Trusted Agent profile · London
★★★★★
406 reviews across 1 platform
168, Lavender Hill, London, SW11 5TG
Foxtons's office in London, at 168, is rated 4.4 out of 5 across 406 reviews on 1 platform, including 406 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe had been struggling with finding our new flat recently, and was contacting with so many agencies at the same time. Among them, we are very appreciate for the support from Eric. He has great understandings for our property search and keep showing us a lot of suggestions. I would definitely ask to Foxtons again for my future property search. Thank you very much.
5/5
GoogleMy 2 friends and i recently signed a flat in Battersea that was brought to our attention by Tom a letting agents from Foxtons. He had found a property that perfectly fit the exact criteria we were looking for and was so kind and helpful during the viewing and throughout the singing period! Very pleased with the service we received.
5/5
Google5 star mainly because of Salah.
5/5
GoogleIoanna gave us the best service
5/5
GoogleWe had a great experience with Foxtons Battersea, particularly with Sofia Reis, who found us a beautiful apartment and made renting our first flat in London stress free. I would definitely recommend working with Sofia as she is genuine, polite and professional and she was able to find us a flat with all our requests within our budget and in our desired area!
1/5
GoogleIf you rent from Foxtons insist on a Break Clause at 12 months or pay extortionate fees if you lose your job and need to leave
1/5
GoogleProperty management department are dreadful and incompetent. Takes ages to get anything done with very poor communication, misleading instructions and basically lies. Avoid Foxtons altogether as a tenant!
5/5
GoogleGreat experience with Jennifer who was a great help with purchasing our first property in Clapham. Thanks again Jennifer!
Thank you Roderick Mackenzie for your review. Sophie, Foxtons Battersea Estate Agents Get it done with London’s number 1!
5/5
GooglePunctual, friendly and professional.
5/5
GoogleI had a great experience working with Salah, very responsive and quick. We were all moved in in a matter of 10 days.
5/5
GoogleI do not normally write reviews but David Law of Foxtons has given Estates Agents a great name! He has been thoroughly honest in his opinion and valuation of my property and set realistic expectations about the current property market. If you considering selling or buying a home I cannot recommend him enough.
Hi Lorraine, it's great to hear that our service prompted you to leave such a wonderful review! Thank you very much for your feedback - we'll be sure to let David know.
5/5
GoogleCalvin listens, asks great questions, is super proactive and is the person you need to help you find your dream property...
5/5
GoogleIt was a pleasure working with Calvin throughout the process.
5/5
GoogleI just move from USA to UK and I was very fortunate to find people like Sofia at Foxtons Battersea, that not only gave me a hand finding the right apartment for us but also she went above and beyond to help me with many other small things relating to the move 100% recommended!
5/5
GoogleI had my hesitations of dealing with Foxtons from a previous experience but Joanna has single handedly fully changed my opinion on the estate agent! From start to finish she was so influential in making sure our purchase of our dream home went through as quickly and as smoothly as possible! Always communicating regularly, and was a real pleasure to work with! A really hard working and valuable asset to their company!!
5/5
GoogleHad a very good experience with them, I was dealing with salah he was very nice and so helpful
5/5
GoogleI had such a great flat-hunting experience with Vicky Horseman. She was attentive, supportive and always went above and beyond to find flats that ticked my (very picky) specifications. Great knowledge in the market too. Look forward to, hopefully, working with her again in the future.
Thank you for your review Michelle. We strive to provide a personally tailored experience to all of our customers, and it's great to know that Vicky delivered this so exceptionally during your property search. We look forward to working with you again in the future!
5/5
GoogleI was looking for a flat when Dinyo from Foxtons gave me a couple of options and after a quick conversation over the phone he immediately knew what to show me. I was in a big hurry to find it and because of Dinyo I found it in a week. Actually, the first house he took me to was the one I ended up in. It was to get it as they had so many offers but he helped me out with the negotiations and was available to discuss any requests. Also, he was always smiling and super positive. Look for him if you're looking for the perfect flat.
5/5
GoogleI rent from Foxtons and they went out of their way to help me in a bind when I thought my hair straighteners were left on and I was on holiday! It was really nice of them to go and do that and it was raining really hard.
We're always here to help in any way we can! Thanks for your review, Christina.
1/5
GoogleTotally appalling, arrogant and incredibly bad mannered. The lady who poses as the head of the agency must be getting kick-backs from the cleaning agency and others. Cleaning the 2 bedroom flat costs 270 £, and they charge another 165 £ for what they call a "check-out", by which a man comes for 5 minutes and does nothing but request signatures from you. I feel that this is just one big racket going on there on unprepared tourists and foreigners who do not know any better. That kind of behaviour is scandalous.
5/5
GoogleJoanna at Foxtons was extremely efficient, helpful, and prompt to respond to my enquiries and on time to our viewings. As a first-time buyer, she was ready to answer all of my questions (no matter how basic!) and only showed me properties that she knew would appeal to me, therefore not wasting my time on inappropriate viewings. Would definitely recommend - a wide range of properties and very good customer service.PositiveResponsiveness, Quality, Professionalism
4/5
GoogleAble to understand our needs and find the property we wanted the time we wanted. The only downside was that they could have advised that we could option for the break clause but did not do so. They drafted a contract that was silent on it. We understand the reason for doing it, but I would rather them been impartial. However, I would use them again because a) they make good plans for viewings, b) have good properties, c) understand out needs and d) are open extended hours.
5/5
GoogleI had a really good experience dealing with Foxtons through Francesca Hanley, I started my property search early and Francesca really took the time to understand my needs and showed me a variety of places that were suitable, she was very patient and never pushy, which made us very comfortable working with her. When we wanted to expand our search, she even introduced us to agents from other offices, one of which eventually got me the 'perfect' flat that ticked all the boxes. Even after I was no longer dealing with the Battersea office, she continued to check up on my progress and was genuinely delighted when we got a flat. She really made searching for a new place stress-free and enjoyable. For that I would really recommend working with her!
5/5
GoogleWould recommend foxtons to a friend. Salah from the Battersea branch was incredibly helpful.
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