Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExceptional Experience! I’m super grateful for my landlord’s dedicated assistance in securing the perfect property for me. Joe’s professionalism, prompt communication, and genuine care made the process smooth and stress-free. Highly recommend! Thank you Joe!
Jimena · 20 August 2023
★★★★★ 1/5
GoogleThey are incredibly fast at replying when you are about to rent a place, but once your tenancy has started, good luck.
There have been many issues with their payment processing system that have not been fixed in the last whole year, and don't get me started on ending a tenancy. It just feels like as if they want to trap you into their contracts.
Just use another agency if you can.
Dani · 4 January 2021
Agent replied
Hi Dani, we are really sorry to hear you feel this way. Please reach out to us if there is something still outstanding that we can try and help to resolve for you.
★★★★★ 5/5
GoogleTommy Brooks has been instrumental in helping me find properties for my clients over the years. Foxtons always work hard for their clients and provide great results.
Sam · 25 January 2020
Agent replied
We are glad to know that Tommy has delivered consistently excellent service over the years, thank you for the review!
★★★★★ 5/5
GoogleIt’s been a wonderful experience ! I have chosen Foxtons thanks to Igor Griskin and he managed to make things easy, fast and convenient for me !
Liza · 31 October 2019
Agent replied
We are happy to hear that Igor made this complex process so quick and convenient for you, thank for the review!
★★★★★ 5/5
GoogleRobert Swann was a totally professional and pro-active agent who was pushing the sale of our flat throughout. he was always coming up with constructive ideas and exploring different angles, i felt he was totally committed to selling our property. i would have no hesitation in recommending Foxtons for selling a propertyPositiveResponsiveness, Professionalism
Alexa · 20 June 2021
★★★★★ 5/5
GoogleJoe was extremely helpful in assisting me in finding a flat and moving in at short notice. The whole process, from getting in contact to moving in, took approximately one week.
John · 26 October 2023
★★★★★ 1/5
GoogleI will never be using foxtons south kensington again.
Very unprofessional and hard to get in contact with an after paying my deposit an my upfront rent to find out from not even foxtons that my tenancy had been cancelled. An still have not recieved deposit or rental money back. Very poor experience never again.
Will · 21 December 2024
★★★★★ 5/5
GoogleGillian was extremely professional, helpful and very responsive via email and text. I would highly recommend using Foxtons and Gillian for any house purchase.
Blackbook · 26 November 2019
Agent replied
Thank you for the review, we are pleased to hear that Gillian has been so helpful and responsive throughout this process.
★★★★★ 5/5
GoogleOur experience with Foxton South Kensington, especially with Ayoube was great from the beginning till the end. Ayoube is friendly and has always been attentive. Thank you so much for your fantastic job!
Hollie · 30 June 2023
★★★★★ 5/5
GoogleVerity has been an incredible support throughout our search process! She has always been smiling, helpful and has shown us more than 10 properties without loosing faith. Highly recommend her :)
Caroline · 22 August 2023
★★★★★ 5/5
GoogleOur experience with Foxton South Kensington, especially with Ayoube was great from the beginning till the end. Ayoube is friendly and has always been attentive. Thank you so much for your fantastic job!
Yuko · 28 June 2023
★★★★★ 5/5
GoogleWas unfamiliar with the area and new to the whole rental process as we are from the US. I needed an agency to help me find a place, giving them very little notice, and very specific parameters (infant daughter, had to be very close to my husband’s work, super tight budget!) I contacted at least six other agencies hoping for extra guidance, but Sophie at Foxtons was the only one who truly made it happen for us. She gave us several options, and was really dedicated to finding us something that would work. A wonderful person to work with, and she made a rather impossible situation that much easier.
Emily · 23 July 2023
★★★★★ 5/5
GoogleAmit, James and the team have consistently found tenants for my flats. In my experience the team tend to be quick, focused and professional.
Kathy · 29 July 2019
Agent replied
Hi Kathy, it's great to hear about your experience with Foxtons. We're delighted that Amit, James and the team are always offering a professional service. Thanks for taking the time to leave your feedback.
★★★★★ 1/5
GoogleRude agents. Unprofessional. They ignore you and pressure you last minute. Use another agency
Gnostic · 13 February 2026
★★★★★ 5/5
GoogleHarriet from Foxtons provided exceptional customer service and genuinely has gone above and beyond versus all the other estate agents I was working with. She showed us a great selection of high quality properties (so definitely listened to our requirements) and helped through the thinking process and pros and cons of each. I was thoroughly impressed and for my next move she will definitely be the first estate agent I reach out to. Thanks again!
Shyam · 26 October 2023
★★★★★ 5/5
GoogleLorenzo Trapani was very helpful throughout the process. Diligent and efficient. I was able to sort out a wonderful apartment in a mere week - all due to his hard work.
Zain · 9 July 2023
★★★★★ 5/5
GoogleHelped me find my student flat, Alex Melton was very helpful and pro active in the process of locating a great apartment.
Oscar · 1 November 2019
Agent replied
We are glad that Alex's proactive approach has helped you find a great student flat, thanks for the review.
★★★★★ 5/5
GoogleIt was really impressive the professionalism around this agency ! they found me rapidly the right apartment in the right district, and Mathieu was really helpful in this exercice as he asked consistent question in order to find the right product. I appreciated particularly his polite attitude and empathy he created rapidly with me.
Sofiane · 29 July 2019
★★★★★ 5/5
GoogleJoe is a great agent! Very friendly and open! Also extremely patient and explains things in a great way:) Thank you for everything Joe:)!
Yasmin · 9 December 2023
★★★★★ 5/5
GoogleVerity was very helpful with our property search and was a pleasure to deal with. She presented great options and we very prompt with providing details about the listings.
Daniel · 6 August 2023
★★★★★ 5/5
GoogleExcellent experience looking for rental properties with Joe Hagen. He was very professional and knowledgeable about the area and was a pleasure to visit properties with!
Frederick · 18 August 2024
Agent replied · 25 August 2024
Thank you Frederick Johnson for your review.
Sophie,
Foxtons South Kensington Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GoogleSmayan was very helpful, he arranged smoothly the viewing for me, professional, loved the experience, and would highly recommend.
Yiyuan · 3 March 2024
★★★★★ 5/5
GoogleFound my flat on the first day of flat hunting in London thanks to Verity🩷 she’s amazing and she is so patient, helpful and understanding! Strongly recommend! …
Rasha · 30 July 2023
★★★★★ 5/5
GoogleVerity is great agent at Foxtons South Kensington, who got us a fantastic flat in a short amount of time. Exactly what we need. Thank you so much!
Ole · 9 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.