Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

480 reviews across 1 platform

1 Stratheden Parade, London, SE3 7SX

Dexters's office in London, at 1 Stratheden Parade, is rated 4.9 out of 5 across 480 reviews on 1 platform, including 480 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

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4.9 / 5

480

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Alicia, our Lettings agent, has been fantastic. Everything has been smooth and efficient. A pleasure to work with.

Zachary · 24 November 2023

Agent replied · 21 June 2024

Dear Zachary, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Serigne Biteye was a complete delight to deal with!!

Diane · 22 May 2024

Agent replied · 21 June 2024

Dear Diane, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Aaron James has been extremely helpful throughout my house search. He followed up consistently and showed me listings that fit my search criteria

Mahathi · 22 June 2023

Agent replied · 21 June 2024

Dear Mahathi, Thank you for your great 5 star review, and mentioning your experience with Aaron in our Blackheath office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Olivia is a proficient agent, hugely efficient and reliable. Her way of working built a lot of trust which was valuable to me.

Jo · 22 June 2023

Agent replied · 21 June 2024

Dear Jo, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Olivia and Maria were really great and supported us throughout the whole process from initially putting in an offer to completion.

Ramatu · 27 July 2023

Agent replied · 21 June 2024

Dear Ramatu, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Michael (Mason) and the team provided a brilliant service start to finish.Always responsive to questions and providing excellent advice.Thanks Michael!! Highly recommended

Leyla · 22 June 2023

Agent replied · 21 June 2024

Dear Leyla, Thank you for your kind comments regarding the Michael and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Have been dealing with an absolutely lovely gent called George. He’s been so helpful and personable trying to find a property for us. It’s a breath of fresh air being treated like an actual human being in the rental market for a change. Thank you george for all your great work and friendliness !!

Harry · 15 June 2024

Agent replied · 21 June 2024

Dear Harry, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Aaron James has been really helpful and kind in finding us an amazing flat that we love!

Graziana · 25 October 2023

Agent replied · 21 June 2024

Dear Grazi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Peter James requested a review from us, so here it is: The time we were in a property managed by these agents was the most unpleasant year of our lives. They clearly do not vet their landlords well: we were let a property that the landlord knew full well had dry rot in the building, meaning extensive building works while we were there, including the blocking of natural light. Basic repairs were not carried out, for example the thermostat was not working for the entire time we were in the property. When renting from Peter James, the property you are shown is not always the property you will get. Avoid.

Tom · 22 June 2022

Agent replied · 21 June 2024

Dear Tom, I'm sorry to hear your experience with us wasn't as expected. I have forwarded your comments on to the Office so this can be looked into further. Kind regards, Naomi Murdoch, Customer Relations Team

5/5

Google

Serigne is a fine agent, love working with him.

Sumit · 23 March 2024

Agent replied · 21 June 2024

Dear Sumit, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

We’ve gone searching with Mitch from the office a number of times in Charlton, he is incredibly knowledgeable, flexible and helpful in our search

Mike · 16 July 2025

Agent replied · 16 April 2026

Dear Mike, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Serigne Biteye was very helpful and couteous

Mark · 22 April 2024

Agent replied · 21 June 2024

Dear Mark, Thank you for leaving a Google review for our Blackheath office. Kind regards, Asma, Customer Relations Team

5/5

Google

Haydon @ Dexters helped us find our ideal home. He took the time to truly understand our needs and carefully shortlisted properties that matched our criteria. Throughout the buying process, we felt fully supported by his responsiveness and expertise. Highly recommended.

Ben147dj · 2 December 2024

Agent replied · 9 December 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Really pleased with the experience and level of commitment from Dexters. We've worked with 4-5 different people, and everyone was as professional as the last. Definitely will be using them again if the opportunity presents itself. Many thanks to you and your team for a job well done.

Jacob · 28 July 2024

Agent replied · 27 August 2024

Dear Jacob, It’s great to hear that you have had a brilliant experience with our Blackheath office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma, Customer Relations Team

5/5

Google

Olivia has been a great estate agent to deal with: incredibly efficient and patient with us.

Anna · 26 August 2023

Agent replied · 21 June 2024

Dear Anna, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Louie has been so incredibly helpful.

Lara · 16 July 2025

5/5

Google

Aaron James was so helpful and patient all through the process. Thanks a bunch

Kunle · 13 April 2025

5/5

Google

Olivia has been really helpful and efficient throughout our journey so far

Betsy · 24 November 2023

Agent replied · 21 June 2024

Dear Betsy, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Just had a phone call with Remie-Anais and she was absolutely lovely. Very clear with the information, really helpful and kind.

Robin · 16 July 2025

Agent replied · 16 April 2026

Dear Robin, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

As a landlord who lives a long way from my property, I really appreciated the extra help that Tal and Olivia gave over and above securing a good offer. They give the impression that nothing is too much trouble, helping find experts and sorting any issues with all the legalities professionally, rapidly and with the minimum of fuss. A really excellent all round service !

Julian · 22 June 2023

Agent replied · 21 June 2024

Dear Julian, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have recently rented a property through Alicia, she was very helpful through the whole process and was always extremely responsive. I would definately recommend Peter James.PositiveProfessionalism

Stuart · 22 June 2022

Agent replied · 21 June 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great experience as a landlord with Alicia & George, who provided excellent professional advice on how to get my flat rented again after living in it for a few years. As well as finding me excellent tenants quickly.

John · 2 December 2024

Agent replied · 9 December 2024

Dear John, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Had a wonderful experience with Michael, our Lettings agent. Due to Michael’s exceptional bias for action, we were able to go from first contact to contracting in just one week. Michael also demonstrated clarity in communication and attention to detail in all our interactions. Definitely a super star and would highly recommend him and Dexters to others.

Rahul · 24 December 2023

Agent replied · 21 June 2024

Dear Rahul, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Dean Nicholls, I'm sorry I can't give you less than one star but your service has been so bad that I will most likely sue you. After having passed the reference check, the above gentleman waited for us to pay the deposit and the first month's rent, to begin to delay the access date to the house by weeks to force us to spend a week in the hotel as we had already proceeded to leave from the previous house in the meantime. To then give the house to someone else and thus leave us without a home. ZERO PROFESSIONALISM. TO AVOID !NegativeResponsiveness, Quality, Professionalism, Value

Anass · 28 August 2021

Agent replied · 21 June 2024

We are sorry to hear about your disappointment with us. If you are open to discussing your experience further, please email enquiries@peterjamesestates.co.uk when convenient and we will look into the issues in more detail.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
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