Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googlegreat experience. Maria was quick and followed us with professionalism. I highly recommend. And thanks again Maria !!!PositiveResponsiveness, Quality, Professionalism, Value
Maurizio · 18 June 2021
Agent replied · 17 June 2024
Dear Maurizio, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Louise Smith Customer Relations Team
★★★★★ 5/5
GoogleMany thanks to David Hughes and his dedication to finding and securing me a new home, completely new to me being a first time renter. All questions and correspondence answered speedily and fixed an issue promptly off his own back. Lovely to have met you & thanks again for your hard work.PositiveProfessionalism
Rebecca · 25 August 2021
★★★★★ 5/5
GoogleThe people at Dexters Northfield are simply great, from the welcoming and efficient receptionist, the skilled and cheerful negotiator case officer Arun, to the manager Domnick who personally took on board the probate sale of our dead friend's property with both efficiency and empathy in an emotional time for us. He and his great team have eased our minds and solved our problems. A five-star plus vote of thanks from Keith and Janetta.
Janetta · 14 June 2020
Agent replied · 13 June 2024
Dear Janetta, We greatly appreciate you putting aside the time to submit a review about our Northfields Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe've got a great service. There were a continuos follow-up and feedback from them.
Jose · 14 June 2022
Agent replied · 13 June 2024
Dear Jose. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleJourdain was extremely helpful when we were looking for our new rental. We felt like he really listened and understood our needs & requirements, and this was reflected in the properties he showed us. We were super pleased with the whole process.PositiveResponsiveness, Quality, Professionalism
Andrea · 25 August 2022
★★★★★ 5/5
GoogleExcellent service from the team, particularly Maria. Professional, prompt and an absolute pleasure to deal with. I would highly recommend.PositiveProfessionalism
Ross · 18 June 2021
Agent replied · 17 June 2024
Dear Ross, Thank you for taking the time to leave such great feedback regarding your experience with Maria in our Northfields office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAlex is very professional and always ready to help and answer for any question. Everything go smooth without any problems.
Sebastian · 14 June 2021
Agent replied · 13 June 2024
Dear Sebastian, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 1/5
GoogleA team full of Conmen. Absolutely disgusting and full of liars.
Sales Team including Manager will lie to you about properties being under offer so that you place higher offers so that they can make more commission.
Only found out upon meeting the actual owner of a property that informed me that there were no offers from any potential buyers.
Stay away from these unprofessional clowns and conmen.NegativeProfessionalism
Rajeshvar · 14 June 2021
Agent replied · 13 June 2024
Dear Rajeshvar, I am disappointed to read your comments and we would very much like to discuss this further with you. However, we are unable to locate you on our database as one of our customers or clients. If you could come back to me with further details as to whom you have spoken to and in relation to any specific property address, we can look into this for you. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleThe Lettings Team were very efficient in helping me and my sister move to London and find a flat, particularly Alex. We couldn’t recommend them enough!
Angela · 15 June 2019
Agent replied · 13 June 2024
Dear AbiMay, We are delighted to read that our Northfields Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAlex has been great help throughout this house hunting business and was really supportive despite the few hurdles here and there. Definitely recommend!
Craig · 14 June 2020
Agent replied · 13 June 2024
Dear Craig, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI can’t thank the team enough and recognise how professional, helpful, effective and efficient they are. Dealing with Ed and William ran like clockwork. I will definitely recommend Dexters to other buyers and sellers and use them again for my next property. Thank you guys.
Clément · 17 October 2023
Agent replied · 13 June 2024
Dear Clément, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe letting of my rental property was handled by Alex A. From start to finish it was a streamline service. Polite, cheerful, positive, efficient, busy with viewings from the outset, regular feedback with a first class result. Top rental reached, perfect tenants, handover was seamless and easy for me as a landlord. Brilliant. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Joseph · 25 August 2022
Agent replied · 13 June 2024
Dear Joseph, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleCalled in about an enquiry, both Maria and Alex were extremely helpful and knowledgeable. Super friendly and made me feel at ease
Sophie · 18 June 2020
Agent replied · 17 June 2024
Dear Sophie, Thank you for taking the time to write a review about the great service you received from our Northfields Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMaria was super helpful and really professional. Normally flat hunting can be a pain but she made it seem effortless. Definitely recommend!
Jessica · 14 June 2020
Agent replied · 13 June 2024
We are really pleased to read your positive review regarding the service from our Northfields Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe have worked with Lucy for many years and she has always been extremely helpful and very professional. Thank you & best of luck!!!!
D · 19 June 2019
Agent replied · 17 June 2024
Dear Diana, We are really pleased to read your positive review regarding the service from our Northfields Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleSpecial thanks to Liam, Domnick & Pam in helping to get our flat sold.PositiveResponsiveness, Quality, Professionalism, Value
Wasim · 18 June 2021
Agent replied · 17 June 2024
Dear Wasim, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleVery good service of this agency, I personally have good experience they helped me to find right place for me
Gagandeep · 25 December 2024
Agent replied · 8 January 2025
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 4/5
GoogleHelen and the team were incredibly helpful and sorted everything very quickly. However we did feel a bit pressured to solve everything straight away while we weren't in the country and were thrown off by a change in the agent showing us the house that we weren't told about. Still great service and definitely recommend!
Mateus · 26 August 2019
★★★★★ 5/5
GoogleGreat service from the whole lettings team at Dexters, and a special thanks to Daniel and also Helen, for helping to get us moved in as soon as possible. It was a stressful affair but we managed to get there in the end thanks to them. Fully trustworthy and would definitely recommend.
Tamana · 25 August 2020
★★★★★ 5/5
GoogleVery good follow-up by Daniel. Very good communication, was kept upto date with the tenant search process when necessary, was very proactive with getting tenants into my property. Will definitely be working with Dexters to secure future tenants for my other properties. Good experience, Thank you Daniel.
KEN · 25 August 2021
★★★★★ 5/5
GoogleVery positive experience. Domnick Kavanagh and his team is fantastic. Very knowledgeable and professional. I would recommend them to everyone.
Agnieszka · 14 June 2020
Agent replied · 13 June 2024
Dear Agnieszka, We greatly appreciate you putting aside the time to submit a review about our Northfields Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHaving successfully rented a place in a very short time with minimum hassles, wanted to voice out my appreciation for Dexters, especially Jourdain. His patience and professional approach made what could have been a difficult process quite easy. Cheers.
Robert · 25 August 2022
★★★★★ 5/5
GoogleI spoke to a lovely lady called Kiera over the phone in order to get to the right department. She was very polite and efficient. She was able to understand what I was looking for and who to put me through to without asking loads of unnecessary questions. It’s nice to have someone with a friendly customer service. Thank you!PositiveResponsiveness, Quality, Professionalism
Justine · 25 August 2021
Agent replied · 13 June 2024
Dear Justine. Thank you for taking the time to share your experience with Kiera in our Northfields office. We are really pleased to ready that you have received a 5* service and wish you all of the best. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleDaniel and the team were most helpful and professional when helping us let out home. Any worries were out at ease and they were flexible and amendable to any needs we had. Communication was always clear and I would definitely recommend using Dexters West EalingPositiveProfessionalism
Nadine · 25 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.