Trusted Agent profile · London
★★★★★
397 reviews across 3 platforms
1 Cadogan Street, London, SW3 2PP
Druce's office in London, at 1 Cadogan Street, is rated 4.7 out of 5 across 397 reviews on three platforms, including 14 Google reviews rated 3.4.
14
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
380
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotBective were very fast and easy to work…
Bective were very fast and easy to work with and got our flat rented within a week. Megan was very responsive and helpful throughout the process and I would highly recommend her and Lizzie as agents and Bective as an agency.
5/5
TrustpilotVery positive experience
Bective were incredibly helpful and proactive in finding me a property to rent with short notice. Highly recommend - Chris Lilly made the whole process super straightforward and was very helpful in accommodating last minute viewing request.
5/5
TrustpilotDependable & Reactive
Honestly, working with Bective was very smooth. They’ve found a lovely tenant, honoured legacy commercial terms and been organised, informed and approached things with a ‘can do’ attitude. I’m grateful!
5/5
TrustpilotSuperb 24/7 service!
This was our first time renting in the UK, overall a fantastic experience, thank you Stephanie for your guidance and outstanding support throughout! Stephanie is a great professional to work with and goes the extra mile. Thank you!
4/5
TrustpilotThans Soraia
Soraia Lopes and her team often went beyond the call of duty to help me and make the management of my tenancy run smoothly, even in difficult circumstances. She could not have been more conscientious and professional. Many thanks Soraia. Victor
5/5
TrustpilotI must say that working with Imogen at…
I must say that working with Imogen at Druce was an absolute pleasure! Her advice on the current market trends was honest and sincere, which was a breath of fresh air compared to others!Although I ended up finding my perfect flat through another agency, I have no doubt that I will be using Druce again! Imogen's professionalism and expertise in the industry were impressive and truly made the experience enjoyable.
5/5
TrustpilotCharlie Round from your Nottinghill…
Charlie Round from your Nottinghill office has been an exemplary agent. He checked in regularly and gave us honest assessments of the market. He also understood our needs and really tried to help us find a property. We really enjoyed speaking to him and working with him. In the end, we had to go to another area which was cheaper but will definitely keep him in mind in case another opportunity arises. House hunter relocated from Hong Kong
5/5
TrustpilotSimply the best property agent to work with in London
My property had been on the market with an agent for 216 days, just over 7 months without successfully finding a tenant and giving me very little feedback or direction on how to move forward.
5/5
TrustpilotVery friendly and professional team
Very friendly and professional team. My friend who works for another estate agent in Holland Park recommended Bective Brook Green to me. He said they are the best in the area. Special thanks to Jacinta.
5/5
TrustpilotHighly recommend
At all stages of looking, viewing and securing a lease on our new flat, both Stephanie and Jozef were always so helpful and accommodating to us at every stage and advised us so well.
5/5
TrustpilotAlex was excellent throughout the…
Alex was excellent throughout the buying journey. Great communication, very proficient and helped us to find the perfect first home. Highly recommend both Bective and Alex for your property purchase.
5/5
TrustpilotExcellent calm service
The whole team at Bective were excellent in arranging a letting of our flat to a charming tenant.All were calm and never flustered, so it made us very relaxed landlords.We would not hesitate to recommend them.
5/5
TrustpilotKim and Bective were excellent
Kim and Bective were excellent, able to quickly assess my needs and work within them in a timely and effective manner. I'm now happily moved into my great new apartment. Thank you!
5/5
TrustpilotKathryn was the best person for our…
Kathryn was the best person for our relocation! She always taken care of my family through the process. She was always positive and helpful for all of our needs.
1/5
TrustpilotHorrible company
Horrible company. I felt discriminated against when I mentioned I was disabled. Not one touch of human warmth.
5/5
TrustpilotGreat Agent
Great Agent. Kim was very helpful throughout the whole process of helping us find/secure a flat, she was always very responsive, and available for any questions we had within the referencing/securing the property process.
5/5
TrustpilotYou can't go wrong by choosing Bective…
You can't go wrong by choosing Bective as your estate agent! They were efficient, attentive and got the sale over the line. Oliver was great to work with.
5/5
TrustpilotSophie at Druce Kensington
Sophie at Druce Kensington made our rental experience quick, hassle free and easy. We highly recommended Sophie and Druce
4/5
TrustpilotThe service provided by Stephanie was…
The service provided by Stephanie was very professional and helpful during our rental search and application process. She kept us informed and was always available to answer any questions. Stephanie is a super 🌟.
5/5
TrustpilotKim was wonderful to work with
Kim was wonderful to work with - she was prompt and kept us informed every step of the way. Thank you for helping us secure our new home.
5/5
TrustpilotAlex at Bective has been a brilliant…
Alex at Bective has been a brilliant ally in selling my flat over recent months. Professional, personable and tenacious in chasing along lawyers on both sides. Many thanks!
3/5
TrustpilotUnfortunate update
Unfortunately I have to update what was a very positive initial review. After reserving an apartment, the agency informed us that the owner had suddenly leased it to a longterm renter, leaving us in a lurch. The agency suggested a replacement property which I was very pleased about. After going through the process of signing the agreement and even putting down a deposit, we were again told that the owner had leased the property to a longterm renter that had already moved in! Needless to say this did not sit well after we had invested a considerable amount of time and effort in this process.I know the actions of the property owners are not in the agency's control, but this experience does not inspire a lot of confidence.
5/5
TrustpilotFrom start to finish we found them to…
From start to finish we found them to be extremely courteous and professional. A huge thank you to Jozef and Hanna for organising a Tenant for us so promptly, all your help was greatly appreciated.
5/5
TrustpilotAmazing customer service
Amazing customer service, very helpful and proactive! We managed to rent our flat very easily due to the great team! A big thank you to Jack for all the help and support provided!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Druce's London office has 397 reviews across three platforms: 14 on Google, 3 on Facebook (across the whole business), 380 on Trustpilot (across the whole business).
Druce London is rated 4.7 out of 5 across all 397 reviews, and 3.4 out of 5 on Google from 14 reviews.
Druce London, 1 Cadogan Street, London, SW3 2PP.
