Foxtons London reviews

★★★★★ 5/5

Google

Victoria was fantastic, friendly, helpful and understanding, would highly recommend.

Andrew · 16 February 2026

★★★★★ 5/5

Google

I highly recommend Savannah. She is extremely knowledgeable, so friendly, and willing to go the extra mile to get you your dream property. She sets a very high standard for other agents to meet.

Rebecca · 26 February 2024

★★★★★ 5/5

Google

Foxtons made the process of renting a flat seamless and painless, I’m very happy with the overall experience. Specifically, Sholeh was a huge help and went above and beyond my expectations. I’ll definitely use Foxtons again for any future properties!

Gage · 10 April 2025

★★★★★ 5/5

Google

Savannah was so lovely and helpful with finding us the perfect home! We had been searching for two months and for the first time felt like someone was genuinely trying their best to help us instead of treating us like another potential applicant. She was very polite and professional from start to finish and the whole process was quick and pleasant. Thank you so much! You’re a superstar!! xx Ruth Elopuro

Ruth · 25 October 2023

★★★★★ 5/5

Google

Wanted to say a big thanks to Jack who helped us with apartment viewings. Would recommend anyone who is searching via Foxtons to get in touch with him

Oliver · 27 May 2024

★★★★★ 5/5

Google

I recently made an offer on a property. Logan Dickson showed me a number of options, gave me a good overview of the local market, arranged second viewings for me and helped ensure that the process ran smoothly from start to finish. I found him friendly, knowledgeable and easy to deal with. Highly recommend.

William · 16 February 2026

★★★★★ 1/5

Google

Not happy with this well established company as called them regarding a visit for the purpose of a valuation of a sale of my property and was told i would get a call back. I did get that call back a few days later but i explained i was atwork and i was told i would get a call back a couple of hours later to discuss the matter but the call never arrived. I did get a call back three weeks later when i was driving home and once again i kindly asked the foxtons caller to give it a hour untill i arrive home to discuss the property which he said he would do. I sat at home waiting for that call but never got a reply buy this time i knew this wasn't a company which i would place my trust in to proceed with my property . To rub salt into the wounds i got a further phone call three weeks later by another salesman asking about my property.

Jason · 25 October 2023

★★★★★ 5/5

Google

Very happy with the level of service provided. Sophie Hancox in particular was very helpful, finding our perfect property to rent almost immediately. Sophie went above and beyond all expectations, and even showed us some of the surrounding areas to really give us an idea of where we were moving to. I'd have no hesitation in recommending Foxtons. Thank you Sophie!!

Akeel · 26 October 2017

★★★★★ 5/5

Google

Out of all the letting agents that I’ve tried dealing with, Foxtons has the best and most efficient service. They have available flats for renting that are really nice and within budget. Their process of renting a flat is very simple and easy to follow. Special thanks to Marcin, one of their agents, who is very much responsive and reliable. He answers to questions quickly and he has given me a lot of options when I was still finding a place. He patiently answered all my queries and has helped me a lot in finding a flat that suits my likings. He is one of the best agents I’ve encountered and I will be glad to have him again as my agent in the future. Therefore, if you are looking for a letting agent to help you out, Foxtons is highly recommended.PositiveResponsiveness, Quality, Professionalism

Maria · 25 October 2020

★★★★★ 5/5

Google

I had the pleasure of dealing with Marcin. Marcin has been absolutely amazing throughout this entire process. He has been so great communicating with me and has come up with ideas when we needed to overcome hurdles. Marcin is super friendly and always professional. Thank you Marcin!

H · 25 October 2020

★★★★★ 5/5

Google

Victoria recently conducted viewings with my partner and I. She was most helpful , listened to our requirements , confidently made suggestions and above all else displayed a sound knowledge of the area and what’s currently on offer.

Peter · 16 February 2026

★★★★★ 5/5

Google

Marcin was amazing in helping me find a new place. The flat viewings were efficient and very enjoyable. He was able to quickly get everything sorted so I could move in the same week. Big thumbs up and great service from Foxtons!

Brent · 25 October 2020

★★★★★ 5/5

Google

My husband and I were searching for a flat to rent ,and throughout the process, we interacted with several real estate agents. Among them, Savannah truly stood out. She was incredibly easy to work with and immediately grasped what we were looking for in a home. Although we didn’t end up renting a property through her, she kept a positive attitude throughout the entire process and showed us some fantastic options. If you're looking for a professional and reliable real estate agent, we highly recommend her!

Haneen · 24 September 2024

★★★★★ 1/5

Google

Terrible customer service with a lack of communication and no urgency to resolve our issues. Received the flat in a terrible condition with no apparent cleaning or repairs done despite being promised. Lack of information regarding bills and meters in the lacklustre welcome pack. Overall a terrible experience.

Gabe · 27 September 2025

★★★★★ 5/5

Google

I’ve been moving a lot in the recent years and I have never experienced better service than with Marcin Zygala from Foxtons. Very quick, responsive and informative! Marcin is super friendly and completely understood what we were looking for in a home. Really efficient with paperwork as well and helpful with answering all the questions- and I did have a lot of them!PositiveResponsiveness, Quality, Professionalism

Marta · 12 January 2022

★★★★★ 5/5

Google

Marcin is wonderful to deal with - goes the extra mile and really listens to your brief. I normally stay away from using Foxtons to buy or sell or rent property, but Marcin is changing my mind.

Emma · 25 October 2020

★★★★★ 1/5

Google

The worst agents I’ve ever had the misfortune of encountering. They try and maintain a pretence of professionalism but fail to do basic things like respond to emails and phone calls or show you properties that you are actually interested in. It took several weeks of emailing, calling, requesting viewings on their website, and then eventually going into their office to discover that the property I wanted to see had already been rented and they hadn’t even bothered to remove the listing. I would advise any students to avoid them, they won’t respect you or your time.

Maya · 25 October 2021

★★★★★ 5/5

Google

One of the best estate agents I’ve been dealing with, Marcin was very knowledgable about the property market and done a great job trying to find my perfect new home . Great service . Thank you

Zelia · 25 October 2020

★★★★★ 5/5

Google

Marcin is an absolute delight to work with. He was extremely professional but also very helpful and encouraging during the visits, he is very good in terms of follow ups and very friendly to talk to.

Chaimaa · 25 October 2020

★★★★★ 5/5

Google

Savannah has been helping us finding our place & she has been more than efficient and very easy to deal with. We would highly recommend her skills to find your future home ! Thank you again ! D&S

Darnon · 27 January 2024

★★★★★ 5/5

Google

Savannah was a great help to us, couldn't recommend her more highly! Her excellent knowledge of the market, the properties she showed to us, and her personal touch made the whole process much more relaxing. She is a step above the rest!

Sam · 25 October 2023

★★★★★ 5/5

Google

Thanks so much Savannah for finding our dream home. You are a star at what you do - so attentive, diligent, informed and accommodating! Everything was so smooth and effortless for us. 10/10 service. Thanks again! M & C

Marianne · 25 October 2023

★★★★★ 5/5

Google

I found Thomas Lopeman very helpful and able in the process of selling my flat. Once the offer was received and accepted his follow up was extremely efficient

Gil · 16 January 2026

★★★★★ 5/5

Google

Savannah is an amazing agent and went above and beyond to help us find a flat, we felt very well looked after and would be more than happy to work with her and Foxtons again in the future!

Lina · 25 October 2023