Trusted Agent profile · London
★★★★★
382 reviews across 1 platform
94 Old Brompton Road, London, SW7 3RD
Part of Foxtons, see every office.
Foxtons's office in London, at 94 Old Brompton Road, is rated 4.5 out of 5 across 382 reviews on 1 platform, including 382 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
GoogleLooking for the apartment in Kensington area, one must contact Archie Vey from the Foxton South Ken office. He proved to be one of the top agents I've met (and I've met quite a few), very capable and committed not to give up until you find the place most suitable to be your home.
Hi Veljko, thank you for leaving your review of Archie - we'll be sure to pass on your kind words to him.
5/5
GoogleI was contacting Foxtons’ difference office but, Emanuele Mortara emailed me and showed me the best flat in my property search fulfilling all my expectations with a lower rent. The offer and renting process was very nice, quick, transparent and efficient. Happy to meet and Many many thanks for all your help.
We are happy to hear that Emanuele has been able to help you find a suitable flat for a lower than expected price. Thank you for the review!
5/5
GoogleVerity was very professional and super efficient. Looking forward to moving in on 10 June!
5/5
GoogleIgor over at Foxtons is the Man! I told him on a Friday I needed a place right away, and by Monday I had exactly what I wanted. Very quick and very readily available and clear with communications. No BS, only offered what I was asking for, which saved a lot of time.
Hi Thomas, we're very happy to hear that Igor is your man! We aim to deliver a quick, personally tailored service to all of our customers, so it is great to hear that he did this for you.
5/5
GoogleAs a conveyancer, I deal with many estate agents. Daniel Carrington is without doubt one of the best. Professional, knowledgable and gets his job done well - highly recommend him if you are selling your propertY.
5/5
GoogleAs a new international student with no idea what should I do to rent a flat in a foreign country, I have found having Maggie in South Kensington a breeze. She’s been so helpful, caring and friendly. She’s such a good friend to help me decide a safe, convenient and suitable place to rent. I found a nice flat and finished all the processes in 3 days with her instruction!! A great service and I look forward to renting from Foxtons for a long time.
5/5
GoogleDelightful experience thanks to Verity😊 She’s definitely professional and kind. Go talk to her. …
5/5
GoogleI simply wish to compliment Verity Rennie for her efforts in finding a flat for me. Although we ultimately chose another flat, I was greatly impressed by her persistence in searching for the ideal place and her very pleasant manner in working with me. I have dealt with a.nunber of agents over the past decade and she is by far the best.
5/5
GoogleFelicity Walker was extremely helpful and nothing was too much trouble; Rana Rizk used her initiative at an important moment,; and the result was a very good experience of selling our flat. Highly recommend.
5/5
GoogleMyself and Partner Dominique were super impressed with the quality of service at Foxtons. Igor had great attention to detail and was great communicating with us at each step, would definitely recommend to others
5/5
GoogleMet Pierce who took really good care of my property hunt. Adjusting his schedule to match mine, and recording videos of properties for me to have a look rather than wasting time. Definitely a very professional guy. Just a pity my offer on the property came in too late
Thanks for leaving this review, we are glad to hear that Pierce was able to make the property search so efficient. That is definitely a shame that your offer was a little too late, I am sure that Pierce will be able to find you another suitable property before too long.
5/5
GoogleSince our arrival in London, we have had only difficulties, in particular finding accommodation, but once Igor took care of us, we found an apartment in 1 day! Thanks to him, he is undoubtedly the most professional agent we have met, don’t hesitate to turn to him!
Thank you so much.
5/5
GoogleI had my flat on the rental market with 3 agents but it was Faron Sutaria that really worked at marketing my flat and had the most number of viewings arranged. I was always kept up to date with feedback from all viewings and I found this to be very helpful. Needless to say, a tenant was found by Rocky O'Toole from Faron Sutaria. I had a stipulation that I needed to interview the prospective tenant before agreeing to the lease. Faron couldn't have found me a more perfect tenant in every single way and I have been looked after as a client through the entire process. Every question I have had has been addressed within a 24hr time period and this has give me much peace of mind as a landlord.
5/5
GoogleI had experience in looking for flats to rent in South Kensington via Foxton. Alex Lamping, the agent, was very professional: he understood exactly the kind of flat I wanted, given a specific price range. He made himself available with many relevant viewings, he was reactive and very flexible. I also appreciated his way to show me the flats by letting me judge by myself. He is very nice person to deal with and does his best to help you find the perfect opportunity. I strongly recommend this agent because he is simply very good at what he is doing. I had experience with other agents of different agencies, they were clearly not at great as the one I had with Foxton and Alex Lamping. Geoffroy
1/5
GoogleAbsolute nightmare. Foxtons have failed to deliver on any of their responsibilities. The only time they were really keen on getting things done is when it was our turn to pay 6 months' rent up front. They didn't get the apartment cleaned before our arrival, despite delaying our move-in to allow time for them to do so, they didn't provide a 2nd set of keys, despite promising to do so and were rude and unhelpful every step of the way. One piece of the paperwork we were supposed to provide was missing (because they told me it was not necessary) and one of their agents actually said "Well I'm not letting you move in without [the document]". On top of the advertised admin fees were were presented with around £300 of hidden extra charges as well as a 2% credit card charge, which they failed to warn us about, which again was in the £300 range, their service costing over 2x as much in the end than advertised. I would never recommend them to anyone. I know they have a large range of flats on offer, but I would urge everyone to do their best to avoid Foxtons.
1/5
GoogleBy far the worst! I have been foxtons client (tenant) for the last 4 years, and my interested has been always been violated. Don't ever use foxtons. at the beginning they look nice, but once you are signed into the agreement, you only pay, you even pay for stuff that is guaranteed by others. When you seek the guarantor, they always say "blah blah is responsible for that". eventually you get to pay for everything. Worst estate agency! THE WORST!!!!!!!!!!!!!!!!!!!!!!!!!
1/5
GoogleBefore, our negotiator, Sophie Rolls, would reply to our emails within minutes. After having signed our contract, Sophie only replies to our emails after days or not at all. When we try to ring her, she never picks up the phone or deliberately hangs up on us. Things that she promised us before signing the contract were not delivered, such as a work desk each and a proper bed for each of the bedrooms. Sophie also tried to rush us at every step of the way, e.g. signing the contract and getting forms for her. However, when we wanted information from her, she was painfully slow in responding. Initially, we wanted to use a guarantor but she didn't make it clear what forms would be required and after we gave her lots of forms she kept complaining they didn't meet the requirements so in the end we had to pay for 6 months rent in advance.
5/5
GoogleI have had an absolutely wonderful experience working with Kim Oldham from the South Ken office hence a 5* rating. Kim took on my criteria and needs for a short-let property, and really took the time to go the extra mile by showing me around numerous properties and areas - nothing seemed like too much of a bother! She also had fantastic knowledge of each area and Borough she was in, her ability to explain the nearest amenities and transport links was so helpful to someone like myself who hasn't spent much time in London previously and wasn't really sure what I was looking for. I would 100% use Kim again for any future properties that I may need. Thank you again for your wonderful service!
1/5
GoogleMost unpleasant "customer service" I have ever had in London. I didn't even get to see the properties I was interested to let because once the agent who contacted me found out I was looking in other areas than hers she told it was better "not get an headache to both of us" and not waste our time looking "all over London" (i.e I was looking in two different area, both with Foxtons). It's very funny to me, considering their job is to show properties to their possible customers, that she thought that show me flats in her area was a waste of time. Also, it's none of their business where or where not people want to look for their flats. Maybe it's better if that person would change job.
5/5
GoogleIgor and all his team did a wonderful job! Very professionnal, very efficient. Without him we would not have been able to find this property where we just settled in three weeks ago. Due to his sensitivity he could target our expectations. Within three days we have been able to find what we were looking for. All the paperwork was ready in due time. So no stress, no worries. Now after our removal we still appreciate that he feels concerned about any problem we can face. It helps when you come from abroad.
5/5
GoogleAfter a very bad experience with an agency, we were taken care of by Igor who found us an apartment urgently in 1 day. If you need anything, don't hesitate to call him, he is very professional and certainly one of the most competent in his field!
Thank you so much.
5/5
GoogleJoe is the best ask for his advice on flats to rent!
5/5
GoogleAmit is an excellent rental agent. He just gets on and quickly finds you a tenant at a good rent. There is no fuss. Very efficient and easy to deal with.
4/5
GoogleNarjes El Hermi is great. She found me a furnished short-let in a matter of days, and it was exactly what I was looking for. So glad I found her!
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