Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

612 reviews across 1 platform

140 Northfield Avenue, London, W13 9SB

Dexters's office in London, at 140 Northfield Avenue, is rated 4.9 out of 5 across 612 reviews on 1 platform, including 612 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

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4.9 / 5

612

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Just completed a very successful house sale with Dexters. The whole team were really friendly and professional, especially Fabio who helped us navigate our way through some unforeseen delays. He kept everyone informed and helped keep the chain intact. Would definitely recommend.

Todd · 14 June 2021

Agent replied · 13 June 2024

Dear Todd, Thank you for your kind words regarding our Northfields office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Dear all, I would like to share with you my experience in trying to find a new house. I have started the search at the beginning of February. I must say that it was challenging because my situation was peculiar and I faced several refusals of my offers. After 2 months of searching and being tired of viewings, I found a nice house and the property was managed by Dexter. In less than 2 days I had a new home and all thanks to Daniel the manager and Jourdain the agent. I must say that before I was dealing with several other agencies, but nobody was able to understand the advantages of my offer or willing to help me. I thought that I would be forced to look for a sharing solution which was my worse nightmare. But a big company like Dexter, with experienced people managed to get a house for me.

Viorela · 26 August 2019

5/5

Google

Amazing work as per usual from Dexters in helping me to find a great property to rent. Special thanks to the new northfield branch in always being fast, professional and continuously updating me and keeping me informed. I can’t recommend Liam and the rest of the team enough!

Zaynab · 15 June 2019

Agent replied · 13 June 2024

Dear Zaynab, Thank you very much for your great review regarding our Northfields Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Was a pleasure to work with Marc, always very professional and helpful. Thank you so much.

Carrie · 16 November 2025

Agent replied · 16 April 2026

Dear Carrie, Thank you for taking the time to leave a wonderful 5 star Google review. Marc will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Dexter's is a great company, I worked with Blair from the Northfield branch he was amazing honestly couldn't ask for a better estate agent

Tania · 14 June 2023

Agent replied · 13 June 2024

Dear Tania, Thank you for taking the time to leave a lovely review regarding Blair. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Blair was a legend showing us around, very helpful and responsive to our inquiries

Myfanwy · 14 February 2024

Agent replied · 13 June 2024

Dear Myfanwy, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters agents especially Alex were really helpful in getting the property right within my required time. They are super helpful and very humble and getting all the work done related to selected property.PositiveResponsiveness, Professionalism

Vikhyat · 14 June 2022

Agent replied · 13 June 2024

Dear Vikhyat, we are pleased to read that you have received 5* service from Alex in our Northfields office. Thank you for taking the time to leave your kind comments. We wish you all of the best going forward. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Ethan has been amazing to work with, he is very professional and helpful!

Andrea · 26 February 2024

Agent replied · 24 August 2024

Dear Andreea, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Daniel and his team were first class. They promptly answered all my queries, were kind, helpful and professional. Daniel listened to my brief on the type of tenant I wanted, respected that and took the time to find the right family. They showed many prospective tenants around my property and I could trust their judgement when giving me feedback. This was refreshing in a market where agents are known for getting any tenant into a property quickly without really listening to the landlord.

Fiona · 26 August 2018

5/5

Google

We are renting the flat managed by this branch. Jourdain was really great when looking for place to live. He was really polite, helpful and professional, help us to rent the property quickly and with no stress. Milos is definitely an asset to the company. The house was inspected by him lately and he was really helpful in sorting some of the issues. He work quick and efficient and he's really friendly and understanding. I'll recommend this branch to anyine looking for the house in the area.

Marta · 26 August 2018

3/5

Google

We dealt with Sabrina in lettings and she was extremely friendly and helpful at all times. Very professional service and we would happily use the agency again. Edit (March 2018) Dexters were very good and efficient with us when we initially were moving in. However since then I have found their follow up service poor. I had a phone call from a gentleman from this branch when we we're trying to sort out a leak coming from the upstairs flat (also managed by dexters) and he was quite rude and dismissive of me. He talked down to me and told me I was wrong as it wasn't anything to do with their upstairs flat (it was...) There have also been occasions where they were meant to organise repair men coming in and it just never happened- our landlord had to chase them to get anything done I think their initial service was good but everything since has been disappointing.. I'm hindsight I don't think we'd chose to use them again..

Sally · 26 August 2018

5/5

Google

Spoke with Maria & Alex through out. Maria was absolutely lovely to work with, amazing customer service & really helpful. They both made my first move experience a breeze & would highly recommend this estate agents. Thank youPositiveResponsiveness, Quality, Professionalism

Ashleigh · 18 June 2021

Agent replied · 17 June 2024

Dear Ashleigh, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Northfields office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Louise Smith Customer Relations Team

5/5

Google

Ethan has been amazing to work with, he is very professional and helpful!

Andreea · 14 February 2024

Agent replied · 13 June 2024

Dear Andreea, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Myself, my girlfriend and our flatmate were looking for a place to rent after getting notice on our current property as it was sold by the current owners. We were in contact with a lot of estate agents but none provided the level of service that Michael in lettings did. He did his utmost to find us a place as felt like the only estate agent that cared about or needs, rather than the usual ‘take it or leave it’ attitude of others. Usually it's all about the landlord, but not in this case, and we really appreciated that. In the end, we had to split into two properties with a different agency for reasons that couldn't be helped but the level of service, care and professionalism that Michael dealt with us with left us feeling extremely good about Dexters and will definitely return next year when we are looking to buy a home in the area because of him. Highly recommend Dexters.

Pádraig · 14 June 2022

Agent replied · 13 June 2024

Dear Pádraig, It’s great to hear that you have had a brilliant experience with our Northfields office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sophie was very helpful , friendly and she really went out of her way to help get things done .the managers where also helpful and helped things go smoothly and right on time .would definitely recommend and also use their services again if I need to

Bolade · 28 December 2023

5/5

Google

I called in recently and spoke to Jenny on the phone. She was extremely helpful and polite, and I really look forward to speaking with her again when I kick off my search later in the year.PositiveResponsiveness, Professionalism

TE · 14 June 2021

Agent replied · 13 June 2024

Dear TE, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

As expected,once again very good service.Helpful,friendly and prompt to respond to any queries. Special thanks to Ruchika for her excellent work.

Safwat · 14 June 2023

Agent replied · 13 June 2024

Dear Safwat, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Chris has been really helpful so far… always quick to respond and really knowledgeable on all aspects of the process!

J · 14 June 2023

Agent replied · 13 June 2024

Dear Jo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a great experience finding an apartment with Dexters, I was registered with a few agencies and I must say Dexters by far the best! They were efficient and only showed properties that met my requirements. Thank you to Liam and Alex!

Lilley · 15 June 2019

Agent replied · 13 June 2024

Dear Lilley, Thank you for taking the time to write a review about the great service you received from our Northfields Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We have just sold our house and Liam was amazing, so friendly and helpful and kept me up to date and on top of everything at every step. Many thanks

Lee · 14 June 2022

Agent replied · 13 June 2024

Dear Lee, thank you for your kind comments regarding Liam in our Northfields office. We are pleased to read this and wish you all the best going forward. Kind Regards Asma Chughtai Customer Relations Team

5/5

Google

Aaliyah was great to work with, so on it, helpful during throughout the process, especially with speeding things up with paperwork, regular updates and check ins, which really gives you a peace of mind during the complicated process. Thank you!

Shakhnoza · 18 June 2020

Agent replied · 17 June 2024

Dear Shakhnoza, Having read your review, we would like thank you for your feedback about our Northfields Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Thank you Ethan Dogan especially who looked after me in my property. Thank you Eathan and Dexter 👍 …

Raj · 14 June 2023

Agent replied · 13 June 2024

Dear Raj, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Been working with Lucy for over seven years and have found her to be helpful whilst maintaining her professionalism at all times. She helped me to secure exactly what I needed at a time that I was super stress. Thank you Lucy.

Dawid · 15 June 2019

Agent replied · 13 June 2024

Dear Dawid, We appreciate you taking the time to submit your review regarding the service you received from our Northfields Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Great communication, particularly Daniel. He was always on hand to answer any questions and support us through the process. Even when things don’t go to plan, Daniel found us another property that was perfect. Would highly recommend using Dexter’s when searching for a property. Thank you very much!

G · 25 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Gold.

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