Trusted Agent profile · London
★★★★★
446 reviews across 1 platform
42 Denbigh Street, London, SW1V 2ER
Dexters's office in London, at 42 Denbigh Street, is rated 4.8 out of 5 across 446 reviews on 1 platform, including 446 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleDaniella was very helpful and efficient and made the whole process of signing up for a tenancy as easy and stress-free as possible. Thank you!
Dear Emma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleI have found my perfect place thanks to Poppy, the lettings consultant at Dexters. Although it's the first time I'm renting a flat in London, it's been super easy thanks to Poppy. She found me the flat that exactly matches with what I was looking for. She assisted me with my move in a couple of weeks! She was both very professional and friendly. Thank you so much!PositiveQuality, Value
Dear Ayça, We are really pleased to hear you enjoyed your experience with us at the Pimlico office. Thank you for leaving such a lovely review regarding the service your received from Poppy. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleI highly recommend using this estate agency. I experienced very professional service, especially Jennifer Wratten showed exceptional market knowledge with excellent customer service.
Dear Steven, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleDaniella has been very efficient regarding my flat research! She is always available to answer my questions and very nice to work with
Dear Liouba, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleEllie has been very helpful in my search for a flat in London. She’s always very polite and has great recommendations :)
Dear Omar, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleIf there was ever a platonic ideal of the perfect estate agent then it would be Bella at Dexters. Punctual, polite and proactive, Bella went above and beyond to find me my perfect property in record time. If you thought moving to London was stressful, think again. Bella at Dexters made the process a joy.
Dear Daniel, Thank you for taking the time to leave a wonderful 5 star Google review. Bella will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleEllie was great to work with and helped me to find a new flat quickly. The process has been very smooth
Dear Hunter, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleHaving Adam from Dexters Pimiloco as a guide was an excellent experience. We were looking for a rental property. We would not have been able to accomplish so much without him. Adam was accommodating and professional. We received excellent advice from him regarding how to achieve the best deal and a variety of options available to us.
Dear Natanicha, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMegan was absolutely amazing! She called and emailed weekly while also providing properties that were not publicly on the market. Although I did not end up renting with Dexters and staying at my current property, Megan’s attention to customer service was much appreciated.
Dear Natalie, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleBella was a fabulous agent, super bubbly and really presented all the properties in a great way. Didn’t think that london viewing in this rental market could be fun or worthwhile but Bella made sure to tick the boxes as well as make a great atmosphere. Dexters was great and especially Bella!
Dear Delyar, Thank you for your kind comments regarding Bella and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleEllie helped us with viewing a 2 bedroom apartment. Her service was impeccable! The flat we originally planned to view was taken by the viewing date and she found a similar one in the area. The tenants of the new place were being difficult but she kept us up to date with the latest information. 10/10 and will be contacting her directly for my next move!
Dear Garth, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
GoogleI dealt with Adam from Dexters and he has been amazing! I had a prompt viewing where he was professional and polite. Subsequent correspondence was always followed up promptly and throughly and he answered all my questions diligently. Thank you Adam!
Dear Charlotte, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
GoogleSam Howell was friendly, prompt, smart and most important paid attention to detail. As I had done my own search, and mentioned my parameters to him, he matched up properties both on the market and new to the market perfectly, giving me price tiers to work with. He didn't waste my time and didn't flood me with calls, true professionalism and I'll work with him again when situation permits.PositiveResponsiveness, Professionalism
Dear Rick, We are delighted that you took the time to leave such a fantastic review which the Pimlico team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleElliot and Adam were the most helpful agents we encountered during our long and stressful property search! They were always on hand to help out with any issues and so enthusiastic to find us the perfect flat, which they did. We are so appreciative of their efforts and couldn’t ask for more😃 …
Dear Dannielle, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best, Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleIan has been most helpful. He listened to our requirements and brought us to view 2 properties that fitted our needs. He also gave us a good overview of the pimplico area. We will keep in touch with him.
Dear Choy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
GoogleAdam has really been helping us with finding a 3-beds flat, and he is been great at keeping us updated and working with our changing requirements. We are still to find a property but Adam has been great so far in showing us around and keeping in contact.
Dear Francesca, It’s great to hear that you have had a brilliant experience with our Pimlico office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat experience, they helped find a new flat in a very short time and I'm super happy with it. Sam Howell is a star, always available and ready to support. He helped me through the whole process step by step being very patient at all time. I really recommend the agency and I will personally use it again, hopefully not in the next 3-4 years. Best, DavidePositiveResponsiveness, Professionalism
Dear Davide, Thank you so much for the fantastic feedback, the team at Pimlico are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleJadasa at Dexters has been very helpful to us for the past two years. She’s very attentive and always helped to communicate with the landlord to solve the issues we have had in the property. I highly recommend her.
Dear Lei, Thank you for taking the time to leave a wonderful 5 star Google review. Jadasa will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleDaniella was amazing to work with - really efficient and timely and made miracles happen!
Dear Natasha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleMy experience with Dexters has been exceptional. Abdul was amazing. He worked hard to help us get a rental property from overseas. He was professional, dedicated and extremely helpful. I deeply appreciate all his efforts. Also, thank you to Tom for making the process much easier to handle. Great team effort.
Dear Rod,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleEllie and Adam were extremely helpful with looking at apartments! Loved the service I received from them, they really are attention orientated. They go the extra mile, to ensure that you exactly what you are looking at!
Dear Nicola, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleI had a great experience with this letting agency. They were professional, attentive, and knowledgeable about the rental market. My agent Abdul was especially helpful, providing valuable insights and personalized service throughout the letting process. I highly recommend this agency to anyone looking for a stress-free and efficient rental experience.
Dear Berke, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy partner and I were looking for a house in London, without any previous experience of the London rental market - which can be pretty daunting - and Sam at Dexters provided us with a great assistance: quick to understand our needs within our budget and to contact us with an awesome deal. Thanks to Sam and the Dexters team!
Dear Virginia, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Louise Smith Customer Relations Team
5/5
GoogleI trust the way Mr. Ian handles the business with the tenants and the landlords . My experience with him was an outstanding experience. Keep up the good work Ian
Dear Kanaan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum; Dexters, Westminster won Gold.
