Trusted Agent profile · London
★★★★★
465 reviews across 1 platform
30 Abbeville Road, Clapham, London, SW4 9NG
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 30 Abbeville Road, is rated 4.9 out of 5 across 465 reviews on 1 platform, including 465 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleBy far the best estate agents I've spoken with in London, Charlie was extremely friendly and helpful! Highly recommendPositiveResponsiveness, Professionalism
Dear Gabrielle, thank you very much for your recommendation of Charlie! Best wishes from everyone at Douglas & Gordon
5/5
GoogleDouglas and Gordon Clapham were really helpful and very friendly, especially the young lady working at the front! Would recommend.
Dear Raffaela, thank you so much for your recommendation - we truly appreciate it. Best wishes from everyone at Douglas & Gordon
5/5
GoogleI have dealt with many agents in London, as a buyer, Vendor and Landlord. The team at D&G Clapham have been tremendous. From my first contact with Charlie, to my more recent dealings with Charlotte, I have been very impressed with not just their friendly and professional attitude, but importantly, with their efficiency. Would highly recommend them.PositiveResponsiveness, Quality, Professionalism
Hi Phil, thanks so much for taking the time to leave us a 5-star review, we really appreciate your feedback! We are delighted to hear you had a wonderful experience working with Charlie & Charlotte. Best wishes from the Douglas & Gordon team in Clapham
5/5
GoogleGeorgia and the team provided excellent customer service and professionalism in the sale of our home.Highly Recommend!PositiveProfessionalism
Dear Joanna, thank you very much for your recommendation of Georgia - we truly appreciate it! Best wishes from everyone at Douglas & Gordon
1/5
GoogleTravelled 30 minutes across London with my wife and 2-week old child for an ‘open house’ in Abbeville village this morning, yet no agent showed up. Called the office to be told ‘he should be there’ (what kind of resolution is this - he wasn’t there or I wouldn’t be calling you would I..!?). Complete time wasters, especially for the price bracket. Have asked to be removed from all future correspondence.
We are very sorry to hear that this happened and we're finding out what caused the no-show for your appointment as it is out of character for us. Our apologies again and kind regards, D&G
5/5
GoogleOlivia and Sam were super friendly and answered and questions that I had. Couldn’t recommend them enough.
Hi Ria, thanks for writing this great review. We're so pleased to hear Olivia & Sam went above and beyond for you! Best wishes from the Douglas & Gordon team in Clapham
1/5
GoogleTravelled 30 minutes across London with my wife and 2-week old child for an ‘open house’ in Abbeville village this morning, yet no agent showed up. Called the office to be told ‘he should be there’ (what kind of resolution is this - he wasn’t there or I wouldn’t be calling you would I..!?). Complete time wasters, especially for the price bracket. Have asked to be removed from all future correspondence.
We are very sorry to hear that this happened and we're finding out what caused the no-show for your appointment as it is out of character for us. Our apologies again and kind regards, D&G
4/5
GoogleGeorgia is great at D&G. Resilient and super flexible!
Hi Charlie P, thanks so much for writing this review. We're so pleased to hear you had a great experience working with our team. Best wishes from Douglas & Gordon Estate Agents Clapham
5/5
GoogleWe have used Damian and the team at Douglas and Gordon in Clapham for a few of our rentals and they have been extraordinary. They are professional, tenacious and always go that extra step to make sure our properties have been the "right fit" for our family. He is our first call and always will be.
5/5
GoogleGemma was absolutely fantastic and provided a brilliant service. Couldn’t rate highly enough!.PositiveResponsiveness, Quality, Professionalism, Value
Dear William, this is wonderful news! Best wishes from everyone at D&G
5/5
Googlegreat experience with D&G.tenants found very quickly. Special thanks to Charlotte for all her help
Hi Amelia, wow - what a lovely review! We're so pleased to hear this feedback. It's especially nice to know you had a wonderful experience working with Charlotte. Best wishes from the Douglas & Gordon team in Clapham
5/5
GoogleHad the most pleasant and quick experience renting my dream flat with Gemma. Constant updates and always there when I needed her, I knew I was taken care of. The whole process was so fast and detailed, I couldn’t recommend Gemma and her team enough. Thank you for your help!
5/5
GoogleWe had a man called Rory help us look for a house to buy in South West London. Took us to multiple properties and used his weekends to try and help us out. He had plenty of advice on how we could best utilise our Help To Buy accounts and seemed genuinely on our side.
Hi William Meyer, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents Clapham
5/5
GoogleWorked with Rory Cullen. Very professional and proficient. Also very informed which was very helpful.PositiveProfessionalism
Hi Ryan, thanks for writing this review. We're so pleased to hear Rory was helpful & proficient. Best wishes from the Douglas & Gordon team in Clapham
5/5
GoogleI can't say enough good things about Geogia Jakstys who has been so personable, professional, responsive and candid during my property search. She knows the market well, understands my forte, very responsive to my queries, extremely open and candid about competing properties through other agents. She is someone I can trust and would want to be my agent:)
Hi Ying, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with Georgia, and look forward to working with you in the future! Best wishes from Douglas & Gordon in Clapham
5/5
GoogleHenry Wood was highly professional throughout our sales process. We would certainly recommend using DNG Clapham South to sell a property.
Dear Chris, many thanks for posting this and your recommendation - it is really appreciated. Best wishes from all of us at D&G
1/5
GoogleThey pass your details to numerous offices/colleagues in areas you aren’t looking to buy in. Expect 4 calls a day & multiple emails. I wouldn’t recommend giving them your details - they don’t tailor the search results & bombard you (I have requested to be removed - twice - and still receive multiple messages.
Hi Celeste Haywood, we are very sorry to see you rated us 1 star and would like to hear what happened. Please email your contact details to contact@dng.co.uk so we can follow up with you directly. In the meantime, please accept our best wishes.
5/5
GoogleHad the most pleasant and quick experience renting my dream flat with Gemma. Constant updates and always there when I needed her, I knew I was taken care of. The whole process was so fast and detailed, I couldn’t recommend Gemma and her team enough. Thank you for your help!
5/5
GoogleOmg Georgia! Is super amazing ... she is a great listener and a very hard worker. She takes on board all criteria and does her best to try to secure that dream home, regardless of your circumstances she is patient and willing to always go the extra mile ... we truly appreciate all your efforts and we hope it does not go unrecognised
Dear Lauryn, we are so pleased to hear this! Thank you very much for your lovely recommendation of Georgia. Best wishes from everyone at Douglas & Gordon
5/5
GoogleGemma was excellent and extremely helpful in helping us find our new home. Thanks for all the help D&G!!
Dear Jasper, our pleasure! Many thanks and best wishes from everyone here at D&G
5/5
GoogleExcellent service got me sorted no problem
Dear Ray, thank you so much for your review! We are so pleased that you had a positive experience with Kelley. Best of luck with the house move! Best wishes, D&G
5/5
GoogleThe Sales Manager Georgia provided me with amazing service. I enquired about properties around the Clapham area and she was informative, pleasant, super professional and really took time out to help me. I haven’t experienced such amazing service ever in my life and I have already started to recommend her to everyone I know who’s looking for a property.PositiveQuality, Professionalism
Dear Rekio, that is wonderful to hear! Thank you so much for your recommendation of Georgia, we truly appreciate it. Best wishes from everyone at Douglas & Gordon
5/5
GoogleAlthough we have ended up finding our ideal property with another agent, we were really impressed by the service Rory provided. He was proactive in suggesting plenty of potentially suitable properties for us to view, willing to go out of his way / be flexible about viewing appointments and attentive in always following up afterwards. We found him genuine, friendly and knowledgeable about the properties.
Dear Aoife, Rory is great isn't he! Thank you for taking the time to write this review. Best wishes from everyone at D&G
5/5
GoogleWritten on behalf of Gill Hallett. D&G were very helpful and friendly. Luke, Koby and Henry in particular, in fact the whole team. They dealt with any problems or challenges quickly and efficiently. I felt like they were there for me every step of the way and made my sale feel effortless. I would highly reccomend them and use them to sell properties in the future.
How very kind of you! Many thanks and best wishes from all of us at D&G
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
