Trusted Agent profile · London
★★★★★
446 reviews across 1 platform
42 Denbigh Street, London, SW1V 2ER
Dexters's office in London, at 42 Denbigh Street, is rated 4.8 out of 5 across 446 reviews on 1 platform, including 446 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHad a great experience with Adam searching for my new flat to rent! Highly recommended.
Dear Artur, Thank you for taking the time to leave a lovely review regarding Adam. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleEven in the COVID period, i managed to rent a new apartment in a very easy way. The service of Dexters generally and Sam specially was exceptional.PositiveResponsiveness, Quality, Professionalism, Value
Dear Panagiotis, Thank you for your great review regarding our Pimlico office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI will rate Miss Shernitta Hutchinson’s service n enthusiasm to solve problem in hand as 5 stars, she has been extremely patient, helpful and her actions are swift and effective...I will like to deal with her more in future.....
Dear Hock, Thank you very much for your great review regarding our Pimlico Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleWe had an amazing experience at Dexters because of Callia. She was very helpful.
Dear Ilsu, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSam and George have been amazing in the process, helping me and my friend find just the thing we needed at good value and very quickly. 5/5PositiveQuality, Professionalism, Value
Dear Damon. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleFriendly, helpful and fast-responding staff that helped me find a letting quickly and with least amount of stress. Would use again and recommend.
Thank you for your kind feedback , the office will be delighted to read your comments. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleThe staff at Dexters made my relocation to London completely stress free, ensuring every aspect of the process went as smoothly as possible! Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Dear Emma, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleUsed Dexters to find a flat for my first time living alone. Their agent, Yasmin, was super helpful, friendly and professional. Will definitely use them again if needed.
Dear Alex, We are really pleased to read your positive review regarding the service from our Pimlico Office. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team
5/5
GooglePeople here are really nice and helpful. Even are small things, especially for me as a foreigner☺️ Would definitely recommend🙌🏼 …
Dear Jennifer, we are really pleased to read that you had a great experience with the team in our Pimlico office. Thank you for taking the time to leave us a 5* review. Kind Regards Asma Chughtai Customer Relations Team
5/5
GoogleI had a really helpful phone call with a girl called Corrin, she knew exactly what I was looking for and has sent some great suggestions, can’t wait to start viewing!
Dear Coco, Thank you for your review regarding your experience with our Pimlico Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleDexters made our move in experience as easy as drinking a glass of water! A special thanks to our agent Susannah Massey, as she is always available to fulfil our needs.
Dear Alessandro, We appreciate you taking the time to submit your review regarding the service you received from our Pimlico Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleSam handles queries quickly. Helped us quickly find the perfect property nearby. The whole process is very professional and efficient.
Dear Johnson, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleGreat service, efficient and realistic estimations and great follow-through! Daisy continues to be a reliable contact at the agency to manage the day-to--day affairs of the flat and ensure the tenants are happy!
Dear Fred, We greatly appreciate you putting aside the time to submit a review about our Pimlico Office. Every source of feedback is really important to us and we would like to thank you for having awarded us four stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleVery professional & efficient staff. Tom respected all criteria and showed me a variety of options that fit my budget. Highly appreciated and enjoyed the experience.PositiveProfessionalism
Dear A S. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Louise Smith Customer Relations Team
5/5
GoogleAbdul helped me with the research! Really good guy
Dear Filippo, Thank you for taking the time to leave a lovely review regarding Abdul. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleStaff friendly and professional and always have time to discuss the rentals market in London, good areas to think about and are quick to respond to my requests.
Dear Becs, Thank you for your review regarding your experience with our Pimlico Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleConor really understood my requirements and helped me find a property. This meant we didn't waste time viewing unsuitable properties and i found the perfect flat in a great location.
Dear Richard, Thank you for your review regarding your experience with our Pimlico Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleConor did a great job of finding the right property for us. He was very helpful and did his best to really meet all of our needs. Great agent, thanks!
Dear Juan, Having read your review, we would like thank you for your feedback about our Pimlico Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleFriendly, professional and helpful! The team is always quick to respond to communications and really supported us in finding a new home.
Dear Amanda, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Louise Smith Customer Relations Team
5/5
GoogleSusannah Massey provided me with all the information I needed and I have to admit, she is remarkable. She truly is an asset to this amazing office!
Dear Marj, Thank you for your kind words regarding our Pimlico office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleMe and my partner were very pleased with Suesannah and her teams service through out the letting process. We will be recommending their services.
Thank you for taking the time to write a review about the great service you received from our Pimlico Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleAurora helped me find an apartment, she is very professional and always available. I would recommend her to everybody.PositiveProfessionalism
Dear Roberto, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleYasmin in particular had been absolutely wonderful, and I’m happy to say I’ve been looked after by Dexters very well. I would recommend.
Dear Amelia, We are delighted that you took the time to leave such a fantastic review which the Pimlico team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards Hayley Marner Customer Relations Team
5/5
GoogleGreat help from Yasmin, she was very patient, friendly, knowledgeable and also understanding of our current situation. Would definitely recommend!
Dear Mark, Thank you for taking the time to leave your great review. Feedback helps us to keep providing a fantastic service. We wish you all the best going forward. Kind regards, Hayley Marner
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum; Dexters, Westminster won Gold.
