Trusted Agent profile · London

Felicity J Lord London reviews

4.2

★★★★★ Great

1,209 reviews across 2 platforms

10 New Crane Place, London, E1W 3TU

Felicity J Lord's office in London, at 10 New Crane Place, is rated 4.2 out of 5 across 1,209 reviews on two platforms, including 296 Google reviews rated 4.6.

Google logo

4.6 / 5

296

Reviews on Google

This office

Trustpilot logo

913

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Mayukh · 16 June 2023

Agent replied · 15 June 2024

Thank you for taking the time to provide such positive feedback, it will mean a great deal to the team. Needless to say, should you are should you know of anyone that is looking to let or rent a property, please do pass on our details.

5/5

Google

Rating only, no written review.

Haralambos · 16 April 2023

Agent replied · 15 June 2024

Dear Haralambos thank you for taking the time to give us 5 stars, when you get a moment would you mind letting us know in a few words why you feel we deserve 5 stars, many thanks

5/5

Google

Rating only, no written review.

Julie · 16 April 2023

Agent replied · 15 June 2024

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord , it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.

5/5

Trustpilot

Good agency.

Rating only, no written review.

Olivér · 14 November 2022

Agent replied · 12 June 2024

Dear Oliver, Thank you for your 5 star review. We take great pride in delivering great customer service and we are delighted to read this. May I ask who you were looked after by?Regards,David Greenslade (MARLA)Branch Partner FJ Lord Bow

5/5

Trustpilot

Very friendly

Rating only, no written review.

Nick · 11 November 2022

Agent replied · 12 June 2024

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team.Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.

5/5

Trustpilot

Excellent service

Rating only, no written review.

Ali · 8 November 2022

Agent replied · 12 June 2024

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team.Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.

1/5

Google

Rating only, no written review.

Edmond · 16 June 2022

5/5

Google

Rating only, no written review.

Sam · 16 June 2022

Agent replied · 15 June 2024

Thank you for the 5 star review Sam!

5/5

Google

Rating only, no written review.

Ashford · 16 June 2022

Agent replied · 15 June 2024

Thank you James, Kind Regards, Danielle

5/5

Google

Rating only, no written review.

Sophie · 16 June 2022

Agent replied · 15 June 2024

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord, it will mean a great deal to the team.

5/5

Google

Rating only, no written review.

Sayuni · 16 June 2022

Agent replied · 15 June 2024

Thank you Sayuni

1/5

Trustpilot

Totally unprofessional

Rating only, no written review.

Richard · 27 August 2021

Agent replied · 12 June 2024

Hi,We're sorry to hear your review. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@ fjlord.co.uk with details and we will pass to the relevant team to investigate for you.Thank you

1/5

Google

Rating only, no written review.

Elena · 16 June 2021

Agent replied · 15 June 2024

Many thanks Elena for providing such positive feedback. It will means a lot to Ben and the team here at Wapping. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help. Enjoy your new home!

5/5

Google

Rating only, no written review.

Nives · 16 June 2021

Agent replied · 15 June 2024

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help

5/5

Google

Rating only, no written review.

Vivien · 16 June 2021

Agent replied · 15 June 2024

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.

5/5

Trustpilot

Very helpful and great service

Rating only, no written review.

Gabriella · 20 January 2021

Agent replied · 12 June 2024

Thank you very much for your feedback, it means a lot to the team and to Shannen. Felicity J Lord Islington Lettings

1/5

Google

Rating only, no written review.

Peipei · 16 June 2020

Agent replied · 15 June 2024

Dear Peipi, I am sorry to read your review and see that you are feeling frustrated. Please make contact with me directly at wapping.lettings@fjlord.co.uk or alternatively help@haart.co.uk to enable us to fully understand your concerns and help find a resolution. Kind regards, Oliver

5/5

Trustpilot

Very friendly and professional visit!

Rating only, no written review.

Victor · 6 March 2020

Agent replied · 12 June 2024

Dear Victor, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.If you know of anyone else who would benefit form our 5 star service please do not hesitate to pass on our details.Regards,David Greenslade MARLABranch Partner

5/5

Trustpilot

I have a very good experience

Rating only, no written review.

Emily · 31 January 2020

Agent replied · 12 June 2024

Dear Emily Gomez, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you know of anyone else who could benefit from our 5 star service then please pass on our details.Regards,David Greenslade MARLA Branch Partner

5/5

Trustpilot

Jean was lovely

Rating only, no written review.

Barnaby · 21 January 2020

Agent replied · 12 June 2024

Dear Barnaby, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you know of anyone else who could benefit from our 5 star service then please pass on our details.Regards,David Greenslade MARLABranch Partner

5/5

Trustpilot

Professional and charismatic.

Rating only, no written review.

Emanuele · 15 January 2020

Agent replied · 12 June 2024

Dear Emanuele, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you know of anyone else who would like the same 5 star service please pass on our details.Regards,David Greenslade MARLABranch Partner

5/5

Trustpilot

Nice and efficient service.

Rating only, no written review.

Eli · 14 January 2020

Agent replied · 12 June 2024

Hi Eli, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

5/5

Trustpilot

Professional and friendly

Rating only, no written review.

Abdullah · 12 January 2020

Agent replied · 12 June 2024

Dear Abdullah, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. We do hope we can be of assistance in the future. Take care!

5/5

Trustpilot

Thanks Bilal and happy new year

Rating only, no written review.

Travis · 31 December 2019

Agent replied · 12 June 2024

Dear Travis, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us at FJ Lord Bow and in particular Bilal. If you know of anyone else who would benefit from this 5 star service do not hesitate to pass on our details.Regards,David Greenslade MARLABranch Partner

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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