Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJoe and his colleagues
Joe and his colleagues have been most helpful in handling teething problems in my new letting arrangement. Communication has been effective and straightforward.
Consumer · 9 August 2023
Agent replied · 28 October 2023
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica Carson has been a great agent
We've been really happy as tenants with our dealings with Jessica Carson. She's polite, efficient, knowledgeable and empathetic. Keep up the good work Jessica!
Stephanie · 14 July 2023
Agent replied · 28 October 2023
Dear Stephanie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotSafe pair of hands
Dexters sold our flat after another agent couldn’t. Sam who completed the sale was a safe pair of hands and steered our transaction through several bumpy moments including a departing solicitor and a demanding buyer with difficult timelines. Much appreciated.
Stella · 15 September 2021
Agent replied · 28 October 2023
Dear Stella, Thank you for your review, and mentioning your experience with Samantha in our Dartmouth Park office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience
Overall we have had a great experience with Dexters! Lindsey our property manager was amazing - she sorted all of our issues and enquires quickly and dealt with any issues efficiently and professionally.
Leah · 6 September 2022
Agent replied · 28 October 2023
Dear Leah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommended
When we sold our flat we contacted 4 Agents and the professionalism, friendly attitude and reassuring honesty of Dexter's initial visit made them stand out. From there on we received excellent service from the team and wouldn't hesitate to recommend them.
Anne · 2 July 2021
Agent replied · 28 October 2023
Dear Anne, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. We wish you the best of luck going forward. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotNeil Plit handled the resetting
Neil Plit handled the reletting. Prompt, helpful and efficient. A credit to a uniformally excellent team.
Douglas · 19 January 2024
Agent replied · 24 March 2024
Dear Douglas, Thank you for taking the time to leave a wonderful 5* review. Neil will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGraziana from West Hampstead branch
Graziana from West Hampstead branch has been a pleasure to work with during the previous tenancy. Always happy to help.
Rebecca · 18 October 2023
Agent replied · 28 October 2023
Dear Rebecca, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOverall great experience
Overall my experience with Dexters was great. Ruairi at Hackney branch was always helpful, responsive and efficient. He relayed everything in a timely manner and there was always someone to assist with urgent enquiries etc. if he wasn't available.
Customer · 3 November 2021
Agent replied · 28 October 2023
Thank you for taking the time to leave us a 5* review. We are pleased to read that you have had a great experience with Ruairi and the team in our Hackney office. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotLandlord review
As a landlord we have worked with Dexters for many years to help manage our property and always have received excellent support. They are proactive in dealing with tenants and their excellent tenant referencing has meant we have had very few issues with tenants
Martin · 15 October 2020
Agent replied · 28 October 2023
Dear Martin, Thanks for the great five star review. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotTenancy renewal handled professionally
Anthony Grundy in tenancy renewals did a brilliant job renewing my Landlord agreement, giving advise and reassurance where needed. Very friendly and efficient.
Georgia · 30 July 2023
Agent replied · 28 October 2023
Dear Georgia, Thank you for your kind comments regarding Anthony and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMr Erjon Bejtullahi helped us…
Mr Erjon Bejtullahi helped us tremendously in the search of our new flat. Everything worked smoothly and can only recommend Dexters services.
Omar · 24 August 2023
Agent replied · 28 October 2023
Dear Omar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters
Nabeel has always been very helpful and attentive, as have all the staff members I have had dealings with.
Neetu · 7 November 2023
Agent replied · 24 March 2024
Dear Neetu, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe received great support from Jamie Davies at Dexters. He was very friendly and efficient in responding to any of our questions or concerns.
Nathan · 29 June 2023
Agent replied · 6 July 2023
Dear Nathan, Thank you for your wonderful 5 star review regarding Jamie. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat service, sold our flat with these guys, they were lovely to deal with and secured us a great price. Recommend.
John · 17 September 2023
Agent replied · 1 October 2023
Dear John, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotReally impressed with dexters in…
Really impressed with dexters in Hackney and thought they went above and beyond my expectations of what I was expecting. They really helped to get me through the buying process and were incredibly responsive and great at communication. Highly recommend!
Ryan · 14 August 2021
Agent replied · 28 October 2023
Dear Ryan, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotHave a great experience of working (in…
Have a great experience of working (in particular) with Donalina and Sheikh at Dexters property management In Kingston. Thoroughly recommended.
Henry · 9 October 2023
Agent replied · 28 October 2023
Dear Henry, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience with Lily
Really pleasant interactions with Lily Dimitrova during our house inspections. She is a very friendly, understanding and sweet lady!
Sagar · 1 November 2023
Agent replied · 24 March 2024
Dear Sagar, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHad a great experience with Konrad at…
Had a great experience with Konrad at Dexters. Fast replies to any questions we had, a smooth and excellent experience overall! Would highly recommend.
Stephen · 22 June 2023
Agent replied · 28 October 2023
Dear Stephen, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProperty Management Team 3
Great working relationship with property management Team 3. Always give clear instructions and help us to organise works.
James · 24 November 2023
Agent replied · 24 March 2024
Dear James, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTeddington office
Tallulah from the Teddington office has been really helpful sorting out a maintenance issue for us - quick action and great communication throughout the process.
Kristina · 16 May 2023
Agent replied · 28 October 2023
Dear Kristina , Thank you for taking the time to leave a lovely review regarding Tullulah. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotWe had a nice experience finding our…
We had a nice experience finding our place thanks to our Realtor Daniel. They were kind and helpful throughout our journey.
Alexia · 4 September 2023
Agent replied · 28 October 2023
Dear Alexia, Thank you for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotGood experience
In my experience there was a lot of follow up with made the paper work more pleasant to work on .
Sofi · 4 September 2023
Agent replied · 28 October 2023
Dear Sofi, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotThe worst Agency ever
The worst Agency ever ! Apartment rent is rotten and dirty and the agent simply does not answer the calls . We will go to the police ! It is a robbery
Mr · 12 September 2022
Agent replied · 28 October 2023
Dear Giorgio, I am concerned to read your comments and I am sorry you have had to leave a 1 star review. I have forwarded your comments to our Head of Property Management. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 3/5
TrustpilotThe most dishonest property agency …
The most dishonest property agency I have ever faced in UK. Absolutely horrible and I warn everyone to avoid dealing with them .The 3 star is only for couple of nice people working there.
Soheila · 15 June 2022
Agent replied · 28 October 2023
Dear Soheila, Thank you for your feedback. I am aware the Director of our Isleworth office has been in contact with you to discuss this matter. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.