Trusted Agent profile · London

Eccord London reviews

4.6

★★★★★ Excellent

43 reviews across 1 platform

56 Sloane Square, London, SW1W 8AX

Eccord's office in London, at 56 Sloane Square, is rated 4.6 out of 5 across 43 reviews on 1 platform, including 43 Google reviews rated 4.6.

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4.6 / 5

43

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Amy was super efficient and easy to deal with. SP are highly knowledgable!

Craig · 16 April 2020

Agent replied · 16 April 2026

Thank you Craig

5/5

Google

I have great trust and confidence in Becky's management style. Her level of professionalism is the best I have experienced. I particularly appreciate her attention to detail, being across all aspects of property management in a meaningful way, always communicating clearly and ultimately dealing with any issues with the necessary insight and experience required to have them resolved. Highly recommended !

Andrew · 16 April 2018

Agent replied · 16 April 2026

Thank you Andrew

5/5

Google

Elena and Jennie have been an absolute delight to work with during the process of renting and settling in our new home.

Żaneta · 26 March 2024

Agent replied · 16 June 2024

Thank you so much Zaneta for sharing your positive experience and it’s a pleasure welcoming you as a tenant of ours. Best wishes The Eccord Team

2/5

Google

Would not recommend the Property Management service offered by SP Property Group. The central London flat we just rented off their portfolio was affected by unaddressed maintenance issues, inadequate cleanliness and clothes moth infestation. Their lack of responsiveness to these urgent matters caused large inconvenience: after four weeks these problems have not been solved yet!

Antonio · 16 April 2020

Agent replied · 16 June 2024

Dear Antonio we are extremely sorry to receive your review and we completely understand your frustrations. Your rental property was not previously rented out through SP and we were therefore not aware of the issues you have raised, coupled with the fact there were no working days between the previous tenancy ending and yours beginning. As a result we have had to be more reactive than proactive to these issues which is not how we usually work. We have been working to rectify all of these issues in a prompt manner which has included liaising with you on all of the items raised, and we updated you on Friday 27th September (2 days before you posted this review). We will, of course, continue to work with you and ensure all outstanding matters are completed ASAP and our Head of Property Management looks forward to meeting you this coming Friday as per your availability.

5/5

Google

SP Property are an extremely professional company who offer an outstanding service for their clients. As a supplier, I see first hand the care and appreciation they have for every property in their portfolio. Their knowledge of the market is outstanding and the passion the team show for their clients demonstrates what a fantastic company this is.

Danny · 16 April 2019

Agent replied · 16 June 2024

Thank you so much Danny, that's very kind of you to say!

5/5

Google

Rented a flat managed by SP in central London for two years, and had an excellent experience with the entire SP team. Professional, responsive, clearly trying hard to keep both landlord AND tenant happy which seems rare in the London market. Highly recommended.

Frank · 16 April 2020

Agent replied · 16 June 2024

Thank you Frank, we believe in delivering a professional and positive rental experience for all of our tenants and it has been a pleasure having you as one of them.

5/5

Google

I have been very happy with SP. They run a very professional outfit and wd happily recommend them to anyone.

Jonathan · 16 April 2020

Agent replied · 16 June 2024

Thank you Jonathan, it’s a pleasure managing your property.

5/5

Google

Great company, always quick with responses and wise in decision making. Have not experienced any issues after a year of work.

Alexandr · 16 April 2019

Agent replied · 16 June 2024

Thank you very much Alexandr, we appreciate your positive feedback.

5/5

Google

Very impressive service and as an agent, they made the sale go through that much more easily.

Nat · 16 April 2020

Agent replied · 16 June 2024

Thank you Nat, it was a pleasure working with you on the transaction and we're delighted we achieved a successful result for all parties.

5/5

Google

Extremely happy! Exactly the type of service required to have the peace of mind once abroad.

Chiara · 16 April 2020

Agent replied · 16 June 2024

Thank you so much Chiara, it's our pleasure managing your house and giving you peace of mind as a landlord that your property and tenancy is being run efficiently and cost effectively.

5/5

Google

Rating only, no written review.

Tahlz · 26 March 2024

1/5

Google

Rating only, no written review.

K · 17 June 2022

Agent replied · 16 June 2024

Dear K P We are sorry to receive your 1 star review. We have received no complaints by anyone with your initials so please let us know if there is a particular service level point you wish to discuss with our team. Best wishes Eccord

1/5

Google

Rating only, no written review.

CON10 · 16 April 2022

Agent replied · 16 June 2024

Dear Con10 TV we have received your 1 star rating - can you please let us know the reason for your rating? We have not had any dealings with you as far as we are aware, but please let us know if this is not the case. Thank you, Eccord

1/5

Google

Rating only, no written review.

Massimiliano · 16 April 2021

Agent replied · 16 June 2024

Dear Massimiliano We are disappointed you have chosen to give us a poor review. When tenants fail referencing and our landlord decides not to proceed with the tenancy as a result, we promptly refund the holding deposit which has been done and we are therefore surprised with your 1 star rating of us. We wish you all the best with your next rental. The SP Property team

5/5

Google

Rating only, no written review.

Sam · 16 April 2020

Agent replied · 16 June 2024

Thank you Sam for your 5 star rating, it is always a pleasure working with you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Eccord's Google reviews

Questions about Eccord London

How many reviews does Eccord London have?

Eccord's London office has 43 reviews across 1 platform: 43 on Google.

What is Eccord London's rating?

Eccord London is rated 4.6 out of 5 across all 43 reviews, and 4.6 out of 5 on Google from 43 reviews.

Where is Eccord's London office?

Eccord London, 56 Sloane Square, London, SW1W 8AX.

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