Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAlicia, our Lettings agent, has been fantastic. Everything has been smooth and efficient. A pleasure to work with.
Zachary · 24 November 2023
Agent replied · 21 June 2024
Dear Zachary, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSerigne Biteye was a complete delight to deal with!!
Diane · 22 May 2024
Agent replied · 21 June 2024
Dear Diane, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAaron James has been extremely helpful throughout my house search. He followed up consistently and showed me listings that fit my search criteria
Mahathi · 22 June 2023
Agent replied · 21 June 2024
Dear Mahathi, Thank you for your great 5 star review, and mentioning your experience with Aaron in our Blackheath office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleOlivia is a proficient agent, hugely efficient and reliable. Her way of working built a lot of trust which was valuable to me.
Jo · 22 June 2023
Agent replied · 21 June 2024
Dear Jo, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleOlivia and Maria were really great
and supported us throughout the whole process from initially putting in an offer to completion.
Ramatu · 27 July 2023
Agent replied · 21 June 2024
Dear Ramatu, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMichael (Mason) and the team provided a brilliant service start to finish.Always responsive to questions and providing excellent advice.Thanks Michael!!
Highly recommended
Leyla · 22 June 2023
Agent replied · 21 June 2024
Dear Leyla, Thank you for your kind comments regarding the Michael and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHave been dealing with an absolutely lovely gent called George. He’s been so helpful and personable trying to find a property for us. It’s a breath of fresh air being treated like an actual human being in the rental market for a change. Thank you george for all your great work and friendliness !!
Harry · 15 June 2024
Agent replied · 21 June 2024
Dear Harry, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAaron James has been really helpful and kind in finding us an amazing flat that we love!
Graziana · 25 October 2023
Agent replied · 21 June 2024
Dear Grazi, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GooglePeter James requested a review from us, so here it is: The time we were in a property managed by these agents was the most unpleasant year of our lives.
They clearly do not vet their landlords well: we were let a property that the landlord knew full well had dry rot in the building, meaning extensive building works while we were there, including the blocking of natural light. Basic repairs were not carried out, for example the thermostat was not working for the entire time we were in the property.
When renting from Peter James, the property you are shown is not always the property you will get. Avoid.
Tom · 22 June 2022
Agent replied · 21 June 2024
Dear Tom, I'm sorry to hear your experience with us wasn't as expected. I have forwarded your comments on to the Office so this can be looked into further. Kind regards, Naomi Murdoch, Customer Relations Team
★★★★★ 5/5
GoogleSerigne is a fine agent, love working with him.
Sumit · 23 March 2024
Agent replied · 21 June 2024
Dear Sumit, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe’ve gone searching with Mitch from the office a number of times in Charlton, he is incredibly knowledgeable, flexible and helpful in our search
Mike · 16 July 2025
Agent replied · 16 April 2026
Dear Mike, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleSerigne Biteye was very helpful and couteous
Mark · 22 April 2024
Agent replied · 21 June 2024
Dear Mark, Thank you for leaving a Google review for our Blackheath office. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHaydon @ Dexters helped us find our ideal home. He took the time to truly understand our needs and carefully shortlisted properties that matched our criteria. Throughout the buying process, we felt fully supported by his responsiveness and expertise. Highly recommended.
Ben147dj · 2 December 2024
Agent replied · 9 December 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleReally pleased with the experience and level of commitment from Dexters. We've worked with 4-5 different people, and everyone was as professional as the last. Definitely will be using them again if the opportunity presents itself. Many thanks to you and your team for a job well done.
Jacob · 28 July 2024
Agent replied · 27 August 2024
Dear Jacob, It’s great to hear that you have had a brilliant experience with our Blackheath office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleOlivia has been a great estate agent to deal with: incredibly efficient and patient with us.
Anna · 26 August 2023
Agent replied · 21 June 2024
Dear Anna, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLouie has been so incredibly helpful.
Lara · 16 July 2025
★★★★★ 5/5
GoogleAaron James was so helpful and patient all through the process. Thanks a bunch
Kunle · 13 April 2025
★★★★★ 5/5
GoogleOlivia has been really helpful and efficient throughout our journey so far
Betsy · 24 November 2023
Agent replied · 21 June 2024
Dear Betsy, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJust had a phone call with Remie-Anais and she was absolutely lovely. Very clear with the information, really helpful and kind.
Robin · 16 July 2025
Agent replied · 16 April 2026
Dear Robin, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleAs a landlord who lives a long way from my property, I really appreciated the extra help that Tal and Olivia gave over and above securing a good offer. They give the impression that nothing is too much trouble, helping find experts and sorting any issues with all the legalities professionally, rapidly and with the minimum of fuss. A really excellent all round service !
Julian · 22 June 2023
Agent replied · 21 June 2024
Dear Julian, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have recently rented a property through Alicia, she was very helpful through the whole process and was always extremely responsive. I would definately recommend Peter James.PositiveProfessionalism
Stuart · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience as a landlord with Alicia & George, who provided excellent professional advice on how to get my flat rented again after living in it for a few years. As well as finding me excellent tenants quickly.
John · 2 December 2024
Agent replied · 9 December 2024
Dear John, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleHad a wonderful experience with Michael, our Lettings agent. Due to Michael’s exceptional bias for action, we were able to go from
first contact to contracting in just one week. Michael also demonstrated clarity in communication and attention to detail in all our interactions. Definitely a super star and would highly recommend him and Dexters to others.
Rahul · 24 December 2023
Agent replied · 21 June 2024
Dear Rahul, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleDean Nicholls, I'm sorry I can't give you less than one star but your service has been so bad that I will most likely sue you. After having passed the reference check, the above gentleman waited for us to pay the deposit and the first month's rent, to begin to delay the access date to the house by weeks to force us to spend a week in the hotel as we had already proceeded to leave from the previous house in the meantime. To then give the house to someone else and thus leave us without a home. ZERO PROFESSIONALISM.
TO AVOID !NegativeResponsiveness, Quality, Professionalism, Value
Anass · 28 August 2021
Agent replied · 21 June 2024
We are sorry to hear about your disappointment with us. If you are open to discussing your experience further, please email enquiries@peterjamesestates.co.uk when convenient and we will look into the issues in more detail.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.