Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

446 reviews across 1 platform

42 Denbigh Street, London, SW1V 2ER

Dexters's office in London, at 42 Denbigh Street, is rated 4.8 out of 5 across 446 reviews on 1 platform, including 446 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Dexters won in 2026.

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4.8 / 5

446

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Yasmin was very helpful throughout and made the renting process easy. Highly recommend.

Ed · 14 June 2020

Agent replied · 13 June 2024

Dear Ed, I am writing to say thank you for your kind comments about the service you received from our Pimlico Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Alex was very helpful and made the whole renting process as simple as it needs to be!

Fraser · 15 June 2018

Agent replied · 13 June 2024

Dear Fraser, I am writing to say thank you for your kind comments about the service you received from our Pimlico Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Yamila was an extremely professional agent, very helpful and knowledgeable. She was a pleasure to work with.

Eddy · 15 June 2018

Agent replied · 13 June 2024

Dear Eddy, Having read your review, we would like thank you for your feedback about our Pimlico Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

As Electricians my Son Gary and i have had the pleasure over working with Corinne on the Lettings side , she has always been helpful, informative and friendly when either emailing or phoning us regarding Electrical works required to properties Let & Managed by Dexters. Always professional and precise with instructions, great to work with.PositiveProfessionalism

Mick · 14 June 2021

Agent replied · 13 June 2024

Dear Mick, Thank you for taking the time in providing such lovely comments about Corrin in our Pimlico office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I had a viewing with Sammy yesterday. It was definitely one of my best viewing experiences. Sammy himself is a friendly and funny lad. Talking to his work, he is so professional and polite. I enjoyed the conversation with him. Definitely will recommend him to my friends who want to rent apartments.PositiveResponsiveness, Quality, Professionalism, Value

Jett · 14 June 2021

Agent replied · 13 June 2024

Dear Jett, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Over a few days in London viewing properties to rent, I spoke to and spent time with both Sam Howell and George Taylor from Dexters. Can’t speak highly enough of both of them. Helpful, responsive, unpushy, honest and most of all genuinely focused on my needs as a customer. V impressed. Thanks guys!PositiveProfessionalism

Ade · 25 August 2021

Agent replied · 13 June 2024

Dear Ade. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Bella showed us round an apartment at Buckingham Gate. We didn’t rent it because of storage space but the agent, Bella, who showed us around was great - friendly, knowledgable and efficient !

Malcolm · 17 September 2023

Agent replied · 13 June 2024

Dear Malcolm , We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Bella. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would highly recommend Dexter's and especially recommend corin

Linda · 14 June 2020

Agent replied · 13 June 2024

Dear Linda, We are delighted to read that our Pimlico Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Great experience with Miss Massey, will recommend Dexter's :)

Hosni · 14 June 2020

Agent replied · 13 June 2024

Dear Hosni, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer

5/5

Google

Had a wonderful experience with the property agent Abdul. He was very professional as well as understood our specifications and took us to viewings accordingly. Would highly recommend if you’re looking at properties in this area

Hassan · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

seamless transition and a delight working with Callia. Helps in the reduction of stress of any move. Will use them again.

Gkh50 · 16 April 2024

Agent replied · 13 June 2024

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Callia, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

5/5

Google

Today I viewd two properties with Abdul, he is an amazing agent, he is a very experienced agent and customer orainted. I will always deal with Dexter's agents to look for property in London.

Mohammed · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amazing service! Tamara, the agent who helped me was so friendly yet professional. She is genuine and would offer help outside the scope of what is required. She is also very respectful and knowledgeable.

Sara · 14 June 2023

Agent replied · 13 June 2024

Dear Sara,Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Was in close contact with Adam Day and he was extremely helpful. Very responsive, understands the market well and can make things happen when you need them. Great service and very good quality properties!

Lefteris · 14 June 2023

Agent replied · 13 June 2024

Dear Lefteris, Thank you for taking the time to leave a wonderful 5 star Google review. Adam will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Our experience with Dexters has been 100% positive. Really friendly, helpful and very efficient staff. Bella and Adam are amazing. Flat viewing and offer accepted in less than 24 hrs. Would highly recommend them.

Aine · 14 June 2023

Agent replied · 13 June 2024

Dear Aine, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Adam and Elliott worked very hard under pressure to secure a good tenant. It was a pleasure dealing with them. They provided regular updates and excellent advice. I would recommend their quality services.

Naomi · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Wouldn't normally review an estate agents but went out with Susannah today and she saved me so much time and effort...she really understood the kind of place I was looking for and matched me to the properties really well. Think I found my perfect place in record time and minimal fuss! I'd recommend!

Kelby · 14 June 2020

Agent replied · 13 June 2024

Dear Kelby, Thank you very much for your great review regarding our Pimlico Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Went to check for a studio flat ,the first impression all ten staff been so helpful and nice . They try to help me and ti found the best solution fo me . Whould highly recommend theirs and her assistance to anyone who is looking for an estate agents .. big thanks .... to all of them

Luca · 15 June 2018

Agent replied · 13 June 2024

Dear Luca, We appreciate you taking the time to submit your review regarding the service you received from our Pimlico Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

2/5

Google

Complete disregard for the tenants' terms and needs. After I gave the deposit I was asked to pay 6 months' rent in advance even though I provided all references. The fact that they claimed that this was what I agreed to was even more outrageous. I had to send them back our e-mail conversations to prove the opposite.

Thanos · 15 June 2017

Agent replied · 13 June 2024

Dear Thanos, I understand your case is being dealt with by our Managing Director, who I understand will be responding to you today. However if you do have any further queries, please do not hesitate to contact me at customerrelations@dexters.co.uk. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Jennifer Wratten has helped us a lot on our rental issues. Can definitely look for her if need help.

Mary · 16 April 2024

Agent replied · 13 June 2024

Dear Mary, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review for Jennifer. Kind regards, Asma, Customer Relations Team

5/5

Google

Adam from Dexters was great! He found us an additional property to view and even went back to the original property to get a video as we forgot to do it ourselves.

706 · 14 June 2023

Agent replied · 13 June 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have recently been on the lookout for a new home and have seen many properties through many agents. George Taylor stuck out from the rest for me, and has been the complete professional. Although I have not rented through Dexters I would highly recommend his/their services.PositiveQuality, Professionalism

Fabio · 14 June 2021

Agent replied · 13 June 2024

Dear Fabio, We are delighted that you took the time to leave such a fantastic review which the Pimlico team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Great experience. Abdul helped show us all apartments in the area in a very timely manner with all information. Great help and would definitely recommend to anyone looking in the area.

Alishah · 14 June 2023

Agent replied · 13 June 2024

Dear Alishah, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had a really good experience with Tamara, she’s attentive, super helpful and patient and tries her best to meet all of my needs. She works efficiently and is very kind! Xx

Omaima · 14 June 2023

Agent replied · 13 June 2024

Dear Omaima, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

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Read Dexters's Google reviews

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum; Dexters, Westminster won Gold.

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