5/5
TrustpilotGreat experience with Ben
Ben was super helpful in helping my partner and I secure the property. Very easy to work with, and very quick and efficient turnaround whenever we had questions and/or concerns about the process.
Trusted Agent profile · London
Draker Lettings London reviews
★★★★★
1,123 reviews across 2 platforms
581 Fulham Road, London, SW6 5UA
Draker Lettings's office in London, at 581 Fulham Road, is rated 4.9 out of 5 across 1,123 reviews on two platforms, including 136 Google reviews rated 4.6.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Draker Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotGood experience!
George was really helpful and trustworthy. We found the perfect house and helped us with everything we need. He’s very gentle and supportive. I recommend him as an agent to trust.
5/5
TrustpilotGreat service
It is our first year with Draker, and they have been very helpful. Barnaby was the agent that followed us and he was very helpful, managing to secure us a deal with even a discount.The property is not professionally managed so I can't say anything about that.
5/5
TrustpilotBarnaby was extremely professional and…
Barnaby was extremely professional and friendly.Barnaby's communication throughout the process was 1st class and made finding an apartment a breeze. His knowledge of the market ensured I secured an amazing property. If you're looking for a new property then definitely reach out to Barnaby and Draker lettings.
5/5
TrustpilotThanks Mo Kanso!
Thanks Mo Kanso!In June 2023 I was in London for 1 week trying to find a flat. This was complicated by the fact that I was moving from the US to London in October 2023, so there was virtually nothing available. Mo came to the rescue by promptly responding to my inquiry about a particular flat, and helping me to secure the rental. Mo is very professional and very friendly
5/5
TrustpilotIt has been a pleasure working with Mr Kanso
It has been a pleasure working with Mr Kanso. From his thoughtfulness to his politeness, to his expertise and qualities, everything you could possibly look for.He always manages to find exactly what we need with our property search, with ease and helpfulness with everything going smoothly. He is the only person I will deal with and never imagine working with anyone other than him. He exerts the qualities that will keep you working with him, his loyal and trusting nature is evident in his work.Thank you for always providing us with the best in our property search.
1/5
TrustpilotDodgy Landlord Dodgy Agent
I rented a flat for my wife and three kids for 8 weeks for £3,500/week. The agents and landlord promised to fix the fridge but it took until teh final week to have a working fridge. We left the place in exactly the same condition as when we got there but teh landlord wanted to charge us £6,500. Drakers said the landlord had a reputation for doing this but that there was nothing they could do. They also advised that they would pay her from the deposit and we would have to take her to court. Is the landlord worse or the agent who enables them?
5/5
TrustpilotWill was fantastic in all aspects
Will was fantastic in all aspects. Highly recommend
5/5
TrustpilotWonderful experience with Ben Spanton
Ben Spanton helped me find a flat that checked all of my boxes and was in my budget. His support through what can be a very stressful process was absolutely phenomenal. He was on hand to answer any questions I had and was extremely professional and trustworthy. While I have yet to move into my flat, I have been very satisfied with the support I have received thus far, and would definitely recommend Draker Lettings / Ben to anyone looking for their next home!
5/5
TrustpilotGreat service from Ben!
Very grateful to Ben! Thanks to him my move to London was a quick and stress-free event! Has always been very friendly and responsive!
5/5
TrustpilotWe are a group of 4 students and it was…
We are a group of 4 students and it was our first experience of renting a flat. John was great and would respond quickly to my many questions as well as making us feel very comfortable and well informed about everything we were doing.
5/5
TrustpilotHighly recommended
Elias is an absolute superstar. He helped us find a lovely tenant almost immediately. He was always available, incredibly helpful, efficient and willing to go extra mile for his clients. I had a pleasure of meeting a few members of Draker Team and they're all fantastic!
5/5
TrustpilotKimia is amazing
Kimia is amazing, she’s very passionate about her job, and makes you feel relaxed and not under pressure with any decision your about to make.I have a a great experience with Draker and will definitely deal with them again.
5/5
TrustpilotPet friendly agency
Josh from Draker helped me find the right home within 24h. He was professional and really helpful especially in finding a place that allows dogs - and that’s never easy. He has made all the referencing and check in process incredibly easy. Thanks so much Josh!
5/5
TrustpilotGreat experience
I’ve been very pleased with the smooth process and diligence of the team at Draker. In particular Liam and Mo who have been great to deal with and found an excellent tenant within days! The paperwork process is all done online which is also extremely convenient.
5/5
TrustpilotJordanna was super kind and friendly
Jordanna was super kind and friendly, she helped and showed me couple of flats and informed me a lot about the area that i was considering, she is literally one of a kind, thank you for the support!
5/5
TrustpilotConfidence in dealing
Their offer of the apartment on its website matches the reality. There was flexibility in negotiating the price
5/5
TrustpilotMo Kanso was very helpful and kind!
Mo Kanso at Draker Lettings helped me find a flat within my preferences and was dedicated to the task! At first when my offer for a different flat than the one I’m in now was rejected, he did his best to find me another one and the one he showed me was even better! Thank you so much Mo for your assistance!!
5/5
TrustpilotGreat experience (thanks Will)
Will was extremely helpful and made everything seamless. Everything was as straight forward as possible and appreciate the great work of Draker!
5/5
TrustpilotLucy Harper was responsive and…
Lucy Harper was responsive and empathetic in a difficult process and resolved the issues well. I appreciated her keeping me in the loop on a regualr basis
5/5
TrustpilotI had the pleasure of working directly Mo Kanso
I had the pleasure of working directly with Mo Kanso at Draker Lettings and I could not have had a better experience. The property is top notch as is Mo and the team. My communication with Mo was timely and with accurate information. Appointments and deadlines were met on time, if not ahead of schedule. An absolute pleasure to work with Mo and Draker Lettings. I recommend the team and will seek their listings AND Mo should needs arise. You too will have the confidence in Mo and the lettings he represents.
5/5
TrustpilotBest service ever
Best service ever! As a landlord I never needed to do anything and I live abroad. Liam is just exceptional too! Very responsive and spot on - like the rest to the team. Well done - so happy I’m with Draker Lettings
5/5
TrustpilotKimia was super helpful throughout the…
Kimia was super helpful throughout the whole process, even if I didn’t end up renting through Drakers. She provided useful info and replied to all sorts of (silly) questions of a first-time UK tenant. Can only recommend!
1/5
TrustpilotAVOID AT ALL COSTS
AVOID AT ALL COSTS! Mo is probably one of the most unprofessional, rude and straight up incompetent agents we have ever met!Not only was he rude to us, but they wasted 7 days of our time. This fool, asked us for the deeds to our residential property', and we provided this, even though if he wanted it, he should have done his job as an agent and got it himself. But ask yourself, what sort of an agent asks for deeds to your properties just as a reference to rent a property in London? none! We provided proof of the substantial cash savings and millions in property owned. But he kept messing us around everyday, asking us for more and more documentation, all of which was provided.He ILLEGALLY sent us an assured shorthold tenancy agreement and told us that the landlord would hold the deposit and not the DPS and I had to point this out and let him know it had to be a non assured shorthold tenancy agreement. I had to do his job for him.At the end we decided to pull out, as he was wasting so much of our time and we needed to move into a rental property quickly.This guy is a crook and so to his company.(i would love to attach the proof if truspilot would let me)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Draker Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
