Trusted Agent profile · London

Dexters London reviews

4.9

★★★★★ Excellent

491 reviews across 1 platform

323 Kennington Road, London, SE11 4QE

Dexters's office in London, at 323 Kennington Road, is rated 4.9 out of 5 across 491 reviews on 1 platform, including 491 Google reviews rated 4.9.

Google logo

4.9 / 5

491

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Hope was fantastic! She showed me the flat that I then decided would be mine, advised me and helped me throughout the transition, quick and efficient. Thank you very much for your availability and kindness!

Allegra · 20 January 2026

Agent replied · 25 January 2026

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Hannah has been super helpful and quick to respond to everything every time I called she had all the answers ready for me. Best agent I worked with.

Salih · 16 March 2026

Agent replied · 16 April 2026

Dear Salih, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Thanks Edward for organising everything so quickly for us and for keeping us informed at all points. Would highly recommend!

Aisling · 11 May 2026

Agent replied · 11 October 2026

Dear Aisling, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Hope Wells was fantastic throughout the process, quick to answer questions, clear, and efficient. She helped us secure our place smoothly and close the deal fast.

Marcella · 16 March 2026

Agent replied · 16 April 2026

Dear Marcella , Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

I recently had the pleasure of working with Nathan Salter, a real estate agent who helped me navigate the challenging process of purchasing a flat. Despite the process taking about a year due to complications on the seller's side, Nathan's professionalism, patience, and expertise were evident throughout. His dedication to his clients shone through, especially as we approached the critical last day of my mortgage approval. Thanks to Nathan's efforts, we managed to secure the keys just in time.

Evgeniy · 15 March 2024

Agent replied · 13 June 2024

Dear Evgeniy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nathan. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Hope, our lettings agent, has been fantastic throughout the whole process of helping us find the perfect home. She moved everything along at great pace, gave us really helpful advice on what we needed to do, and was always quick and efficient in communicating and keeping us updated. We’ve been really impressed by Hope and by Dexter’s professionalism overall.

Ruxandra · 11 May 2026

Agent replied · 11 October 2026

Dear Ruxandra, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

My experience with Dexters has been second to none. I had an initial consultation with Dominic which he impressed me with his approach and knowledge - and most of all he was genuine and straightforward.Then his team took over, with Nataly carrying the same exceptional experience. Thank all very much.

Edi12 · 11 July 2026

Agent replied · 11 October 2026

We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Can recommend Sameer Dharshi - he understood the brief, pushed things along, intervening where necessary, always professional. Got the job done efficiently!

Howard · 27 September 2026

4/5

Google

Hope was great and super quick in responding to viewings, advising on our offer and making sure the flat hunting process went smoothly

Uttishta · 23 January 2026

Agent replied · 16 April 2026

Thank you for the Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Hannah and Nataly from Dexters have been excellent throughout. My first property purchase was always going to be nervous experience, but they have delivered efficient communication and been very professional along the whole procedure to make it as seemless as possible for me.

Adam · 11 August 2026

Agent replied · 11 October 2026

Dear Adam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Jack has been really helpful and always available to help during the process.

Fabio · 2 April 2026

Agent replied · 16 April 2026

Dear Fabio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

The service from start to finish was faultless. Their whole team was extremely helpful, accommodating to our requests and knowledgeable. Verity was so efficient and did a brilliant job in very difficult circumstances. She genuinely had ours (buyers) and the sellers best interes in mind. Extremely fair, punctual and knowledgable - I can't recommend highly enough. Thanks so much. Ed & Eliza

Bene · 11 October 2024

Agent replied · 13 June 2024

Dear Bene, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a fantastic experience with Dexters during the purchase of my first flat. A special thanks goes to Sally Thorpe, who was my agent throughout the process. We were really up against it trying to complete before the stamp duty change, but Sally was incredibly attentive, proactive, and totally on top of things. Thanks to her hard work, we managed to get everything over the line in time. I couldn’t be happier with how it all went, thank you, Sally and the Dexters team!

Fraser · 19 April 2025

5/5

Google

I completed less than a week ago and I do believe that Dexters was the best choice. The plan was to complete by the end of June, but slight problem in the Lease, which meant my Solicitor had to liase further with L&Q but worst of all, Land Registry. They are a law until themselves, but George who lead the Team was great. The fact that they were able to calm and reasure my Buyer to hold on for furthet two and a half months. Whilst George and his Team supported my Buyer i was able to focus on healing from a major operation that i had to have during the sale's process. A big thanks to George and his team, Kenning office deserve my five star.

Wendy · 17 October 2023

Agent replied · 13 June 2024

Dear Wendy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a visit today with Sven He was amazing On time Give us all informations we need and good advice I recommend Sven if you are looking for a property Very professional !

Eydenn · 16 September 2025

Agent replied · 23 September 2025

Dear Eydenn, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

As a first time buyer I had a fantastic experience with Dexters and in particular I want to say a big thank you to Verity and Harry who helped me from start to finish. Their communication was great guiding me through the process and answering all the questions that I had. They were also relentless in chasing enquires and getting back to me to make sure everything went as quickly as possible. Definitely recommend!

Aldas · 14 February 2024

Agent replied · 13 June 2024

Dear Aldas, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team.

5/5

Google

Samantha has been very friendly and helpful with my entire letting process. Communicative throughout 5 stars

Auds · 16 February 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Samantha was very friendly and helpful, she answered all my questions. Great asset to the company.

Oksana · 16 February 2026

Agent replied · 16 April 2026

Dear Oksana, Thank you for taking the time to leave a wonderful 5 star Google review. Samantha will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Hope Wells was very helpful.

Matt · 11 May 2026

Agent replied · 11 October 2026

Dear Matt, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Thank you Crystal for being on up of viewings and coordinating paperwork!

Han · 16 March 2026

Agent replied · 16 April 2026

Dear Han, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

This June I was looking for a flat in Stockwell/Camberwell. Nadia Vilholdt showed me properties of a much higher quality than I was getting at other estate agents and was very flexible in scheduling viewings at short notice. Nadia has been a huge help since making an offer and I would strongly recommend her + Dexters to anyone looking to buy in the area

Gabe · 25 July 2024

Agent replied · 24 August 2024

Dear Gabe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

The service from start to finish was faultless. Their whole team was extremely helpful, accommodating to our requests and knowledgeable. Verity was so efficient and did a brilliant job in very difficult circumstances. She genuinely had ours (buyers) and the sellers best interes in mind. Extremely fair, punctual and knowledgable - I can't recommend highly enough. Thanks so much.

Ed · 10 October 2024

Agent replied · 13 June 2024

Dear Ed, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

If I could rate 0 I would. We had the misfortune of our purchase being handover to Dominic in the new year. I can honestly say I’ve never been spoken to in such a condescending, rude and aggressive manner by anyone- let alone someone who stands to benefit from a substantial commission. His manager Sally whom I tried to escalate to, did nothing and didn’t even bother to reply to my emails. I was shouted at over the phone, called “little miss last minute.com” on 3 occasions during a single call, received the email below- which, I think paints the picture well enough. Dominic had little to no knowledge of probate process, demanded I forward rental contracts which Dexter’s had no involvement in, advised that our solictors should undertake the negotiations, did not communicate honestly with the sellers (after confirming in writing that he had). He was aware of completion day for 6 weeks- despite this he booked appointments for valuations and did not bother to tell anyone in the office that we were due to complete that day. Not only did we not receive a call from Dexters to say we’d completed (it came via solicitors hours later), we had to travel to the agency to collect a key. We arrived at the agency who had no idea we’d completed!! Not even a congratulations or email follow up to check everything went smoothly. To top that Dominic refused to share alarm codes stating “they are written inside”. Unfortunately no correct codes existed inside- so we couldn’t even get in without calling out the alarm company to disarm the system! No codes for the padlocks either. Not exactly how you expect to be treated by an estate agent, or his managers Sally who did nothing to resolve the situation when it was escalated to her. I certainly would never use Dexters services in the future and would advise the local community against using their company.

Shabnam · 11 June 2026

5/5

Google

Dominic and the team helped us enormously with a purchase that went off the market but came back on again. 6 months later we had a query about the heating system, and through dexters and the vendor, we got it sorted. They didn’t have to respond, but we felt hugely supported by both parties. Many thanks

Gareth · 18 November 2024

Agent replied · 9 December 2024

Dear Gareth, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews
The Trusted Agent

Is this your office? Claim your page.