Druce London reviews

★★★★★ 5/5

Google

The Hammersmith Sales team of Louise K and David H is very efficient and pro-active. The moment our house went on the market with them, their team really pushed the marketing and everyday there was a viewing or two. The communication from the Team was very precise and quick. Every time I called, email or whatsapp, all my questions were answered in time quickly. If you live around Hammersmith then look no further and don't go with Multi-agency. I stronly reccommend Druce for a one stop shop. You will get your house sold for sure.

A · 16 April 2025

★★★★★ 5/5

Google

We received fantastic and efficient service! Thomas Barbieri was exceptional in helping us secure new tenants. He struck the perfect balance between being proactive and respecting our preferences. Communication was seamless throughout!

Isabelle · 16 April 2025

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service, very professional and responsive, I had another estate agent before Druce and I feel I wasted 4 months but once I started with Druce within a month they managed to find three offers for my flat. I would recommend it to anyone selling or buying property.

Angelica · 13 April 2025

★★★★★ 5/5

Trustpilot

Druce Management

Druce has been managing my property for under 2 years and I found them to be reliable, knowledgeable and efficient. My primary contact is with Jatin and I find him friendly and easy to deal with. Thank you.

Joseph · 1 August 2025

★★★★★ 5/5

Trustpilot

Excellent service

Vlad and Stephanie were really great in helping us find a property. They were very efficient, professional, and responsive throughout the whole process. They have continued to be as helpful since we signed the contract and Vlad has promptly replied to any queries we had. Thank you very much!!

Matilde · 29 July 2024

★★★★★ 5/5

Trustpilot

Kim and Sophie

Kim and Sophie went above and beyond to help me find the perfect rental property. They immediately understood what I was looking for and showed me properties that matched my criteria. They were extremely professional at every step from the viewing, to offer placing, and contract signing. I’m so grateful to them for finding me my dream flat as well as making the experience so enjoyable!

Fabricio · 28 July 2023

★★★★★ 5/5

Trustpilot

Professional yet personal service

Professional yet personal service. Sebastien proactively approached me when my property was coming to the end of its lease. He had done his research so I could make an informed decision. During the process I was fully supported especially when the situation became intense. Being temporarily located abroad, I was so relieved to have Sebastien taking care of my affairs. I hope that Sebastien is representative of the quality of all other Bective agents. Thank you once again !

Ursula · 10 April 2022

★★★★★ 5/5

Trustpilot

Amazing experience with Tiago and the rest of Bective team!

Bective is definitely the no. 1 letting agency to work with. I was so pleased with how smooth the entire renting process was and how professional Bective team was from start to finish, especially after having bad experience with other agencies. A big shout out to Tiago, my agent, for going above and beyond to help me secure the flat that I wanted and making sure that everything's okay until the day that I moved in. Really cannot recommend him emough!

Linny · 14 February 2022

★★★★★ 5/5

Google

Sara and the team from Druce has been extremely helpful in assisting our apartment searching, with active response via emails/call/whatsapp and follow ups. The process has been smooth by far per our first time as tenants in UK. A big thank you to Sara!

VC · 3 October 2024

★★★★★ 5/5

Trustpilot

The best, proactive, agent

Sophie has been, by far, the most helpful, proactive agent I have worked with. Home searching from abroad is such a challenging task and Sophie is helping with basically everything: from ensuring the flat is great for me to helping me get to know the area better so I’m comfortable with my decision. And, on top of this, she is actually proactive - jackpot! 🤩Thank you, Sophie!

BR · 18 May 2023

★★★★★ 5/5

Trustpilot

We looked at a flat with mr Felix…

We looked at a flat with mr Felix Kenny at Kensington office and I was very impressed with his helpful knowledgeable manner and polite manner highly recommend them when looking for properties to rent!

Adam · 12 August 2025

★★★★★ 5/5

Trustpilot

Very professional and proficient…

Very professional and proficient service. Natasha, our property manager, is always willing to go the extra mile to ensure queries are answered and any issues resolved. Thank you and fully recommend.

James · 11 September 2025

★★★★★ 5/5

Trustpilot

Sophie/druce are superb nov/23

Sophie/druce are superb nov/23Druce are definitely a cut above. I have dealt with them on many occasions, the most recent being with Sophie. They listen to your brief, and are very responsive and professional. Sophie is a pleasure to deal with, and it was interesting to hear my tenants also had nothing but praise. I wouldn’t hesitate to recommend.

Customerh · 14 November 2023

★★★★★ 5/5

Trustpilot

Great services

Quick, efficient & client focused services. Bective were very understanding of Covid19 situation last year and helped me to find the right property quickly & hustle free by arranging contactless viewing. Moving in was also fairly easy and straight forward. Ongoing property management support was very good and the team was responsive and quick to deal with any questions/concerns I had. Soraia Lopes was particularly helpful and accommodating when I was moving out. Very professional and I would use them again. Natalia S (Brook Green)

NS · 20 August 2021

★★★★★ 5/5

Trustpilot

Jay and his team were very helpful and…

Jay and his team were very helpful and considerate throughout the selling process. They kept me up to date and I didn't feel out of the loop at any point. I appreciated that they would phone me to let me know what was happening rather than just a text or email. This human touch was important to me at an emotional time of selling my beloved home.The whole team were courteous and respectful, especially when prospective buyers were coming and going.Great team, lovely people, very efficient and reliable. I would be happy to use them again.

Frankie · 30 June 2021

★★★★★ 5/5

Trustpilot

Great experience selling in Brook Green

We had a great experience of selling our property with Bective Brook Green. Ed Plumb is a seasoned professional who is very decent to work with and he became our trusted advisor. We first started talking to him around a year before we put our property on the market and felt he gave very sound advice, priced the property very accurately and didn't try to rush us into a quick decision. His approach paid off as when we were ready it was an easy decision to choose Ed at Bective rather than the multitude of other options.

KateS · 28 June 2021

★★★★★ 5/5

Trustpilot

Simply the best property agent to work with in London

My property had been on the market with an agent for 216 days, just over 7 months without successfully finding a tenant and giving me very little feedback or direction on how to move forward. After this extremely frustrating time, I was lucky enough to meet Stephanie at Druce located on Cadogan Street, just around the corner from my property. The difference in service and professionalism in approach was evident from day one and was welcomed like a breath of fresh air. I instantly knew I was in the right hands. Stephanie mindfully guided me through everything we needed to do to in order to get the property rented and as a first time renter this is exactly what I needed. Stephanie’s communication, attention to detail and presentation of the property was beyond impressive and the end results proved this. Stephanie and her colleague Kamile from their South Kensington branch managed to get my property rented in just 18 days with a great tenant at a fantastic price. When it comes to renting your property in Central London, Stephanie and Kamile and the rest of the team at Druce have your every need covered and will go above and beyond to get your property rented with the right tenant. I can’t thank you all enough more and look forward to continue working with you for a very long time. Great job guys. 10/10 , 5 star service. Thank you 🙏

Geordie · 7 February 2025

★★★★★ 5/5

Trustpilot

Thankyou!

Having used BLM for 11 years to manage and let my flat I cannot speak more highly of them. Professional and trustworthy to the end - never without a tenant and problems always resolved seamlessly for both tenant and myself. Having decided to not let the flat from the end of the current tenancy, I must say huge thanks to Soraia who is an absolute gem - she knows everything and anything, she is always at the end of the phone and responds immediately - absolutely amazing service always. I have to mention Kim too - having relied upon her to find tenants I can only say Thankyou …..she always did it without a gap!

CooperFam · 15 June 2021

★★★★★ 5/5

Trustpilot

I have been dealing with Jatin Patel at…

I have been dealing with Jatin Patel at Druce in relation to my property in West London, he has always been, available, and responsive, and efficient In every way. He’s been extremely helpful.

Julia · 1 August 2025

★★★★★ 5/5

Google

An amazing service from Thomas Barbierie! He is so kind and attentive in the whole process and excellent service. Thank you so much to Thomas! Congratulations

Mariely · 16 April 2025

★★★★★ 5/5

Trustpilot

Should have chosen Bective from the beginning.

In the 5years I have rented across a variety of boroughs in London I have found Bective to be the best agency to deal with by far! The agent who managed the rental property I was living at was Soraia L. Soraia was quick to respond about maintenance matters and made the checkout process stress-free. This has certainly not been the case with other rentals + agencies. Monika R who also supported was equally great to deal with. Reference checks were quickly done and other matters dealt with efficiently. For comparison sake, I have waited up to 3weeks for reference checks to be done by other agents! I don't do reviews often but this was well deserved. Thank you Bective.

Agentreviewer · 13 April 2021

★★★★★ 5/5

Google

Lydia and the team at Bective worked tirelessly to sell my flat. I could not recommend them enough. Their valuation was accurate (not inflated like some others to win my business) and their advice trust worthy. They were available whenever I needed to talk things through with them, and a good ear for all things related to the property business - even my onward purchase which they weren't directly involved with. A great team in Brook Green!

Chris · 11 October 2021

★★★★★ 5/5

Trustpilot

In good hands with Bective - persistent and patient, Kim was ideal

Such a breath of fresh air and a relief to end up working with Bective when looking for a new flat to rent in London, especially after so many other agents tried to push properties on me that weren’t well suited. Kim Oldham was supremely competent, efficient, totally committed to finding good matches between landlords and tenants, utterly kind and a genuine pleasure. She listened and was quickly able to come up with great options, knew how to act fast on opportunities on my behalf but also never pressured me in any way if I wasn’t totally sure - both persistent and patient! From start to finish made me feel like I was in good hands and would land somewhere great. Can’t recommend her enough to prospective tenants and I hope that landlords realise what a difference it really makes to have Bective in the mix to facilitate things (if I had to do it again I actually would just have started by reaching out to Bective).

EMW · 18 February 2021

★★★★★ 5/5

Google

Thomas exceeded our expectations from start to finish. What is often seen as a stressful and overwhelming process was made incredibly smooth and seamless thanks to his expertise. His unwavering support and commitment to transparency, which is often lacking in this industry, truly set him apart. We’re incredibly grateful for his guidance and professionalism, and we extend a big thank you to the entire team for making our experience such a positive one.

Brendon · 16 April 2025