Douglas Allen London reviews

★★★★★ 4/5

Trustpilot

Douglas Allen (Walthamstow branch) were abosolutely fantastic

Douglas Allen (Walthamstow branch) were provided a brilliant service for my purchase of a property. In particular I found Jay very helpful and went above and beyond. I used their conveyanceing service which provided a fast and efficient service and resulted in a quick purchase for me. They also kept me informed throughoutNathan, Andrew Bilby and Faisal (the Mortgage adviser) were also very good throughout the whole process.

Ilyas · 31 March 2017

★★★★★ 5/5

Trustpilot

Chingford Douglas Allen

Chingford Douglas Allen were great, the whole team were there for me all the way through my sale and James secured me a buyer at a price I was very happy with, in less than 12 weeks I had put my home on the market and completed.I would also like to mention Natasha who was a huge help In guiding me and advising me through my sale.

Frank · 6 April 2018

★★★★★ 5/5

Trustpilot

michael Clark Douglas allen

Thanks to Michael and all the team at hornchurch. They are very professional and work to a very high standard

Tony · 1 February 2017

★★★★★ 5/5

Google

During the time of my search to find a nice property I got in touch with Anita Kaur from Douglas Allen Walthamstow office, who had some great recommendations on properties for me to view. She had great ability to understand the motivations and requirements regarding my search just over a couple of phone calls we arrange some viewings where I have placed an offer, finger crossed, Thanks once again for your help Anita !

Leonard · 12 June 2023

★★★★★ 5/5

Trustpilot

Confident we chose the right estate agent

From the initial meeting with Michael Clark, who explained the whole process of selling our property and answered all of our queries , we have felt completely assured with our choice. From arranging the brochure , and booking viewings for the open day, which was successful, all the staff have been professional and helpful throughout the whole process. A big thanks to everyone, very happy with the service.

Kathy · 15 September 2016

★★★★★ 5/5

Google

Maria and Ammer at the Walthamstow office made buying my first home a dream. They were friendly yet professional. Always quick to respond to my questions and phones calls. They told me how to do all the things I didn’t know I had to do when buying a home. I highly recommend contacting them if you are looking to buy.PositiveResponsiveness, Professionalism

Sarah · 25 October 2020

★★★★★ 5/5

Trustpilot

Thank you Douglas Allen (Walthamstow)…

Thank you Douglas Allen (Walthamstow) for the quick sale of my property and 10/10 to Maria for her professionalism, advice and care all the way through the sale. She is truly an outstanding Branch Manager and a real asset to DA. I will definitely recommend you to friends and family. Once again, many thanks and keep up the great work. Ms Jackie (Walthamstow)

Jacqueline · 15 March 2020

★★★★★ 5/5

Trustpilot

Great Experience,.

We've used Douglas Allen twice, once to buy our property and once to sell it. We've been particularly impressed with the dedication and professionalism of Linda, our Sales Progressor, who went above and beyond to assist us with finalising our sale. We are grateful that everything panned out in the end, thanks to her perseverance and commitment throughout the process.

Mr · 16 January 2021

★★★★★ 5/5

Trustpilot

Great day with Ian White on the phone…

Great day with Ian White on the phone sorting our sale, very helpful loads of communication and guidance. A great result all parties happy.

Ginny · 4 July 2024

★★★★★ 1/5

Trustpilot

Very poor advice and service from the…

Chingford Mount Douglas AllenVery poor advice and service from the branch manager. He put a buyer forward with no proof of funds and agreement in principal. The buyer was an investment buyer and had to raise funds from multiple properties. The branch manager keep on telling me that the buyer have funds ready and kept on lying to us which was not the case. Douglas Allen dragged the sale out over 7 months where the sale collapsed at the end of the day. Complete mismanagement from their part. We made it very clear in the beginning that a buyer must have proof of funds and agreement in principle but the disregarded our request. They also become a bit of a bully when we terminated the sole agency agreement in August then told us again that we need to hand in notice in September when we decided to go with a different agent. I will highly recommend not to use this branch.

Johann · 29 October 2022

★★★★★ 5/5

Trustpilot

Selling Property during Covid 19

Lucy and Chelsey have both been brilliant during this Covid 19 lock down period. They have managed to secure a buyer for our property within the last 4 weeks.We have been very impressed with their commitment throughout these difficult time.In our opinion they are both assets to Douglas Allen and would recommend anyone looking for an Estate Agent to use this company.

Rose · 11 May 2020

★★★★★ 5/5

Trustpilot

Very happy

We are very happy with Rebecca and the team at Douglas Allen for helping us find are new house

Paul · 19 March 2017

★★★★★ 5/5

Trustpilot

Douglas Allen Chingford

Great service, after meeting with James he gave me the confidence to put my home in the market and take the first step, His Team were amazing and secured me a buyer within 3 weeks and then he managed to negotiate me a great deal on my new home. All in all I thoroughly recommend Douglas All for a stress free professional service.Mrs P

Pam · 30 May 2019

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service friendly professional confident staff. Great communication at all times. Highly recommend. Special thanks to Danny. Claire Northcott

Claire · 30 November 2015

★★★★★ 5/5

Trustpilot

Hasan anwar and Mohammed done a grate…

Hasan anwar and Mohammed done a grate team work helping me view a home I eastham. They were very honest polite they even negotiated with the vendor to get the property in my offer. Both of them are star. I wish them all the very best and carry on looking after customer the way they looked after me. Thanks H and Mo

Asia · 1 February 2020

★★★★★ 5/5

Trustpilot

Woodford Douglas Allen

Being first time buyers it was great to have someone like Khaleesha guiding us through the process could not have been bettered. She was helpful and provided us with information when needed. With all the stories of first time buyers and how things could go wrong, again it was great to have a good team behind us, helping us to make the process as smooth as possible.

Bradly · 1 October 2015

★★★★★ 5/5

Trustpilot

Eastham Douglas Allen

Hassan from Eastham branch has been really helpful with the whole process of buying my first property. He went out his way to answer Any queries and guide me to the next stages. I felt he was very professional and patient with me. I would recommend Douglas Allen to freinds and family due to my positive experience.-Farhana and sultan

Farhana · 22 December 2020

★★★★★ 5/5

Trustpilot

Douglas Allen in Chingford

Douglas Allen in Chingford. Staff are very warm, welcoming and friendly. They work extremely hard to sell your property. They give honest and professional advice. They are always available to answer any concerns I found that James and Jesse listened and offered support when needed and they were never pushy and always put the customer first. Thank you for a wonderful customer experience.

Audrey · 24 August 2019

★★★★★ 5/5

Trustpilot

Friendly & Helpful Staff!!...

Would definitely recommend Douglas Allen especially Khaleesha who is very helpful and has great customer service skills.

Vicki · 21 June 2018

★★★★★ 5/5

Trustpilot

Professional From Start to Finish

From start to finish the service provided was of a high standard. Good photography, lots of viewings, we had offers within two weeks. The service between offer and completion was exemplary, our "Sales Progressor", Andrew, kept us very well informed at all stages and worked tirelessly on our behalf, chasing up solicitors and other estate agents in the chain, resulting in a successful sale.

Tom · 19 April 2017

★★★★★ 1/5

Trustpilot

In my opinion and speaking for myself I…

This review relates to the East Ham branch. In my opinion and speaking for myself I have bought and sold many properties and used many estate agents over the years however this agent over promises and under delivers, the amount of calls I had to make and the amount of emails I had to write in order to chase up and push forward was unacceptable. I personally would never recommend or ever use this company again. I suggest you find an alternative agent in this area!

Heather · 15 September 2022

★★★★★ 5/5

Trustpilot

Khaleesha from Douglas Allen has been…

Khaleesha from Douglas Allen has been gem. She was helping us look out for a property. The enthusiasm and urgency shown by Douglas Allen was excellent. If we ever had to sell a property I think we would definitely go to them. They are well informed and research the properties well. Great job !!

Charmaine · 29 November 2021

★★★★★ 5/5

Trustpilot

Fantastic service and assistance !!

We bought our second property through Douglas Allen and overall we had a very good service. We’ve viewed 3 properties through the agents and we put an offer for the one we liked. As this was a new built, they liaised well with the sellers and got us all necessary details. Jordan has always kept us up-to-date with the progress and assisted in inspecting this property.

Raj · 27 February 2017

★★★★★ 4/5

Trustpilot

Good service

We purchased a flat in Forest Gate via the East Ham branch. The sale went through very quickly, and the staff we dealt with (primarily Waseem and Andrew) were generally helpful and friendly. My only main criticism is that on the occasions when we tried to contact the branch via phone and they could not take our call, they did not return our calls when asked.

David · 16 December 2016