThank you to Kira Du Vallon Lohan for her help in navigating a challenging situation recently, as well as for her exemplary property management skills. She is a credit to her industry.
Oscar · 5 May 2025
★★★★★ 5/5
GoogleI have been renting with Gardiner for around 10 years now. I have always found them to be professional, understanding, and approachable.
Over the years we have had a number of things to sort together around the property, contracts, certificates, etc.. They have always been polite and never intrusive. If we had differing views on anything we could always come to reasonable agreement.
It is silly to assume that you won't have any problems to solve when renting or letting your property, so from experience I can confidently say that your ideal estate agent is someone like the team at Gardiner: ready and able to help when you need it, and work with you at all times.
Thank you Kira, Priya, Ian and the rest of the team.PositiveProfessionalism
Márton · 16 June 2022
★★★★★ 5/5
GoogleI recently used Gardiner in Ealing for both the sale of my previous flats, and I couldn't be happier with the service I received, particularly from my main contacts, Kira and Emma.
Buying and selling property can often be stressful, but the team made the entire process remarkably smooth. What truly stood out was their proactivity. They didn't just react to issues; they anticipated potential hiccups and delays, working diligently behind the scenes to mitigate them before they became significant problems. This kept everything moving forward efficiently.
Communication was outstanding. I, and all parties involved, were kept fully informed at every single stage. We always knew what was happening, what the next steps were, and what was needed from us. This transparency significantly reduced the anxiety often associated with property transactions.
Beyond their efficiency, both Kira and Emma demonstrated exceptional professionalism coupled with genuine friendliness. They were always approachable, patient with my questions, and handled every interaction with courtesy and expertise.
If you're looking for an estate agent who truly goes the extra mile, is proactive, communicates brilliantly, and combines professionalism with a human touch, I wholeheartedly recommend Gardiner Residential. Their excellent service was invaluable, and I will use them again. Thank you both !
Redmamba · 16 April 2025
★★★★★ 5/5
GoogleImpeccable and efficient service from Kira. Over the years, Kira has found perfect tenants for our flat. When we decided to sell, it was a no brainer. From the moment we decided to sell, she swiftly put the flat on the market and in no time she found a buyer for above the asking price! Once the offer was accepted, she helped smooth out any hiccups which inevitably happen in the sale's process. Our experience has been first class and we have no hesitation in recommending Kira and Gardiners.
Maria · 26 March 2025
★★★★★ 5/5
GoogleHighly recommend Gardiner Residential, especially Kira. Professional, friendly, helpful and always quick to respond to any issues during our tenancy.
Michelle · 16 July 2025
★★★★★ 1/5
GoogleBad company
Called 3 times for one property that I’m interested in. They told me 3 times they would let me know. I’m still waiting…
Not take seriously the customers
Update.
I enquired about the property in George Street for 3 Bedrooms not for 2 beds. I called in December and also on January 6/01. I never get any update and anybody never
calls me back
Naheel · 16 April 2024
Agent replied · 15 June 2024
Dear Naheel
Many thanks for your review. Our records show that we told you on the 5th December that the owner will not take 5 people in a two bedroom flat. We're sorry you feel this way but we were in touch by phone and email. You are still registered on our database and will receive property alerts of any new instructions that may suit.
★★★★★ 5/5
GoogleThrough out my tenancy, Kira was my point of contact. She has provided an exemplary service; always prompt, professional and knowledgeable. Highly recommend!
Pawan · 16 April 2025
★★★★★ 5/5
GoogleKira has been brilliant helping out when we checked out of our apartment and played a pivotal role solving an issue we had with one of our utility suppliers. She really goes the extra mile for her clients, thanks so much for your help Kira!!
Mark · 16 April 2024
★★★★★ 5/5
GoogleProfessional, trustworthy, friendly and efficient team, especially Kira and Ian who always give excellent service. They are quick in responding to any matter and go out of their way to help, even in small things. Gardiner has been my agent for more than 8 years!
M · 16 April 2024
★★★★★ 5/5
GoogleMatteo was an amazing negotiator! Highly recommended!
Nikolett · 13 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
