Trusted Agent profile · London
★★★★★
662 reviews across 1 platform
4 Spring Street, London, W2 3RA
Dexters's office in London, at 4 Spring Street, is rated 4.8 out of 5 across 662 reviews on 1 platform, including 662 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleChloe & team found a tenant for us very quickly and sorted everything professionally and with minimal hassle. Got everything we asked for :)
Dear Hoey, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleGreat service, very professional , would highly recommend especially Bella and Rax.
Dear Salem, Thank you very much for your great review regarding our Paddinton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleAs a landlord, I have found Martina Toppi at Dexters extremely helpful and professional in finding me excellent new tenants.
Dear Martin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleI needed to organise a rental property in short order and Rosa at Dexter's was a real help! I was able to organise a distance video viewing and she helped me through the relevant paperwork and offer process. Very pleased with the speedy and smooth service I received! Zoe HawkenPositiveResponsiveness, Professionalism
Dear Zoe. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI had a great experience with Dexter's. Chloe, our agent, was friendly, professional and extremely supportive in our search. She encouraged us to ask questions and actively checked in with us during our search.
Dear Josh, Thank you for your kind comments regarding Chloe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe collaborated with Bella for our apartment search and she was very nice and helpful.
Dear Andrea, Thank you for your kind comments regarding Bella and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
5/5
GoogleWe had a great experience with Chloe as an estate agent. Very helpful and communicative and not too pushy. Highly recommend!
Dear Brendan, Thank you for leaving a Google review for our Hyde Park and Bayswater office. Kind regards, Asma, Customer Relations Team
5/5
GoogleWe had a great experience with Chloe as an estate agent. Very helpful and communicative and not too pushy. Highly recommend!
Dear Brendan, Thank you for leaving a Google review for our Hyde Park and Bayswater office. Kind regards, Asma, Customer Relations Team
5/5
GoogleAaron was very helpful. Great service.
Dear Panos, I am writing to say thank you for your kind comments about the service you received from our Hyde Park & Bayswater Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleJadasa provided me and my housemates with amazing support in the past month regarding issues with the house. She was very prompt at replying and taking my calls, as well as communicating and keeping me informed with any updates and works that had to be done! Thank you so much for your help Jadasa☺️
Dear Anais, We greatly appreciate you putting aside the time to submit a review about our Hyde Park & Bayswater Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleExcellent experience of renting. Raxma and Vickey working there are always available on request and very keen to help. Very good working environment of this office. It seems that everyone is working very hard here. When you get into the office, there will be at least three staff say hello to you and very happy to help. :)
Dear Xie, We are delighted to read that our Paddington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleHave been 3 years so far relying on Dexters for our tenancy and the people of this agency never let us down...special thanks to Sarah Richards who has always been helpful and ready to reply to our tons of questions...
5/5
GoogleI can't recommend Dexters more highly in particular their property management dept. Judith Reid deserves a mention as she has been especially helpful A year from my last review on the service remains excellent and I would also like to commend my new property manager Jadasa Andjadiumi for being really friendly and professional
Dear Hugo, I am writing to say thank you for your kind comments about the service you received from our Paddington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleThank you to the rental team at Dexters. Fiona & Rosa did a great job, especially considering the present circumstances. Swift placement of a tenant was a great achievement, as was the hard work to make the new occupant feel at home. Thanks again.PositiveResponsiveness, Quality, Professionalism, Value
Dear Robert, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleHad a very positive experience dealing with Dexters to secure a flat in Paddington. We worked closely with Rosa Lopez and she was extremely helpful and responsive throughout the process. Rosa showed us an extensive range of properties which matched our requirements. We would definitely recommend.PositiveResponsiveness, Professionalism
Dear Niamh, Thank you for your kind words regarding our Hyde Park office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleBella assisted us with our property search. Best service received from an estate agent, very attentive to our needs, proposing great properties, impeccable service
Dear James, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleBella has secured great tenants for my rental property in an expedient and professional manner. Seamless process and highly recommended for any W2 rentals!
Dear Stephen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI can’t say enough good things about Codie Proud. Attentive service, always communicating and a friendly smile when showing us around her area. She really is an assist to her company.
Dear Claire, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRosa at Dexter’s is really on the ball in a very competitive and difficult market. She’s friendly, has a can-do attitude and the ability to really pinpoint exactly the right type of properties - saving search time and effort. Yay Rosa!!!
Dear Matt, It’s great to hear that you have had a brilliant experience with our Hyde Park & Bayswater office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRax is really nice :) nice staff!
Dear Sara, Thank you very much for your great review regarding our Paddington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleReally impressed by Dexters' Paddington office and Nick in particular. What we wanted was really listened to and respected rather than facing a hard sell for more expensive properties. Also, everything was very efficient with organising viewings and got the paperwork turned around really fast so we were able to move in pretty much straight away.
Dear Natasha, We are delighted to read that our Paddington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleSearching for a flat in London would have been a nightmare if my partner and I had not met Rosa Lopez, from this Dexters. Warm and empathic treatment, always caring for clarity and smoothness of the renting process.PositiveResponsiveness, Quality, Professionalism
Dear Sebastián. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleGreat experience renting my flat with Millie. She is super professional, knew all the details around the property and is on top of things. She made sure everything went over very smoothly and I can only vouch highly for her
Dear Konstantin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExcellent service! Very professional and helpful in identifying properties of interest and arranging viewings/providing further information. I viewed lettings with Rosa, who was extremely well-informed, pro-active, friendly and helpful - she made the whole experience much easier to navigate, even amidst the challenging circumstances of Covid-19.
Dear Elissa, I was delighted to read the comments in relation to our Hyde Park office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
