Foxtons reviews

★★★★★ 5/5

Google

I cannot recommend Gabor and Eleanor highly enough. From the very beginning of what turned out to be a very difficult sale, they were incredibly supportive, professional, and reassuring. What really stood out was not just their knowledge and efficiency, but the genuine care they showed throughout the entire process. There were moments when the situation felt overwhelming, but they were always there with clear advice, patience, and encouragement. Their communication was excellent, keeping me informed at every stage and making sure nothing was left uncertain. They both went above and beyond to keep the transaction moving forward and to ensure everything reached completion. A very special thank you to Eleanor for the incredible support she gave me throughout the process. Her patience, kindness, and reassurance during such a stressful time meant more than I can say, and she truly made a difficult experience far more manageable. Foxtons are very lucky to have someone like Eleanor on their team. Her professionalism, dedication, and genuine care for her clients really set her apart. Thank you. 🩷 I’m extremely grateful to both Gabor and Eleanor and wouldn’t hesitate to recommend them.

Jodie · 16 March 2026

★★★★★ 5/5

Google

Exceptional Service! Jade made the entire process seamless and stress-free. I cannot recommend Jade highly enough! From the initial viewing and price negotiations to the final lease signing, she handled everything with the utmost professionalism and dedication. What truly sets Jade apart is her attention to detail and willingness to go the extra mile. She assisted us with so many specifics that we hadn't even thought of, including: • Sourcing second-hand furniture. • Coordinating move-in parking. • Thoroughly double-checking the property condition. • Seamlessly arranging key collection prior to move-in. Jade is not just a consultant; she is a reliable partner who is genuinely warm and friendly. She made what is usually a stressful process feel incredibly easy. I will definitely be reaching out to her again for any future rentals or property purchases. If you're looking for someone trustworthy, Jade is the one!

Christina · 16 March 2026

★★★★★ 5/5

Google

We recently completed a particularly complex property transaction, and I can honestly say we could not have done it without the outstanding support of this estate agent. From the outset, this was far from a straightforward sale. There were multiple parties involved, including the buyer, the buyer’s solicitor, a freeholder’s property management company, and my own solicitor. The legal aspects were complicated and at times slow-moving, with various queries and conditions that needed careful handling. Throughout the entire process the estate agents, specifically Gabor Szucsik and Rebecca Egbers, remained calm, professional and proactive. What really stood out was their ability to coordinate between all parties. They kept communication flowing, followed up persistently (but respectfully), and ensured that issues did not get lost in the system. They were often the central point holding everything together, clarifying misunderstandings and keeping momentum going when things could easily have stalled. They demonstrated real patience, strong negotiation skills, and a thorough understanding of the conveyancing process. I always felt informed and supported, and they were quick to respond to emails and calls, which made a stressful situation far more manageable. If you are looking for an estate agent who goes beyond simply marketing a property and genuinely works to see a complex transaction through to completion, I would highly recommend them. Their professionalism and dedication made all the difference.

Werner · 16 February 2026

★★★★★ 5/5

Google

Would thoroughly recommend this branch of Foxtons for finding a flat. I worked with Lulu on this over a few weeks and she was wonderful. She was super helpful, very responsive, super nice and had a great memory - able to find the exact right sort of flats for me. She also introduced me to her colleague Rachel at the Pearl Yard development, who was also excellent. Genuinely made what can be quite stressful a real pleasure.

Thomas · 16 February 2026

★★★★★ 5/5

Google

Jade has been an incredible agent from start to finish. She helped me and my brother find a flat that met almost all our requirements, and made the entire process feel easy and stress-free. She was always available whenever we needed anything, whether it was during the search, throughout the move-in, or even after we’d settled in. Her kindness, patience, and genuinely friendly nature made such a difference. We felt fully supported every step of the way. Couldn’t have asked for a better experience, thank you, Jade!

Saloni · 28 November 2025

★★★★★ 5/5

Google

I have worked with Malika, and I consider myself very fortunate to have done so. Instead of the flat I was initially interested in, Malika suggested that I view another property in an even better location. Malika stayed in close contact and responded promptly to all my inquiries. The co-signing of the rental agreement was completed in less than one working day. I hope my stay in the new place will be just as seamless as the process of finding the flat. Thank you, Malika!

Lili · 26 November 2025

★★★★★ 5/5

Google

Thank you so much Eleanor (and Gabor ofcourse towards the end). You have been fantastic from the very start to completion of the property. Always facilitated last minute requests to view property, helped move things along in an efficient way and also helped deal with the hiccups along the way. You could tell Eleanor had a great rapport with the seller and made sure all my questions were answered - even after completion. Many thanks once again!!!

Tanvi · 16 October 2025

★★★★★ 5/5

Google

Malika was incredibly helpful in my plight to find a short let flat after my unscrupulous (not Foxtons) estate agent served notice when I told them I'd bought a flat and wouldn't extend the rental contract. Malika couldn't have been more responsive and diligent in helping me find a great flat. She's restored my faith in estate agents!

An · 16 November 2025

★★★★★ 5/5

Google

My experience with Malika was absolutely outstanding! She was extremely helpful, always available to answer questions, and explained every detail of the process clearly. Her patience and professionalism made everything so much easier and stress-free. She truly deserves a 10 out of 10! I would highly recommend her to anyone, especially for her remarkable efficiency.

Neusa · 16 October 2025

★★★★★ 5/5

Google

Phoebe was extremely helpful throughout the process and proactively shared new apartments as they became available. She also arranged and conducted virtual viewings, which made everything much easier. Communication was clear and professional, and she was always available to answer questions.

Mayank · 16 February 2026

★★★★★ 5/5

Google

I highly recommend Malika Bega service, she was the best agent to find the perfect house for me and my friends. She was very supportive and always available when we had anything to ask. The agency is very professional, all the process was easy and safe.

Ioana · 5 December 2025

★★★★★ 5/5

Google

I would like to express my sincere appreciation for Salonee in the Lettings Department for her outstanding service. From start to finish, she demonstrated exceptional efficiency, professionalism, and attention to detail. Salonee handled every aspect of the process with clarity and confidence, ensuring that everything progressed smoothly and without delay. Her communication was always prompt, courteous, and informative, which made a significant difference and gave me complete peace of mind. What truly sets Salonee apart is her proactive approach and dedication to delivering excellent service. She anticipated potential issues before they arose and resolved them swiftly, reflecting both her experience and commitment to her role. It has been a genuine pleasure dealing with her, and I would not hesitate to recommend her to anyone seeking a reliable and highly professional lettings specialist.

Eds · 26 March 2026

★★★★★ 5/5

Google

I had a really great experience renting a flat through Lulu at Foxtons. She was incredibly communicative from start to finish, always patient, and had such a positive, can do attitude throughout the process. She was super responsive, whether it was answering questions, chasing updates, or proactively checking in to make sure everything was on track. I will be honest, I was a bit skeptical at first because Foxtons does not always have the best reputation and agents can sometimes feel pushy or unhelpful. Lulu completely changed that perception for me. She was professional, transparent, and genuinely helpful, which made the whole move feel smooth and stress free. If you are looking for someone reliable who will actually support you through a seamless move, I would definitely recommend reaching out to Lulu.

Matt · 16 March 2026

★★★★★ 5/5

Google

Although we ended up going with a different property, I would like to thank Phoebe for her efforts in presenting us with suitable 2 bed rents in the Surrey Quays area. Out of all the agents we were in contact with she was the most helpful and responsive, and we’d be sure to reach out to her again next time we move.

Dan · 16 February 2026

★★★★★ 5/5

Google

Wanted to say that Rebecca Egbers is an excellent estate agent. She is someone who really ensured that adequate time was made for me to view all the relevant places and never rushed me. Rebecca was more keen on ensuring that I was comfortable. And I think another thing that made me appreciate her work was just being an honest human being. This whole industry can be so murky with people wanting to make a quick buck but she was very forthcoming about every detail. Highly recommend Rebecca and wish her all the best for the future

Chirag · 30 May 2024

★★★★★ 5/5

Google

Huge thank you to Phoebe Banbury for being so helpful and supportive. She is so kind and really wants the best for you. I highly recommend Phoebe and am super grateful for all her help! Thank you!

Cerys · 26 November 2025

★★★★★ 5/5

Google

Freddie was our estate agent for the sale of our property and he was soo personable, charming and great handling the viewing and sales process. Freddie was a lot of the times very proactive, I definitely enjoyed being under his care. So thank you again!

Toni · 2 September 2025

★★★★★ 5/5

Google

I'd recommend Eleanor Henderson to any sellers / reach out to her if I was selling. When I was buying I viewed many properties and Eleanor was the only agent who followed up over a few months sending me other properties (all to my criteria …

Ekaterina · 16 August 2025

★★★★★ 5/5

Google

Malika was incredibly helpful in our property search, after a few weeks of difficulty finding a flat we called her up and she helped us find a great property that same day, even going out of her way to get us to view the property that evening. She also helped us write our application to the landlord and provided useful advice to ensure our offer was accepted. We’re very thankful for all her help and for making the process so smooth and easy. Highly recommend for anyone looking for a property!

India · 15 March 2024

★★★★★ 5/5

Google

Excellent service, honest and transparent. Phoebe has been very supportive throughout the process and always available to help and communicate.

Savesi1 · 16 March 2026

★★★★★ 5/5

Google

Amazing office with professional people. Worked with Valentina, she found an incredible flat for us, this flat was not on website and we saw it first and rented. Incredible size and view. Valentina has always been available to us for any questions. She is truly the most professional person I have ever worked with.

Кристина · 16 February 2026

★★★★★ 5/5

Google

Absolutely outstanding customer service from Malika, right from our initial conversation and throughout our meeting during the viewing and the follow-up afterwards. She quickly took on board our requirements, matched us with a suitable property, and then went over and above our expectations to secure a deal for us, all while maintaining the correct balance of professionalism for both me and the client whose property was being let. If I were still a landlord. I would consider myself very fortunate indeed if Malika were assigned to finding me a tenant!

Russell · 30 May 2025

★★★★★ 5/5

Google

Freddy has been incredibly helpful and attentive !! Really great service and would definitely recommend to others !!

Niran · 16 February 2026

★★★★★ 5/5

Google

Phoebe was amazing throughout my search process this time! Highly recommend

Meghna · 16 March 2026