5/5
GoogleAndrew has been very helpful so far throughout the purchasing process, communicating quickly and offering help wherever he can.
Trusted Agent profile · London
Verified
Drivers and Norris London reviews
★★★★★
800 reviews across 2 platforms
407-409 Holloway Road, Holloway, London, N7 6HP
Drivers and Norris's office in London, at 407-409 Holloway Road, is rated 4.1 out of 5 across 800 reviews on two platforms, including 780 Google reviews rated 4.1.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleI would like to thank Victoria at Reliable Homes for helping me find somewhere to live so fast with such a small time frame! She kept me updated the full time and I have now moved into my new flat thanks to her help.
1/5
GoogleAvoid at all costs as a tenant. Delayed our check-in date due to their own fault but at our own cost. Took months to get any repairs done. Withheld our deposit under frivalous reasons - thankfully TDS sided with us as they realised how …
5/5
GoogleWe contacted Reliable Homes with regards to a property we wanted to rent. Kelly was the agent who dealt with our enquiry. She is smashing, friendly and knowledgeable. She kept us informed through every step. We could not have asked for more.
5/5
GoogleA very big THANK YOU to Liam Sullivan for all of his help and patience handling the estate of our late brother. My sister Bridget and I are very grateful for his help and advice which was both professional and pleasant. I would highly …
5/5
GoogleVishal has been great help in renting my flat. Always on call when needed and made sure the process was quick and efficient. I would strongly recommend him to anyone looking for a strong knowledgeable agent! I couldn't be any happier with …
5/5
GoogleAward winning Reliable Homes is a trustworthy name in the industry. I always find them very proactive and efficient. Time is a true currency and they save you a lot of your precious time by providing you tools such as Electronic Signature …
5/5
GoogleBrilliant service! We had 2 properties (in N9 & N5) which we gave out to them. Sarah assisted us and was extremely helpful. She kept us updated throughout the whole procedure and found us the right tenants in a short period of time. I look forward to working with her again!
1/5
GoogleDrivers & Norris are the maintenance company for a large Block of Flats on Lee High Road London SE13 5PE. There are very steep stairs to access the individual Blocks. However they have failed to provide any railing on these stairs which is …
5/5
GoogleDrivers & Norris handled both letting my flat and recently selling it. The full letting management service was a real life saver for me as I had relocated to a new country rather quickly. Paul Thompson handled the sale of my flat and …
5/5
GoogleDrivers & Norris handled the sale of my flat in North London. They did so in a professional manner and Martin Jackson was always on the ball getting lots of people through the door and subsequently secured a sale price above the asking …
5/5
GoogleCory Devayya was extremely professional, very understanding and knowledgeable about the area. Although at the end we found another property, I trust his advice and hopefully we can do some business in the future.
5/5
GoogleWe have worked with Reliable homes to rent a property and was really impressed with the professionalism, efficiency and responsiveness they demonstrated. Having moved many times I can attest this is really exceptional service.
5/5
GoogleVery helpful and professional staff and always available to arrange viewings and act as a go-between to ensure the quickest possible move. Jason was particularly helpful, going above and beyond the call of duty.
5/5
GoogleI’ve used Drivers & Norris to find my last two homes. All interactions have been fantastic and professional, with clear instructions and great support. Whilst I’m still in the process of finalising my new tenancy agreement, Giancarlo’s been fantastic with communication, friendliness, and professionalism. 5 stars!
1/5
GoogleIrresponsible, cocky, obnoxious, lazy! Bunch of cowboys who have complete disregard for people's well being. One month ago, they had installed a generator on one of they properties they manage, funny enough a tower building, bring up memories? This petrol filled machine is constantly on, 24/7 causing lots of noise and increasing distress to their tenants and to the all neighborhood. They have been asked to remove it and apparently the answer of the responsible agent, KANWAL, has been TOUGH LUCK! Don't go with them if you care about your life as with these guys we can sit here and wait for another fire happening.....
5/5
GoogleI contacted Reliable Homes regarding a property I wanted to Rent. The process from start to finish was very smooth. I dealt with Kelly. She is a joy to deal with. I'm really happy with the service I received. Thanks.
5/5
GoogleThe whole process of renting a new flat is always very stressful but Kelly made everything nice and smooth. Her way of dealing with everything was very professional with a very friendly approach. Thanks again for all the hard work.
5/5
GoogleMr John Young and colleagues at Drivers & Norris have been exemplary. Their professionalism, skill and due diligence gave us peace of mind as the landlords. I would not hesitate in recommending them. We will be using them again next year to source tenants for our rental property.
1/5
GoogleWhat a complete joke this company is when it comes to managing an apartment block in Basingstoke. You would not believe that I had raised 4 complaints in the past at high level only to return to the building after tenant complaints to see the images attached. We are all being charged nearly £500 per quarter for no services to maintain a block of over 54 apartments. 1) Grass not cut for at least 4 months 2) Cleaners who just hoover and do nothing else 3) Car park full of litter, rubbish and overgrown 4) Weeds everywhere in the beds, car park and all around the site. 5) Bin store designed so open access to anyone (including a new block behind) who think it is OK to dump sofas/BBQ's and anything else. 6) Internally the place smells dirty, carpets heavily stained and walls in bad need of painting. Cobwebs everywhere. 7) Lack of communication from Drivers and Norris who are appointed apparently by the freeholder to manage the block. They think its acceptable to be abrupt to us when we raise the clear issues over the block and lack of management. 8) Scaffolding put up weeks ago, blocking the view to many residents. No work has been carried out since it went up and no one informs anyone what is happening. Overall I understand that companies can get things wrong when they have a lot to deal with. Having involved my MP in the past and escalated to a high level I had hoped things would be much better. Tenant now leaving, unable to re-let as other comparable properties are much better looked after (especially the new one now directly behind this block). My advise is use a proper respected managing agent and not Drivers and Norris. If the freeholder is reading this, shame on you for allowing investors to put money into a block and allow a cowboy company to run it. We are now stuck, not able to sell, let with endless complaints from the residents who are contracted to reside here.
5/5
GoogleAmazing. Very prompt and helped me find the best place although I contacted them last minute.
5/5
GoogleDrivers and Norris have been incredibly helpful finding me and my friend a 2 bed in Holloway. The process has been made fast and easy.
5/5
GoogleProfessional, efficient, and reliable service throughout the selling process. Great communication and a smooth experience from start to finish. Highly recommended.
1/5
GoogleTerrible management service- AVOID. Simona gets a particular mention-she is inept, unprofessional and does not understand basic maintenance, insurance and property issues. The quote they obtained for repairing our roof was double what I was quoted from a very reputable roofing company who eventually did the work for us, saving us @£20K.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
