5/5
GoogleJack was incredibly easy to deal with. Very honest, straight forward and professional.
Trusted Agent profile · London
Douglas and Gordon London reviews
★★★★★
585 reviews across 1 platform
190 Upper Richmond Road, Putney, London, SW15 2SH
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 190 Upper Richmond Road, is rated 4.9 out of 5 across 585 reviews on 1 platform, including 585 Google reviews rated 4.9.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleThe team of East Putney were great! Thanks a lot! Hannah was amazing!
4/5
GoogleElla and Nick have been diligent and proactive in ensuring this complicated transaction was closed. I appreciated their expertise and availability.
Agent replied · 12 October 2026
Hi Binni Adu, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents East Putney
1/5
GooglePotentially the worst team I have ever dealt with.
Agent replied · 12 October 2026
Hi Danial Khan, we are very sorry to see you rated us 1 star and would like to hear what happened. Please email your contact details to contact@dng.co.uk so we can follow up with you directly. In the meantime, please accept our best wishes.
5/5
GoogleMany thanks to Sophie and her team for finding a tenant immediately our flat went on the market. Great work!
5/5
GoogleI have used D&G for well over 20 years and will continue to do so because i have always found the staff to be very friendly and helpful, plus they have always found me excellent tenants.
Agent replied
Dear Michael, we are so appreciative of both your loyalty and your kind words. Very best wishes from all of us at D&G
5/5
GoogleI was told buying your first property can be one of the most stressful times of your life. Douglas & Gordon made this experience seamless for me and would highly recommend them.
Agent replied
Dear Jamie, thank you for your review! We are so happy to hear we could assist in purchasing your first property. Best wishes from everyone at Douglas & Gordon
5/5
GoogleAmazing service . Hannah was sooo helpful throughout . Would definitely recommend
5/5
GoogleSophie Allin was extremely professional and very helpful in our search to finding a new home. Thank you
5/5
GoogleHelped us find a fantastic flat in Putney. Much better service than other agents in the area. Lydia is a star.
5/5
GoogleI have the pleasure of dealing with this office four or five times a day and find them charming, polite and really helpful. The service is fast and efficient and they work very well as a team. The last property they rented for us went over the asking price in one day. The office is friendly and it is like being part of a large family.
5/5
GoogleIt’s been a pleasure working with Jack Lee. Very friendly, helpful and quick response time, which I appreciated. Has definitely made my home purchase hassle free so far!
Agent replied
Hi Ramona, thanks so much for taking the time to write this review. We're so happy to hear that Jack has made your home purchase hassle-free, congratulations on finding your perfect home. Best wishes from the Douglas & Gordon team in East Putney
5/5
GoogleElla has shown great experience , enthusiasm and professionalism in trying to find my son and I a property. I can fully recommend her to anyone in the same situation . David Weight
Agent replied
Dear David, we are so pleased to hear that! Best wishes from everyone at D&G
5/5
GoogleDidn't end up renting through D&G in the end but thought the agents had great communication and had some very nice suggestions throughout the search process.
Agent replied
Hi Steven, thanks for writing this fantastic review. We're so pleased to hear how happy you are with the service you received from our team. Best wishes from the Douglas & Gordon team in East Putney
5/5
GoogleI had a very positive experience with Jack Lee and the Putney office. He is always available, ready to answer any question and listen to my requests.
Agent replied
Hi Giusy, thanks for this great review. We really appreciate your recommendation of Jack. Best wishes from the Douglas & Gordon team in East Putney
5/5
GoogleIf you're looking for someone to help you navigate the ins and outs of Putney's rental market, look no further than Douglas & Gordan's Sophie - surely the best negotiator south of the river. Her diligence finding properties that matched both physical requirements (rooms/space, distance to transport, etc) and personality and style was second to none. What a lovely girl too ;) Happy to recommend.
5/5
GoogleKnowledgeable, responsive, flexible and good communications. Dealt with Sophie A who was punctual for appointments. Happily recommend.
5/5
GoogleI enquired about a property and had a lovely gentlemen called Thomas assist me. He was knowledgable, conscientious and polite. I hope he is recognised for his hard work.
Agent replied
Dear Ed, thank you very much for your lovely review, we highly appreciate it! Best wishes from everyone at Douglas & Gordon
5/5
GoogleI had a great experience with Esther! She was very friendly, kind and helpful with our decision making! I would highly recommend her and this company for a professional guided property hunt!
Agent replied
Dear Alexandra, many thanks for taking the time to write this lovely review! Best wishes from everyone at D&G
5/5
GoogleI bumped into Matt as he was showing round another client around in the flat I was renting, I expressed that I was looking into buying in the area. He set up a couple of viewings to show me what's available for my price range and has done a fantastic job so far, extremely professional and courteous.
5/5
GoogleVery efficient service from the Douglas and Gordon East Putney team. From first viewing to completion on a property purchase, the team were on hand to finalise and negotiate. Many thanks! Katja
Agent replied
Dear Katja, that is brilliant to read - thank you and many thanks from all of us at D&G
5/5
GoogleD&G had a great range of properties to offer. The staff were attentive and professional throughout the process. Always responsive to queries and provided support when needed.
Agent replied
Dear Shayan, that's great to hear! We really appreciate your recommendation of the team. Best wishes from everyone at Douglas&Gordon
5/5
GoogleI had a viewing with Amy today. Lovely, friendly and polite lady who was by the flat before me and on time. Absolutely enjoyed the viewing with her.
Agent replied
Dear Ati, this is great to hear! Best wishes from everyone at Douglas & Gordon
5/5
GoogleWe had an incredible experience with Sophie and Isabella at Douglas & Gordon. Really great service and such kind people. Would highly recommend working with these ladies :)
Agent replied
Dear Jenna, we really appreciate your recommendation! Best wishes from everyone at Douglas & Gordon
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Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
