Trusted Agent profile · London
★★★★★
172 reviews across 1 platform
22 Gloucester Road, Knightsbridge, London, SW7 4RB
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 22 Gloucester Road, is rated 4.8 out of 5 across 172 reviews on 1 platform, including 172 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleLovely people, very professional, enthusiastic and made my letting experience enjoyable. I needed to move within a week of agreeing a flat, Jemma and her team made it happen so the process was completed on time, and they went above and beyond to ensure all went smoothly on move in day.
Dear Jade, we are so pleased to hear you had a great experience with our Gloucester Road team. Best wishes from everyone at D&G
5/5
GoogleGreat experience, was very professional and helpful in getting everything sorted in time. Sophie was of immense help in managing expectations and arranging viewing on short notice. Would definitely recommend to colleagues from financial industry whereby timely execution is of great essence.
Hi ammar rauf, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon Estate Agents Gloucester Road
5/5
GoogleFlat hunting with Jack was a pleasure! He was very helpful, approachable and efficient making the whole process seem unbelievably simple. Would definitely recommend Douglas & Gordon, we were able to sort everything out so quickly and find the perfect flat.
Hi Ngaribli, we absolutely love reading reviews like this! Thank you very much for your kind words and recommendation of Jack. We are thrilled to hear you found the perfect flat, we hope you'll be really happy there. Best wishes from the Douglas & Gordon team in Gloucester Road
5/5
GoogleDouglas & Gordon is a great agency. Serena is very helpful and professional. She is capable of dealing with international workloads as she successfully helped me to rent a flat when I was in China.PositiveResponsiveness, Quality, Professionalism, Value
Hi 汪洋洋, we absolutely love reading reviews like this! Thank you very much for your kind words and recommendation of Serena. We are thrilled to hear you found the perfect flat, despite being in China. Best wishes from the Douglas & Gordon team in Gloucester Road
5/5
GoogleSteve is a fantastic agent, he isnt pushy like alot of agents and looking for the quick sale, he really got to know what i was looking for and took the effort to make everything easy for me. couldnt recommend him highly enough.PositiveResponsiveness, Professionalism
Dear Karim, we really appreciate your recommendation. Best wishes from everyone at Douglas & Gordon
5/5
GoogleI contacted D&G Gloucester Road Branch to help market a Flat that we were struggling to let. Within a day, Esmeralda met with me and was very reassuring that the property would let easily with their help- within 1 day I had 3 fantastic offers to choose from and the calibre of Applicants were very desirable- it was so hard to pick! Once the offer was accepted, I dealt with Jemma who was very personable, approachable, professional and a pleasure to work with. I would most certainly use D&G over any other Agent in London as I have been stung in the past before by all the T&C's & fees that greedy Agents demand- D&G were not like that at all. Highly recommend.
5/5
GoogleJack Flower is the best agent I've ever met: he managed to find a flat in no time, and supported me greatly with the whole process! I can only recommend him if you ever look for a property! :)
Hi Bloch, thanks for writing this lovely review, and for your recommendation of Jack. We're thrilled to hear he was able to help you find a flat in no time! Best wishes from the Douglas & Gordon team in Gloucester Road
5/5
GoogleSteve Parry is the most professional agent I've ever met. I'm in a hurry to find a property. However, with his timely response and professional guidance I'm finally able to rent a studio at an excellent location. I'd definitely recommend Steve and D&G.
Hi Chris, thanks for writing this terrific review. It's great to hear Steve’s hard work and guidance have made the process easier for you. Congratulations on securing your new home! Best wishes from the Douglas & Gordon team in Gloucester Road
5/5
GoogleI would highly recommend you contact Nawel at D&G when looking for a flat as she has incredibly helpful in showing us different flats in our search. Nawel was always professional, on time for viewings and understood our needs which is very important. Many thanks.
Dear Nicolas, we really appreciate your recommendation. Best wishes from everyone at Douglas & Gordon
5/5
GoogleIn the end we rented a flat that D&G didn’t have listed - which to be honest was a real shame but Steve Parry went above and beyond to try and secure us a property. Friendly, professional and great service!PositiveResponsiveness, Professionalism
Dear David, we're so happy to hear you had a great experience with Steve. Best wishes from everyone at Douglas&Gordon
5/5
GoogleThey are an amazing team. They helped me out with every request and issue and did it with a smile. They truly care about your wellbeing and couldn't recommend them enough both for lettings and management. a special shoutout to Nawel, a …
Hi Clara, wow - we love reading reviews like this one. Best wishes from Nawel and the team in Gloucester Road
5/5
GoogleHaving instructed a number of agents for act on my behalf in the sale of my property in Kensington, it was Douglas and Gordon is not only achieved the eventual sale, but they also consistently out preformed other agents in terms of viewing figures and offers. Furthermore I found them to be helpful, professional and sensible - in a market overrun by worrying useless underachievers with terrible attitudes. Sophie and her team were a pleasure to deal with and I would have no hesitation in recommending them to someone looking to sell in the area.
5/5
GoogleMy boyfriend and I made our first rental through D&G and from the start of the process, we have felt 100% supported and safe in the hands of Annie Jessop and and we feel very lucky to be dealing with them, especially as young first time renters. Annie was very proactive, professional and friendly. Anytime we had a question, or something was not clear, Annie was on hand to help. She made sure everything moved along as swiftly as it could and was always accessible and completed everything really quickly and successfully. We would highly recommend working with Annie and the D&G Agency, thanks for all your help so far.
5/5
GoogleElisabeth was extremely helpful throughout the whole process of finding a property - she was my favourite agent by far! She is very thoughtful and always takes the time to consider which properties would work best for her clients. Thank you!
Hi M C, wow, we're so happy to hear Elisabeth has been your favourite agent so far! Thanks for writing such a lovely review. Best wishes from the Douglas&Gordon team in Gloucester Road
5/5
GoogleMy Wife, Carmen, and I had very litte time avaliable to rent an apartment in the Chelsea and Kensington area, at that moment we lived in Spain. Luckily we decided on D&G, Annie Jessop from the first moment understood our situation, solving the large amount of douts about renting in the UK for someone who had never lived in the UK before. Without a doubt Annie is a very effective professional and constant; a great professional!
5/5
GoogleDouglas & Gordon is a great agency. Serena is very helpful and professional. She is capable of dealing with international workloads as she successfully helped me to rent a flat when I was in China.
Hi 汪洋洋, we absolutely love reading reviews like this! Thank you very much for your kind words and recommendation of Serena. We are thrilled to hear you found the perfect flat, despite being in China. Best wishes from the Douglas & Gordon team in Gloucester Road
5/5
GoogleWorked with Steve on renting a 2 bedroom in High Steer Kensington. Steve was always available to answer and queries and help on any issues. His proactive approach helped get the contract signed quickly.
Hi Yousef, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Steve. Best wishes from the Douglas & Gordon team in Gloucester Road
5/5
GoogleAmazing people and properties in here. Thanks to Jemma who immediately understood my needs and inclinations but also my specific case, I was proposed the ideal 1 bedroom apartment and visited on the fly. No time wasted! Moreover all red tapes issues for me. Within less than 48 hours all question were sorted. No overdue! I was indeed impressed by Jemma professional skills but all the personnel I met was equally dedicated and welcoming.
5/5
GoogleRented a flat upon moving to London through this office. Absolutely brilliant service, the staff were extremely friendly, patient and understanding and helped me massively! Jemma was outstanding and I can’t say enough good things about her. Highly recommended 😊 …
Dear Stephen, how very kind of you! Jemma is great, isn't she?Welcome to London and best wishes from all of us at D&G
5/5
GoogleHad a great experience searching for a flat with Douglas & Gordon, working with Jack Flower was an absolute pleasure and the highlight of the whole experience.
Hi Rory, thanks for writing this amazing review! We're so pleased to hear you've been so impressed working with Jack, and we look forward to working with you in the future. Best wishes from the Douglas & Gordon team in Gloucester Road
5/5
GoogleSerena was extremely helpful in navigating through the process and always available. Very professional and pleasant. Highly recommend her as she was the best agent we have dealt with so far.PositiveResponsiveness, Quality, Professionalism
Hi Raphael, thanks for writing this review. We really appreciate your recommendation, and it's great to hear Serena has been the best agent you've worked with so far! Best wishes from the Douglas & Gordon team in Gloucester Road
5/5
GoogleNawel and Esmeralda were the best. After looking for almost 2 months with agents from other companies, they found us the perfect flat for us. They totally nailed it! They were very professional and kind.
Hi Veronica, thanks for leaving this fantastic review. We're so happy you found the perfect flat with the team in Gloucester Road. Best wishes from us all.
5/5
GoogleRented a flat upon moving to London through this office. Absolutely brilliant service, the staff were extremely friendly, patient and understanding and helped me massively! Jemma was outstanding and I can’t say enough good things about her. Highly recommended ??
Dear Stephen, how very kind of you! Jemma is great, isn't she?Welcome to London and best wishes from all of us at D&G
5/5
GoogleSerena was a great resource and partner in our apartment search. Her professional approach, coupled with personal engagement, was a ray of sunshine in otherwise cloudy rental market!
Hi Ivan, thanks for writing this terrific review. It's great to hear Serena’s approach, hard work and market insights have made the process easier for you and your partner. Best wishes from the Douglas & Gordon team in Gloucester Road
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Douglas and Gordon's London office has 172 reviews across 1 platform: 172 on Google.
Douglas and Gordon London is rated 4.8 out of 5 across all 172 reviews, and 4.8 out of 5 on Google from 172 reviews.
Douglas and Gordon London, 22 Gloucester Road, Knightsbridge, London, SW7 4RB.
