Fieldhouse Residential Ltd London reviews

★★★★★ 5/5

Google

Very helpful and responsive throughout my tenancy! We had a great collaboration!

Stefana · 26 April 2024

★★★★★ 1/5

Google

Poor communication with customers and between staff. Called twice to try and organize a viewing and was told I would be called back by someone else but wasn't. Then finally talked to someone who couldn't book us in for a viewing and the …

Hunter · 16 April 2024

★★★★★ 5/5

Google

Rented from Fieldhouse was a pleasure. Very professional team. Over almost 6 years of our tenancy we have had excellent service from them. Teresa , Hannah and Ben are very polite and helpful and they always got back to us with any issues. One of the best estate agents that we have ever dealt. I would happily recommend them to anyone looking for a good estate agent.

Danuta · 16 June 2022

★★★★★ 1/5

Google

Very disappointing service. Three professionals in our 30s with good incomes. Agreed on a let, paid deposit, went through referencing only for landlord to decide they no longer wanted to rent to us a little over a week out from the agreed …

William · 16 April 2024

★★★★★ 1/5

Google

AVOID AT ALL COSTS!!! LANDLORD OF 32 WESTCOTT ROAD SE17(if your reading this you lost out on £50PCM more rent & us paying 6 months in advance and a 18 month contract!!!!) if you don't have a posh Chelsea accent and you get stuck with Archie Leng on a viewing he will look you up and down then refuse to deal with you. He ignored all texts and calls from the moment we left the viewing about putting an offer forward. after trying him countless times in the office we got though to the rudest lady(I say lady due to the fact she didn't even have the decency to introduce herself) , in all my years I have ever been so spoken down to and belittled in all my life my friend and I was driving from London to back home in Liverpool and spent the whole journey in a state of shock!! she point blank refused to put are offer forward on a rental property, even when we offered £50 more per month, as she stated someone else had put an offer forward the night before when Archie Leng informed us at the viewing we was the first to see it!!!!! even with our increased offer she said "oh we don't look for higher offers here, and I have already spoken to the landlord earlier today so that means I wont be calling him again until tomorrow" sorry! but I have worked for many years in lettings as well and if someone called up with an offer which is higher its my main duty to make that landlord as much money as possible and informing him that DAY not waiting till tomorrow! the level of stock this agent has on its books really shows for the service! and a FAMILY RUN COMPANY? Please don't make me laugh! every little thing we tried to say and do was STILL NOT GOOD ENOUGH from 18 month contracts, to increased offers and paying 6 months in advance I really don't know what we did so wrong to be treated so bad, it still baffles me now. the ONLY reason I can think of is the fact we was born in Liverpool and not a red trouser Hermes belt wearing Chelsea boy. But at least I have morals and know how to treat people! We found a property with a much better agent only on the next street and will be contacting the tenant that moves in this property for the landlords details as they need to know how poorly they have been represented!!

Adam · 17 June 2018

★★★★★ 5/5

Google

Friendly and professional from the word go. I was a tenant with Fieldhouse for around 18 months and had no issues at all with them. Whenever there was communication it was performed in a professional manner and with quick responses to any queries. The end of tenancy was managed well and they remained friendly and professional, unlike previous experiences I have had with other agents. Following end of tenancy check out I received the check out report within the week and return of my deposit within 10 days of check out. I would definitely use Fieldhouse again and recommend to anyone looking to rent. Thank you very much to the Fieldhouse team.

Elly · 17 June 2018

★★★★★ 5/5

Google

We rented a property from Fieldhouse Residential for one and a half years. Throughout that time they were absolutely excellent and very fair. Right from the initial stages they were helpful, through to whenever we had any problems, they would fix/replace quickly. I would recommend to anyone. Thank you

Nathaniel · 17 June 2017

★★★★★ 5/5

Google

As someone new to the Buy to Let market, I'll admit it was a bit daunting to be investing a considerable amount of money with no real re-assurance about being able to rent out a property quickly and have a smooth transition into letting. I was recommended to Fieldhouse Residential by a member of my Family, and whilst my property was some distance from their office they were more than happy to offer their services and more importantly spend the time to walk through the different considerations I needed to make as a Landlord. I engaged them early as I had to make provisions for my Mortgage company to see draft letting agreements and supporting documentation for the agency I wished to use. Fieldhouse Residential were quick and very helpful in getting this packaged together and ready to send to the Finance Company. To add they even found tenants prior to the completion date who were eager to move in. Having the names in a draft agreement, meant the Finance company could not throw the money at me quick enough! After arranging their reference checks swiftly, it was less then a 3 week wait from me getting the keys, to being able to pass them over to my new tenants. Just over 6 months on, the tenants have been perfect, Fieldhouse Residential have maintained a great relationship and are more then happy to provide me updates, suggest next investment opportunities and just generally support me as a Client the way I had hoped from the beginning. If you are after a company who will bend over backwards for you whether a Landlord or a Tenant I cannot recommend Fieldhouse Residential enough.

Darren · 17 June 2017

★★★★★ 5/5

Google

Amazing team, very friendly staff. Always available to help in the best delays. One of the best real estate agencies I've experienced.

Jacques · 16 June 2023

★★★★★ 5/5

Google

I must say having dealt with many estate agencies in my time. Without doubt Fieldhouse has been the most pleasant, stressless, flexible and efficient of experience and interactions I've ever had. So my unreserved thanks for helping me move. I could not be more happy with my new flat! Needless to say I would highly recommend this agency. For me there is no other option the next time I move than Teresa and her dedicated team!

Richard · 17 June 2019

★★★★★ 5/5

Google

After a terrible experience with my previous agents I was a bit apprehensive and always feared the worst. Thankfully I was wrong and everything so far has been excellent with Fieldhouse. The paperwork and pre-move in things were sorted out very quickly so we could move into a nice clean flat on time. Fieldhouse have been very responsive and I'm much happier in the new property and with the service I've received.

Matt · 16 June 2020

★★★★★ 5/5

Google

Excellent letting agency! In particular Ben and Hannah are extremely professional. All queries are replied in less than 24h. Great service.PositiveQuality, Professionalism

Coumba · 24 August 2020

★★★★★ 5/5

Google

Two friends and I rented our first flat with Fieldhouse and we have just finished out tenancy. I have to say they have been really good to deal with. I did not feel that they were in any way unfair or bias, just a good independent business that I would be happy to rent through again. Could not recommended more.

Toby · 16 June 2022

★★★★★ 5/5

Google

After renting for little over 7 years with many different estate agents, Fieldhouse have been by far the best agents I have ever dealt with. Any issues with the flat were immediately resolved, they always gave plenty of notice for anybody needing to come into the apartment building and they always responded to any queries we had. Thank you Fieldhouse for making renting so easy!PositiveResponsiveness

Rena · 16 June 2021

★★★★★ 5/5

Google

We are extremely happy with the services provided by Fieldhouse Residential these past 2 and a half years. On the rare occasions that we had issues with the property Fieldhouse were quick to respond and resolve. After several bad experiences with other Agencies we felt relieved to come across such a professional outfit. If you are looking for a property I would make Fieldhouse your first point of call.

Alex · 16 June 2020

★★★★★ 5/5

Google

This Estate agent is the best I've used by far. I've been private renting with them for just over 2 years. Hannah and the rest of the team are so friendly, polite and very helpful. Any issues that I have in my apartment are delt with fast with no delays. I really recommend Fieldhouse Residential highly to anyone who's looking to private rent in the new year.

Perrie · 16 June 2020

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ All we can say about Fieldhouse Residential Ltd is that they are all GREAT. We have been private renting with other agencies in UK and nothing is comparable to them. …

Sebastian · 16 April 2024

★★★★★ 5/5

Facebook

Great service from the start of our tenancy (2 and a half years ago). What I really liked is the flexibility I was granted during the period of time when I was unsure of the date when I would be vacating the property (due to a delay in exchange of contracts relating to my purchase). Fieldhouse eased any concerns I had and supported me all the way.

Alex · 3 July 2019

★★★★★ 5/5

Google

I have rented through Fieldhouse Residential for the last 4 years and they were always extremely helpful and friendly anytime I need to contact them. I would have no hesitation in recommending FR to anyone. Thanks!

Shane · 17 June 2017

★★★★★ 1/5

Google

Saw a property on Rightmove, and so I called to enquire about viewing a property, and the lady said she doesn't deal with that, and was very standoffish. …

John · 16 April 2024

★★★★★ 5/5

Google

Attentive team with clear communication! Highly recommended.

Kenneth · 16 June 2023

★★★★★ 5/5

Google

Have used Fieldhouse Residential a number of times now and cannot speak highly enough of them. There are very professional and approachable and nothing seems to be to much hassle for them to sort out. They are extremely efficient and seem to get things done a lot quicker than other agents i have used in the past. A pleasure to deal with.

Brendan · 17 June 2017

★★★★★ 5/5

Google

I rented a flat through Fieldhouse for just over 3 years and they were great - professional and super easy to work with. Would definitely work with them again.

Stevie · 17 June 2017

★★★★★ 1/5

Google

Got a brand new apartment with them. I was verbally told there was already a line and I could see the sockets in the apartment. Surprise! six months no broadband or phone line. They were smart enough to ensure in the contract I have to pay to connect the whole building without mentioning it was not connected yet.

Antonio · 17 June 2017