Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLizzie has always been a very helpful agent. Prompt replies to all queries, and always looked for the best possible solution.
My partner and I just signed another contract for a different flat with her.
Professional yet friendly. Highly recommend!
Carmen · 20 March 2024
★★★★★ 5/5
GoogleWe rented a flat in Bayswater for the past two years that was property managed by EJ Harris. We had a very positive experience with our point of contact Claudia. She was responsive when issues came up in the old building (as they always do...) and was proactively communicative about work and inspections that needed to take place from time to time. I would not hesitate to work with them again.
David · 20 March 2020
★★★★★ 5/5
GoogleVery positive experience and our agent, Lizzie, was incredibly helpful and accommodating!
Beth · 16 March 2025
★★★★★ 5/5
GoogleI work at mydeposits and have been dealing with Lizzie at EJ Harris for years. She is one of the most trust worthy and reliable people you could hope to have as your Letting Agent. She is diligent but more than that she cares, youre in safe hands if you are with Lizzie
Darren · 15 March 2022
★★★★★ 5/5
GoogleI had very positive experiences with Claudia. She was always so helpful and proactive, and made sure we got great solutions to any issues we had. When the fridge wasn't delivered properly by the provider she helped carry it upstairs within an hour! There are not many people who would offer to help in this scenario, especially so quickly. Thank you!
Zabrina · 14 March 2020
★★★★★ 5/5
GoogleWonderful service. Demi went above and beyond to cater for my every need. Highly recommended!
Tillie · 20 March 2019
★★★★★ 5/5
GoogleI absolutely recommend this agency especially the agent Lizzie she helped me and my flatmate to go trough all the procedures to get a flat even during these difficult times she made It easy and possible. Very helpful, available, friendly and willing to accommodate our requests. Qualities not easy to find
Martina · 20 March 2022
★★★★★ 5/5
GoogleWonderful service from Lizzie Harris - highly recommend her.
Mariam · 5 December 2024
★★★★★ 5/5
GoogleExcellent so polite and honest and helped me so much and so informative the only letting agency I would trust thank you so much
Tony · 20 March 2024
★★★★★ 5/5
GoogleShe is amazing. We are so lucky to know her. She provided genuine and very thoughtful service throughout. Thank you for everything, Lizzie!
She is so talented. We are so blessed to have met her. She is always so kind and thoughtful. We truly appreciate it!
Rami · 20 March 2022
★★★★★ 5/5
GoogleAmazing service! Very efficient advice and support! Would definitely recommend, very pleasant lady! I will definitely be using your services again.
Clare · 20 March 2024
★★★★★ 1/5
GoogleSo i rented an apartment from EJ Harris and when it was time to return my deposit they tried to scam me for as much deposit as possible. Like making excuses that made no sense i have rented with other companies but this was the so disappointing that i am writing a review
M · 20 March 2020
★★★★★ 1/5
GoogleTerrible terrible terrible. Constantly lied "the landlord wants more weekly rent" .... so we increased our budget, shortly days later "sorry the landlord was on holiday and just got back and said he no longer wants to let it out" ... weren't they aware of this when the landlord wanted more rent ??? Lies!!! Avoid like the plague
Poppy · 20 March 2015
★★★★★ 5/5
GoogleLizzie from EJ Harris has been so amazing with helping me and my friends get our flat! She gets back to you quickly and helped answer all our queries regarding the property.
Florence · 20 March 2023
★★★★★ 5/5
GoogleGreat professionalism and competence definitely recommended
Luigi · 6 October 2024
★★★★★ 5/5
GoogleAlways available! Punctual and courteous.
Daniele · 6 October 2024
★★★★★ 5/5
GoogleMy experience with Claudia Gal from EJ Harris has been satisfying as she always proved to be a very professional, helpful, receptive and resolute agent. I would like to wish her the best of luck for her professional and personal future as she undoubtedly deserves it all!
Martino · 20 March 2020
★★★★★ 1/5
GoogleThese people are unprofessional and racist. Especially the owner Mrs. Harris. Treated me different because I was not from England and genuinely were extremely difficult to deal with. I don't know if they are bad to everybody but they don't like Asian people for sure.
Yung · 25 January 2020
★★★★★ 5/5
GoogleAmazing service thanks lizzie you’re a star
Simon · 20 March 2024
★★★★★ 3/5
GoogleVery pleasant and helpful staff. As for the agency: application process too slow and agency fees much higher than other agencies. Plus a renewal fee (unusual for a 1 bed flat in London). Inflexible with break clause.
Aliette · 20 March 2019
★★★★★ 5/5
GoogleHighly recommend, very professional and friendly, Thank you for helping me find a lovely home!
Ian · 20 March 2023
★★★★★ 5/5
GoogleEJ Harris was incredibly helpful throughout the process, sending me regular emails with properties in my price range, and calling to arrange viewings. It was a smooth and easy process all thanks Jo Plummer.
Stephen · 29 July 2019
★★★★★ 5/5
GoogleI had a fantastic experience whilst using EJ Harris. The service was very personable and they got us the apartment we wanted and everything went smoothly as possible. Great work EJ team.
Simon · 20 March 2020
★★★★★ 1/5
GoogleUse at your own peril. Zara as the lettings negotiator was helpful, Jo as the agency liaison seemed a lovely lady. For the rest, few words come to my mind "Dishonest", "Unpleasant", "Incompetent".
Christophe · 20 March 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.