Douglas and Gordon London reviews

★★★★★ 5/5

Google

I dealt with Georgia Jakstys and she was a joy to work with ; professional and someone that knew her stuff - very important in the world of estate agency! In the end I didn't buy through her but she has been a constant helping hand advising me on the property I'm due to buy in Clapham itself. Thank you Georgia for all the assitance thus far - i'd highly recommend anyone buying in Clapham to pick Douglas & Gordon and work with Georgia!PositiveQuality, Professionalism

Siddharth · 20 June 2022

★★★★★ 5/5

Google

Charlotte, Lucinda, Melissa and the team have made renting out our two properties in Clapham a really easy process. Our flats were rented within moments of listing them even before photos were taken at and above the asking price. The team have been really responsive and helpful with issues and queries. Usually we rent advertise and rent directly but we will definitely be using Douglas and Gordon going forwards as it was such a swift and simple process.PositiveResponsiveness, Quality, Professionalism

Aimee · 20 June 2022

★★★★★ 5/5

Google

Douglas & Gordon are not your typical Estate Agents, they are different in every way possible. They have been amazing. From the moment we made contact with them they have gone out of their way to look after us. We have been difficult and unusual clients as we have been on a different time zone for most of our dealings, and they have made it work. Charlie went out of his way to look after us while looking at the property and made himself available to answer any questions we had. Charlotte has gone out of her way to help us secure the property of our dreams, and if it were not for her patience and kindness this would not have been completed. As with all successful companies it is the people who work there that make it stand out from the others. And for that reason i cannot recommend them highly enough. They are efficient, honest, and totally professional, but most of all, they actually care about their clients, and that is everything.PositiveResponsiveness, Quality, Professionalism, Value

VICTORIA · 20 June 2022

★★★★★ 5/5

Google

I'm very please with Douglas & Gordon who recently helped me secure a tenant. Chris Campbell was very approachable and professional at all times. 5 star service throughout

Mcdonagha · 13 June 2025

★★★★★ 5/5

Google

Greg went above and beyond! He creatively qguided us through a whole myriad of properties ranging in style, type of build and area to properly undrrstand our needs and what we might fancy. Needless to say the experience was never boring! He also provided us with smart suggestions when things did not exactly fit our search criteria and connected us with others from his team when he was not available. We know who to call next time - cheers Greg!

Africa · 29 April 2022

★★★★★ 5/5

Google

I had a great experience selling my house with Chris at D&G. Great to work with, highly responsive and client focused. Thanks Chris greatly appreciated

Dorian · 15 June 2025

★★★★★ 5/5

Google

I used a total of 4 agents in Clapham over different attempts to sell my flat. Everybody else paled in comparison to Georgia and her team at D&G. It took time, but they persisted and ultimately managed to sell my flat at a reasonable price and I’m very thankful for that. They were proactive through the process, and regularly provided feedback after viewings. They earned every penny of their fee. Thanks guys for making it happen!

Matteo · 30 July 2022

★★★★★ 5/5

Google

We found Sam Toufique to be one of the very best agents we have dealt with in our search for a new property in Clapham over the past c. 6 weeks. Sam was really understanding of our quite specific requirements and was able to find us a number of really lovely properties to view. We found him incredibly accommodating and responsive, arranging numerous viewings for us at short notice and always working with our constrained availability. If we are ever looking for a new property in the Clapham area, Sam will be the first agent we contact.PositiveResponsiveness, Quality, Professionalism

Mikyla · 25 August 2021

★★★★★ 5/5

Google

I can’t recommend Leah highly enough; she is the best! Leah was thorough and professional and great to work with, especially during some gnarly negotiations… I wanted to say a big thank you to Leah for all her hard work and enthusiasm. Whilst selling my house, Leah always kept me apprised of market conditions and buyers feedback in a timely manor. Post sale, Leah has gone out of her way to help tie up some less expected loose ends. Thank you again.PositiveResponsiveness, Quality, Professionalism

Stephen · 25 August 2021

★★★★★ 5/5

Google

We recently sold our flat in Clapham - with D&G doing a fantastic job in getting our transaction over the line. We worked with Georgia initially, with Leah supporting throughout too. Our sale was a long and frustrating process, but Leah kept all parties (and Solicitors) on track, chased up loose ends endlessly and really went the extra mile with things like keeping the flat fresh and homely, even though it was unoccupied. We had instructed another Estate Agent to begin with - who definitely overpromised and underachieved. We wish we'd gone with D&G at the outset. Thoroughly recommended. Thank you Leah!PositiveResponsiveness, Quality, Professionalism, Value

Hannah · 25 August 2021

★★★★★ 5/5

Google

Charlotte was friendly, helpful and trustworthy throughout a recent purchase in Clapham. Highly recommended

Alexander · 13 September 2025

★★★★★ 5/5

Google

Douglas and Gordon Clapham has provided me with exceptional service whilst looking to buy a property, and secondly in my capacity as a solicitor dealing with lease extension referrals and property transactions. In particular in recent months the team at Clapham and primarily Leah Nesbitt have provided stellar advice, guidance and support, and execution and knowledge on transactions from the point of placing the property on the market all the way through to completion. Some clients have already advised me their prices are extremely competitive and Leah is so responsive and understanding to her clients. Throughout my process to buy they were always on hand to deal with my queries and they were quick to chase any party required to ensure my instructions on price went through. Unfortunately I did not get the purchase but I would not hesitate to use them for any future sale purchase or letting service. I will be recommending their services to all friends and family. On transactions where I act for sellers and buyers they always ensure clients have realistic prices to turn and have opening information for searches with things like EPCs, plans and details where leasehold of managing agents. I can also highly recommend their Professional Valuations service and the likes of Adrian Hau and his team. I look forward to working with them more in the future.

Geoff · 15 July 2021

★★★★★ 5/5

Google

Sam was extremely helpful, friendly and professional. He was contactable early morning and late evening and nothing was too much trouble for him. He went the extra mile to ensure we had a flat that would welcome our Cockapoo. This was the biggest challenge, and so shame on you landlords who don’t except pets. There were even letting agents who didn’t help us when we said we have a dog, and so shame on you too. Glad the law is finally changing on this, we are sure we are not the only dog owners who have had to go through this stressful challenge. Sam and the team pulled out the stops to make sure we could view pet friendly properties. I would highly recommend Sam, Emlyn and the team at D & G.PositiveResponsiveness, Professionalism

Jennie · 20 June 2021

★★★★★ 5/5

Google

Leah Nesbitt has recently helped me buy our family home. She is nice and friendly, available at all hours of the day (even weekends!), always there to help smoothen up the process, whenever there was the slightest bump on the way. From the beginning she was sending through options that matched our search criteria and was accommodating to our needs. Leah is a great state agent and it has been a pleasure to deal with her. I would not hesitate to recommend her.PositiveResponsiveness, Professionalism

Paloma · 20 June 2021

★★★★★ 5/5

Google

The agent I dealt with most was Aimee Mitchell. She was thorough and engaged with what I was looking for and extremely responsive. We built a good rapport, which I think is extremely important when making a significant decision in life. And her guidance was key to helping me think about certain properties. Unfortunately, I didn't find a property with D & G but I'll certainly be keeping Aimee on my books, should anything fall through. Thanks Aimee!PositiveResponsiveness, Quality, Professionalism

Reena · 20 June 2021

★★★★★ 5/5

Google

I recently purchased my first property in Clapham through D&G and couldn't recommend them more. Leah was so helpful and friendly throughout the whole process, making the purchase as stress-free as possible for a first-time buyer buying during such uncertain times. Leah was also very responsive to all my questions, making sure I was always up to date with latest developments and going above and beyond to push the sale through. I would definitely recommend purchasing a property via D&G and will keep them in mind for future!PositiveResponsiveness, Professionalism

Jennifer · 20 June 2021

★★★★★ 5/5

Google

Leah has been great throughout my property search. She was excellent at finding properties that she knew I would like / fit my preferences. She was very accommodating around both mine and my fathers schedule (coming down from the north). I highly recommend Leah, not only for her professional skills but her interpersonal skills and friendly aura. She made me feel comfortable and supported throughout, never pressuring but kept me in the loop in regard to the market. Exactly what you want from an agent! Thank you.PositiveResponsiveness, Quality, Professionalism

Holly · 20 June 2021

★★★★★ 5/5

Google

Amazing team, perfect communication - Now wouldn’t go anywhere else Renting for years in London with a number of bad experiences had tainted my reputation of letting and estate agents up until my recent move with Douglas and Gordon and in particular our letting agent, Claudia who makes the experience of getting a new home as exiting as it should be, from the moment that you walk in their offices with a smiling team wishing you congratulations to the likes of agents like Claudia who go above and beyond to make sure you’ve got everything you need ahead of your move in date. The team are highly approachable and really listen to your requirements, instead of attempting to upsell their existing properties and fill rooms, they waited for the right fit and reached out at the right time. Negotiations were responsive and sorted within 24 hours, the paperwork was as pain-free as paperwork can be. A huge thank you to the whole team. Charlotte and Dec

Charlotte · 30 March 2021

★★★★★ 5/5

Google

Chris was extremely helpful throughout the whole buying process and really helped us exchange and complete very quickly. Would 100% recommend.

Becky · 3 June 2025

★★★★★ 5/5

Google

We have just exchanged contracts buying our first even property with having very limited time in our hands, Douglas&Gordon agent Rosie Barker, in Clapham, ran the whole process. Very pleased with the service provided and outcome of course, Rosie was very understanding regarding our time limit and she made sure whole process was quick as possible and efficient. Highly recommended. Thank you Rosie and D&G.

Tsitso · 2 March 2023

★★★★★ 5/5

Google

Leah has been an amazing agent - she is available at all hours of the day and always going the extra mile to help us find a good property and good price. Leah is also super well-informed on the properties, vendors and the market which has made such a difference in comparison to other estate agents. We would definitely work with her and the Clapham team again and hope to do so in the future!PositiveResponsiveness, Quality, Professionalism, Value

Libby · 20 June 2021

★★★★★ 5/5

Google

I recently bought a property through D&G Clapham. Leah Nesbitt was a fantastic agent - she was personable, professional, very responsive and efficient. As a first time buyer, she made the buying process easy - we were working to completion in a short timeframe and she made everything run smoothly and took a lot of the admin off my plate. She was a pleasure to work with and I would highly recommend her to anyone.PositiveResponsiveness, Quality, Professionalism

Alexandra · 25 August 2021

★★★★★ 5/5

Google

I’ve been dealing with Douglas & Gordon for the last 2 weeks and couldn’t have asked for a swifter process. Luckily we had an absolute star, Catalina handling our tenancy agree-ment. She gets it done! Thank you Catalina and D&G

Jack · 26 August 2024

★★★★★ 5/5

Google

The team at Douglas & Gordon at Clapham have been an absolute delight to work with in particularly Charlie and Olivia. Looking for a flat during peak times in London will always be tough, but the relentless efforts from Charlie made finding a new home a lot easier. Would strongly reccomend using D&G if you want a team that genuinely cares and is proactive with flat hunting! Thanks again!!

Tong · 30 July 2022