Trusted Agent profile · London
★★★★★
662 reviews across 1 platform
4 Spring Street, London, W2 3RA
Dexters's office in London, at 4 Spring Street, is rated 4.8 out of 5 across 662 reviews on 1 platform, including 662 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleTom was following up our case professionally. Their team assist us to move into our new home in seamless.PositiveQuality, Professionalism
We are pleased to read you received a five star service from Tom in our Hyde Park and Bayswater office. We hope that we can assist you again in the future. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleAaron was amazing! Took time to listen to me, showed me some lovely properties and helped me find a great place! 5 star service!
Dear Olivia, We greatly appreciate you putting aside the time to submit a review about our Hyde Park & Bayswater Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleFab service from Raxma at Dexters over the last couple of weeks. Can't wait to move in to our new home. Everything has been perfect. Thank you Raxma
Dear Luke, Thank you for your review regarding your experience with our Paddington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleRaxma was so helpful and really understood exactly what I was looking for. Dexters were so friendly and efficient that I have already recommended them to a colleague
Dear B Denham, Thank you for your review regarding your experience with our Paddington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleVery professional, I was helped by Parys that always kept me updated on my application and was very transparent with me through the process, thank you
Dear Antoine, I am writing to say thank you for your kind comments about the service you received from our Hyde Park & Bayswater Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleVery professional and engaged Special thanks to Rosa for all her efforts.PositiveProfessionalism
Dear Paulina, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleMy girlfriend and I just moved to a new flat and Amy has been helping us a lot. She is a very professional Property Manager.
Dear Riccardo, Thank you very much for your great review regarding our Hyde Park & Bayswater Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleThe estate agents with a heart! Just when I thought that estate agents were only after fast money, I found Dexters in Paddington. :) Tom really cared even when there was no money to be made. He was extremely helpful, making suggestions, being supportive, and making appropriate referrals for things that were outside the scope of the estate agency. I will definitely use Dexters in the future and highly recommend them to anyone!
Dear Alina, We appreciate you taking the time to submit your review regarding the service you received from Tom and the team at our Paddington Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleThe team at Dexter's in Paddington are fantastic, they're pro-active, professional and a pleasure to deal with. From the moment I listed my property to the day I completed, I was continually consulted and kept up to date. They gave good, honest advice and tirelessly liaised between solicitors and management companies to push the paperwork through. I have no hesitation in recommending them - with a special mention for Mark, James and Rebecca.
Dear Natalie, Thank you very much for your great review regarding our Paddington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleHad a great experience with Dexters. I was being assisted by Corrin Hall who is very prompt and responsive. She managed to show us a few options right away that would meet our requirements and budget which was very helpful and saved us a lot of time and effort.
Dear Anwesha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleVery happy with my experience with Dexters. Billy has been very professional and knows exactly what I was looking for. Couldn’t recommend more highly
Dear Nick, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hyde Park & Bayswater Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleExcellent service and team! Loujain was especially helpful and would highly recommend if you’re looking for a flat in the area
Dear Kamelia, Thank you for your review regarding your experience with our Hyde Park & Bayswater Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleRaxma was fantastic and has made everything easy for both the tenant and myself, the landlord. Nothing seems to be to much trouble. Very pleased.
Dear Richard, Thank you for your review regarding your experience with our Paddington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleBella Carco and Codie Proud are some of the best agents we came across during our most recent property search. They always showed us viable properties in good condition, and their communication was excellent throughout.
Dear Klara, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Bella and Codie, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
GoogleVery professional and welcoming. Special thanks to Adam 👍🏼 …
Dear Hamza, Thank you for the great feedback about Adam. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRosa and Cassian have been so efficient in getting my flat rented out hassle free in a short amount of time. Rosa has kept me updated throughout and has responded to any of my queries in a timely manner. I couldn't be happier with the service that has been provided by Rosa and the entire Dexter's team.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleOur journey to securing a house has been made very easy with Rosa's help. She is always friendly and has been more than helpful in ensuring our requirements have been met! Since we cannot attend the in person viewing, she has catered to our situation and offered to facetime us to show us around the property. Brilliant service!
Dear Maria, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleReally professional experience from Dexters. We were introduced to a number of apartments when we were viewing by Rosa Lopez, she was selective in what she showed us and as a result found us what we were looking for. Following the offer acceptance stage she has also been easy to deal with and great at communicating. I would recommend Dexters and use them again.
Dear Sam, Thank you so much for the fantastic feedback, the team at Hyde Park are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleLoujain has been a great help with my search so far! Top service and very knowledgeable of the local area.
Dear Sultan, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleDexters did a great job and really helped with my purchase. Marcel was fantastic - freindly and honest - couldn't have asked for more!
Dear Pablo, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to Marcel from our Paddington Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleWe have been seriously impressed with James, Sales Manager of Dexters in Paddington. They took on our property and got us a buyer in a matter of weeks in a very flat market. But what stands out with Dexters has been the customer service. They have proven to be honest, professional and extremely efficient. They have kept us informed at every stage, managed expectations and demonstrated an expert insight into the market!!
Dear Craig, I am writing to say thank you for your kind comments about the service you received from our Paddington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI was in touch with Chloe from Dexter for my property research. She have been helpful and lovely. Contrary to other agency she was not pushy and gave me the time to look and find the perfect place to move in. Thank you again for your help.
Dear Virginie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
1/5
GoogleSO RUDE!! Dealt with a woman called Martina Toppi, she was condescending and rude from the outset. Such a horrible experience. Don't let the face reviews on here fool you. STAY CLEAR!
Dear John, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma, Customer Relations Team
5/5
GoogleIlaria from Dexter Paddington was very professional and useful and efficient throughout the whole process of the purshase of the flat. Thank you
Dear Raya, Thank you very much for your great review regarding our Paddington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
