Trusted Agent profile · London

Dutch and Dutch London reviews

★★★★★ Excellent

315 reviews across 2 platforms

174 West End Lane, West Hampstead, London, NW6 1SW

Dutch and Dutch's office in London, at 174 West End Lane, is rated 4.8 out of 5 across 315 reviews on two platforms, including 311 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

311

Reviews on Google

This office

Yell logo

3.0 / 5

4

Reviews on Yell

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dutch and Dutch, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Max Heath was a huge help as we move our daughter from Canada to the UK to attend school. He was responsive, helpful and very patient with us, as we navigated this stressful situation of trying to find a home for her from overseas. I wish we had found Max from the get-go, as we had some challenges in the early days of this process.

Candice · 4 September 2025

5/5

Google

Huw has been extremely helpful and communicative throughout the process, he helped me find the flat and helped me through every step to make sure a smooth process. Very professional team and couldn’t recommend more!

Mingxuan · 10 August 2025

Agent replied · 9 September 2025

It was really good of you to take the time to review us. Thank you very much indeed.

5/5

Google

This was the easiest review to type in as dutch and dutch are one of the best estate agent companies in the market. Their service, clear and systematic processes, timely follow-ups and most importantly the quality of properties listed & maintained by them are just amazing. Our agent James Hall was brilliant with us. He made himself and the property available for viewing on multiple occasions.Smart and informative, he was always courteous and answered all our questions that helped us make an informed decision. Thank you James and thank you Dutch & Dutch we are very happy in our new home.

Denver · 18 June 2023

Agent replied · 17 June 2024

Thanks so much Denver, what an amazing review. You have made our day!

5/5

Google

I had the pleasure of dealing with Huw Howell-Pryce from Dutch and Dutch, it was an absolute pleasure, he's been a help from start to finish, I had some worries but he made me feel relaxed when he spoke to me about them. Because of his help I have secured a lovely place to rent. Thank you Huw I would recommend Dutch and Dutch, I think the entire members of staff are a treasure.

Carla · 11 April 2025

5/5

Google

Dutch & Dutch have been carrying out my property management for many years. I have found them unfailing responsive, helpful and proactive. Their monthly statements and annual summary are beautifully clear and just what I need to deal with my accounts and tax returns. Many thanks to Bianca Selman, Justine Matthews and the rest of the Property Management team.

Francis · 3 September 2025

5/5

Google

In August we will be moving into a new flat rented through Dutch & Dutch and the process so far has been great! Max has been extremely helpful and quick to reply to all queries and was really friendly at the viewing. The referencing process was also much less painful than previous ones I have used.

Megan · 25 June 2024

Agent replied · 22 October 2024

Thanks so much Megan and hope your move went smoothly. 🏡 …

5/5

Google

We recently let out our first commercial property had the pleasure of working with Jack from Dutch & Dutch. As novices, we were quite unsure about what the entire process was and the intricacies involved. Jack was instrumental in navigating us through each step, keeping us informed and confident throughout. His calm demeanor and patient approach made all the difference. He was consistently approachable, ready to address any concerns we had with clarity and understanding. If there was something we missed he would let us know and kept us and the tenants they found updated and managed everyone’s expectations. A huge thank you to Jack at Dutch & Dutch for making our first commercial rental experience a smooth and positive one.

Nim · 29 October 2024

5/5

Google

Thanks so much to Huw Howell-Pryce for helping me find my lovely flat. I had a really great experience with him where everything flowed really well right from my first phone call. He's extremely professional but also really personable, which I think is a perfect combo! So thanks a lot Huw and Dutch & Dutch. Would defo recommend them!

Leigh · 19 March 2024

Agent replied · 17 June 2024

Thanks Lizzy for your great feedback for Huw, who will be delighted. 🤩 …

5/5

Google

It was an absolute pleasure to deal with Dutch & Dutch for the purchase of my first home in London. All the way from viewings to making an offer through to completion, they've been professional, friendly, attentive and responsive. In particular, James Clark was nothing short of fantastic. He was extremely helpful throughout the entire process and happily dealt with any stressful issues as soon as they arose (but honestly there weren’t many as Also thanks to him the process went super smoothly and we managed to complete ahead of schedule!). An absolute star in the whole process and I can’t thank him enough for his kindness and professionality! I 100% recommend James to anyone who is in need of an estate agent, and will definitely be using them again in the future. Thanks James!!

Carla · 18 June 2022

Agent replied · 17 June 2024

Thanks so much Carla. Congratulations on your new home. 🏡☀️ …

5/5

Google

Dutch and Dutch were the best experience we have had with a landlord and property agency in 10 years of living in London. They were so responsive to all of our questions and needs and communication was always clear and swift. Tony was the best landlord we have ever have had - so generous and kind. We really enjoyed our time in the flat that we rented from Dutch and Dutch and would highly recommend them to anyone who is looking to rent in North London.

Rebecca · 18 June 2022

Agent replied · 17 June 2024

Thank you so much Rebecca. We all wish you the best of luck with your move and much happiness in you next home.

5/5

Google

Our business worked with Jack Ezekiel on a letting for our new shop in Hampstead and I just say he is the best agent we have worked with. The process went super smooth, he was always available for us and helped so much in dealing with the entire process! Thanks Jack and Dutch&Dutch!

F · 18 April 2024

Agent replied · 17 June 2024

Thank you so much. Our commercial team love to roll up their sleeves to get the job done! So pleased we were able to make the process as smooth as possible.

5/5

Google

I recently bought a property through Dutch & Dutch and James Clark has been extremely helpful through the whole process. He was always available to answer all my questions and very quick and prompt to handle any issues. Thanks a million James for making my purchase process very easy and pleasant and it was a pleasure working with you Negar

Negz · 20 November 2023

Agent replied · 17 June 2024

Thank you so much Negar. We wish you every happiness in your new home.

5/5

Google

Just worked with Huw who took the time to get to know me and found me the perfect property. Unfortunately, I decided to buy instead of rent so I will now be looking forward to working with the Dutch & Dutch sales team.

Kim · 22 September 2024

Agent replied · 22 October 2024

Thanks Kim. Looking forward to it. 💫 …

5/5

Google

Our business worked with Jack Ezekiel on a letting for our new shop in Hampstead and I just say he is the best agent we have worked with. The process went super smooth, he was always available for us and helped so much in dealing with the entire process! Thanks Jack and Dutch&Dutch!

Francesco · 27 March 2024

Agent replied · 24 August 2024

Thank you so much. Our commercial team love to roll up their sleeves to get the job done! So pleased we were able to make the process as smooth as possible.

5/5

Google

Dutch&Dutch recently helped us find a property. We had been let down by a previous agent and so we had just a week to find a property and move in. Max was instrumental in sourcing us a property and sorting out the paperwork in less than 48 hours. Great estate agent

Daniel · 18 April 2024

Agent replied · 17 June 2024

Hi Daniel. So pleased we were able to help you in a tight time frame and we all wish you the best of luck in your new home.

5/5

Google

My experience with Dutch & Dutch couldn't have been any better. They were instrumental in helping me buy the property of my dreams and made me feel like I was in good hands every step of the way. Special thanks to James for always going the extra mile, and to Max for also being so available. I would recommend this team to anybody!

Alex · 18 June 2023

Agent replied · 17 June 2024

Thanks so much Alex. James, Max and the whole team at D&D wish you the very best in your new home. 🏡 🙌 🎉 …

5/5

Google

The best estate agents I’ve ever rented with. I’d actively look for properties they were listing. The entire process from getting the flat to living within the building has been great with absolute minimal friction. They really handle tenants well and resolve issues in a timely manner

Esther · 16 January 2026

Agent replied · 16 April 2026

Thanks so much Esther. We all hope you enjoy your new home. 🏡 …

5/5

Google

I had a great experience with Dutch & Dutch Estate Agents. I was looking for a studio to rent and found something I was interested in on Rightmove. Max responded promptly to my request and we arranged a viewing. When I was in the process of …

Emma · 16 January 2026

Agent replied · 16 April 2026

Thanks so much Emma and congratulations on your new home .

5/5

Google

Having Dutch and Dutch handle our flat move was a great experience. Huw was helpful, accommodating and professional and made the whole experience feel calm and friendly which is very unlike many of the London estate agents. We would definitely use Dutch and Dutch again and can highly recommend them to those looking to move to the West Hampstead area.

Beth · 18 June 2023

Agent replied · 17 June 2024

Thanks so much Beth. Really appreciate your kind words. Best of luck! 🙏 …

5/5

Google

Our business is renting a property from Dutch & Dutch and we are extremely happy with their services. Dena Gold, a member of the team, is an absolute pleasure to work with. Dena is very professional and helpful, she always goes the extra mile for us and we strongly recommend Dena and the whole team to any future clients.

Tanya · 18 June 2023

Agent replied · 17 June 2024

Thanks so much Tanya!

5/5

Google

We had a great experience with Dutch & Dutch. Max was very clear, knowledgeable, and responsive throughout the entire process - and understanding, even when we completely missed our first viewing with him! He answered our many questions as first-time renters in the UK and we've been able to rely on him without hesitation. Would highly recommend!

Isabelle · 18 June 2023

Agent replied · 17 June 2024

So good of you to review us Isabelle. Hope you enjoy your new home. 🙏 …

5/5

Google

We recently bought a property through James Clark from Dutch and Dutch and had a great experience as a buyer. James were very patient and helpful throughout the process and he is definitely the best agent we’ve worked with. Highly recommend!

Katrina · 3 June 2024

Agent replied · 17 June 2024

Thanks so much Katrina. We all wish you the very best in your new home. 🏡 …

5/5

Google

Max helped us through the process of getting our flat. There weren’t any issues and I would highly recommend him and the agency to help you with your property needs.

Harini · 26 March 2026

Agent replied · 16 April 2026

Thank you so much Harini.

5/5

Google

Highly recommend - Great experience working with Max. His communication was excellent, and he was always quick to help with any questions. Really appreciated his knowledge and support throughout.

Matthew · 2 April 2026

Agent replied · 16 April 2026

Thanks so much Matthew. Best of luck.

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Questions about Dutch and Dutch London

Has Dutch and Dutch won any awards?

Yes. In The Trusted Agent 2026 awards: Dutch and Dutch, London won Gold.

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